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IMPLEMENTASI KEBIJAKAN E-GOVERNMENT, KOMITMEN, PENGEMBANGAN APARATUR DAN IMPLIKASINYA TERHADAP KINERJA PELAYANAN PUBLIK Koesharijadi, Koesharijadi; Hardiyansyah, Hardiyansyah; Akbar, Muhamad
IKRA-ITH HUMANIORA : Jurnal Sosial dan Humaniora Vol 3 No 1 (2019): IKRA-ITH HUMANIORA Vol 3 No 1 Bulan Maret 2019
Publisher : Universitas Persada Indonesia YAI

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Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis tentang “Pengaruh implementasi kebijakan e-government, komitmen pimpinan dan pengembangan sumber daya aparatur terhadap kinerja pelayanan publik pada Pemerintah Kota Palembang dan Prabumulih. Metode yang digunakan adalah metode kuantitatif melalui penyebaran angket kepada responden. Hasil penelitian menunjukkan bahwa secara parsial dan simultan implementasi kebijakan e-gov, komitmen dan pengembangan sumber daya aparatur berpengeruh secara signifikan terhadap kinerja pelayanan publik pada Pemerintah Kota Palembang dan Kota Prabumulih.
ANALISIS KUALITAS PELAYANAN PEMBUATAN PASPOR DI KANTOR IMIGRASI KELAS 1 PALEMBANG Pertiwi, Debby Diani; Hardiyansyah, Hardiyansyah
SEMHAVOK Vol 1 No 1 (2018): Prosiding Semhavok 2018
Publisher : Fakultas Vokasi

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Abstract

Sering kali terdapat keluhan dari masyarakat terkait dengan rendahnya Kualitas Pelayanan Pembuatan Paspor di Kantor Imigrasi Kelas I Palembang yang menjadikan ketidakpuasan masyarakat. Oleh karena itu, penelitian ini dilakukan untuk menganalisis kualitas pelayanan yang diberikan Kantor Imigrasi Kelas I Palembang yang ditinjau dari dimensi Tangibles, Reliability, Responsiveness, Assurance, dan Empathy. Jenis penelitian yang dilakukan oleh peneliti adalah menggunakan metode Kuantitatif Deskriptif yaitu penelitian yang bertujuan menjelaskan fenomena yang ada dengan menggunakan angka-angka untuk mencadarkan karakteristik individu atau kelompok [1]. Dari hasil penelitian tentang Kualitas Pelayanan Pembuatan Paspor di Kantor Imigrasi Kelas 1 Palembang jika dilihat dari tanggapan responden mengenai Kualitas Pelayanan ditinjau dari lima dimensi Kualitas Pelayanan Publik, yaitu Bukti Fisik (Tangible), Kehandalan (Reliability), Daya Tanggap (Responsiveness), Jaminan (Assurance), Kepedulian (Empathy) masih kurang baik
IMPLEMENTASIKEBIJAKAN E-GOVERNMENT PADA PEMERINTAH KOTA PALEMBANG Hardiyansyah, Hardiyansyah
Prosiding KOMMIT 2012
Publisher : Prosiding KOMMIT

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Abstract

Perkembangan teknologi informasi dan komunikasi telah memberikan dampak yang sangat  luasdalamberbagaibidang kehidupan, termasuk pada  pengelolaanpemerintahandan pelayanan publik. Teknologiinformasi dan komunikasi pada bidangpemerintahan, dikenal dengan istilah electronic government atau e-government.Berbagai lembaga pemerintahan, baikpusat maupun daerah sebagian besar telahmengadopsi teknologi e-government dalam pengelolaan pemerintahan. Implementasi e-government di negara-negara maju telah menunjukkan keberhasilan yang luar biasa, pelayanan publik yang dilakukan telahmemberikan kepuasan bagi masyarakat. Tujuanpenelitian iniadalah untuk mengetahuitentang implementasi kebijakan E-Governmentpada Pemerintah KotaPalembang dilihat dariperspektif model implementasikebijakan dari EdwardsIII. Metode yang digunakan dalam penelitian ini adalah metode penelitian kualitatif. Adapun metode pengumpulan datanya menggunakan observasi participant, wawancara,dan studidokumentasi. Hasil yang diperoleh dalam penelitian inimenyatakan bahwa: (1) implementasi kebijakan e-government masih belum optimal; (2) factor komunikasi masih berjalan satuarah. Website dari masing-masing organisasi perangkat daerah baru sebatas publikasi instansi saja; (3) mayoritas sumber daya manusia aparatur masih gaptek (gagapteknologi); (4) struktur organisasi masih terlalu gemuk; (5) sikap implementor (kepala organisasi perangkat daerah) belum menunjukkankomitmen untuk mengimplementasikan kebijakan e-government;dan (5) belum ada regulasi ditingkat daerah yang benar-benar mengikat untuk implementasi e-government.
The Influence Of Work Skills, Work Spirit, Work Ability And Workload On The Quality Of Public Services In Regional Development Planning Agency Nature Fence City Lasido, Rafles; Hardiyansyah, Hardiyansyah; Aprini , Nisma
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 4 No. 3 (2023): Juli
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v4i3.1246

Abstract

This study aims to determine and analyze the effect of work skills, morale, work ability, and workload on the quality of public services at the Regional Development Planning Board of Pagar Alam City. This study uses quantitative research methods with respondents, namely employees of the Regional Development Planning Board of Pagar Alam City, totaling 41 respondents. Tests in this study used multiple linear regression analysis with the tools of the SPSS (Special Package and Service Solution) version 26 program. The results of the study show that work skills, work enthusiasm, work ability, and workload have proven to have a significant effect on the quality of public services at the Regional Development Planning Agency of Pagar Alam City, both partially and simultaneously.
Strategies in improving teacher motivation madrasah tsanawiyah negeri 2 muara enim Widyawati, Widyawati; Hardiyansyah, Hardiyansyah; Aprini, Nisma
Journal of Indonesian Management Vol. 3 No. 4 (2023): Desember
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i4.1530

Abstract

Strategy in Improving Teacher Work Motivation Madrasah Tsanawiyah Negeri 2 Muara Enim. The author conducted research with the aim of analyzing the Strategy in Improving Teacher Work Motivation of Madrasah Tsanawiyah Negeri 2 Muara Enim. This type of research is a form of field research using a qualitative approach, which is a research approach that produces descriptive data in the form of written or spoken words from objects or subjects that are observed and then drawn conclusions. Researchers try to understand the phenomena experienced by research subjects and conduct studies of field studies. Qualitative research is also a form of research that aims to describe existing problems that occur in the object of research. The results of the study found that Madrasah Tsanawiyah Negeri 2 Muara Enim with the position of the school must be able to capture opportunities by maximizing its strengths. The strategy in the SO strategy can be done by maximizing the strategic location, maximizing promotion, having a majority of teaching staff with degrees in accordance with competence is an opportunity to add value to promotion, teachers have high motivation, making opportunities in improving competence and establishing good relations with school residents, being an opportunity to establish communication with committees and communities.
PENGARUH KETERAMPILAN KERJA, KOMITMEN KERJA DAN BUDAYA KERJA TERHADAP PENILAIAN PRESTASI KERJA SERTA IMPLIKASINYA PADA EFEKTIVITAS KERJA PEGAWAI DINAS PERTANIAN KOTA PAGAR ALAM Aprini, Nisma; Aminah, Aminah; Hardiyansyah, Hardiyansyah
Enviagro: Jurnal Pertanian dan Lingkungan Vol 9 No 1 (2023): Enviagro: Jurnal Pertanian dan Lingkungan
Publisher : Program Studi Magister Ilmu Pertanian, Fakultas Pertanian, Fakultas Pertanian, Perikanan dan Biologi Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/enviagro.v9i1.3927

Abstract

The author conducted research with the aim of knowing and analyzing the effect of work skills, work commitment and work culture on work performance evaluation and their implications for the work effectiveness of the Agriculture Office of the City of Pagar Alam. The research method used in this study is a quantitative method using questionnaires distributed to respondents. Test the quality of the data by using the validity test, reliability test. Analysis using statistical calculations with multiple regression formula, partial test simultaneous test and the coefficient of determination. The results of the study showed that Work Skills had a significant effect on the performance appraisal of the Agriculture Office of the City of Pagar Alam. Work Commitment has no significant effect on the performance appraisal of the Pagar Alam City Agriculture Service employee. Work culture has no significant effect on the performance appraisal of the Pagar Alam City Agriculture Service employee. Work Skills have a significant effect on the effectiveness of the work of the Agriculture Office of the City of Pagar Alam. Work Commitment has a significant effect on the effectiveness of the work of the Agriculture Office of the City of Pagar Alam. Work culture has no significant effect on the work effectiveness of the Pagar Alam City Agriculture Service employees. Job Performance Assessment has a significant effect on the effectiveness of the work of the Pagar Alam City Agriculture Service employee.
Pengaruh Sikap Kerja Kecerdasan Emosional Dan Budaya Kerja Terhadap Efektivitas Kerja Pegawai Badan Pendapatan Daerah Kabupaten Lahat Wulandari, Wulandari; Hardiyansyah, Hardiyansyah; Oktala , Rosananda
Jurnal Ilmu Sosial, Manajemen, Akuntansi dan Bisnis Vol. 5 No. 4 (2024): Jurnal Ilmu Sosial, Manajemen, Akuntansi dan Bisnis
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jismab.v5i4.2287

Abstract

The author conducted the research with the aim of knowing and analyzing the influence of work attitudes, emotional intelligence, and work culture individually and together on the work effectiveness of Lahat Regency Regional Revenue Agency employees. The research method used in this research is a quantitative method using questionnaires distributed to respondents. The analysis used is a descriptive and inferential analysis using statistical calculations with multiple regression formulas, partial tests, simultaneous tests, and coefficient of determination. The research results showed that work attitude, emotional intelligence, and work culture had a significant influence, individually and collectively, on the work effectiveness of Lahat Regency Regional Revenue Agency employees.
The Influences Of Education, Training, Personality, And Work Period On The Competence Of Employees At The Regional Development Planning Agency Of Pagar Alam City Mahyidin, Muhammad; Hardiyansyah, Hardiyansyah; Aprini , Nisma
Journal of Indonesian Management Vol. 3 No. 2 (2023): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i2.1238

Abstract

This study aims to determine and analyze the effect of Education, Training, Personality, and Years of Service on the Competence of employees at the Regional Development Planning Board of Pagar Alam City. This study uses quantitative research methods with respondents, namely employees of the Regional Development Planning Board of Pagar Alam City, totaling 41 respondents. Tests in this study used multiple linear regression analysis with the tools of the SPSS (Special Package and Service Solution) version 26 program. The results of the research show that Education, Training, Personality, and Years of Service have proven to have a significant effect on the competence of employees at the Regional Development Planning Board of Pagar Alam City, both partially and simultaneously
The Effect Of Leadership Style, Work Facilities, Use Of Information Technology, And Benefits On Employee Work Motivation In Regional Development Planning Agency Nature Fence City Aguslan, Fherla Yudhi; Hardiyansyah, Hardiyansyah; Aprini , NIsma
Journal of Indonesian Management Vol. 3 No. 2 (2023): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i2.1239

Abstract

This study aims to determine and analyze the influence of Leadership Style, Work Facilities, Use of Information Technology, and Allowances together on Employee Work Motivation at the Regional Development Planning Board of Pagar Alam City. This study uses quantitative research methods with respondents, namely employees of the Regional Development Planning Board of Pagar Alam City, totaling 41 respondents. Tests in this study used multiple linear regression analysis with the tools of the SPSS (Special Package and Service Solution) version 26 program.The results of the study show that Leadership Style, Work Facilities, Use of Information Technology, and Allowances have proven to have a significant effect on Employee Work Motivation at the Regional Development Planning Agency of Pagar Alam City, both partially and simultaneously.
Pengaruh Fasilitas Pelayanan, Kemampuan Petugas Pelayanan Dan Prosedur Pelayanan Terhadap Kepuasan Kerja Pegawai Rsud Dr.H.Mohamad Rabain Indra, Meidian; Hardiyansyah, Hardiyansyah; Yusnawati, Yusnawati
Jurnal Bisnis, Manajemen, dan Ekonomi Vol. 5 No. 4 (2024): Jurnal Bisnis, Manajemen dan Ekonomi
Publisher : Training & Research Institute - Jeramba Ilmu Sukses

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/jbme.v5i4.2273

Abstract

This study aimed to determine and analyze the influence of service facilities, service officer capabilities, and service procedures, individually and collectively, on the job satisfaction of Dr. H. Mohamad Rabain Regional Hospital employees. The research method used in this study is quantitative, using a questionnaire distributed to respondents. Data quality testing is done using validity tests, reliability tests, and normality tests. The analysis used is descriptive and inferential analysis using statistical calculations with multiple regression formulas, partial tests, simultaneous tests, and coefficient of determination. The study showed that service facilities, service officer capabilities, and service procedures had a significant effect, individually and collectively, on the job satisfaction of Dr. H. Mohamad Rabain Regional Hospital employees