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Journal : Proceeding International Conference on Information Technology and Business

MOBILE-BASED E-COMPLAINT TECHNOLOGY FOR THE GOVERNMENT OF BANDAR LAMPUNG Amnah Amnah; Hariyanto Wibowo
Prosiding International conference on Information Technology and Business (ICITB) 2020: INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND BUSINESS (ICITB) 6
Publisher : Proceeding International Conference on Information Technology and Business

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Abstract

Bandar Lampung is the capital city of Lampung Province carrying out a lot of public infrastructure development. This development must have maintenance in the field of infrastructure. The problem statement of this study was seen on the damaged infrastructure so that it needed improvement in order that people were able to submit the complaints or aspirations on the recent infrastructure. The objective of this study wass to design the mobile-based e-complaint technology for the Government of Bandar Lampung. This E-Complaint technology was developed through the Waterfall method containing Literature Study, Observation, Interview, Documentation, UML, Waterfall Formation, and Coding Writing. This software wass tested with Black-box testing in order to obtain the accurate results originated from the users’ need. The last step was socializing this application to the public so that people understood the way to use and know the function of this software. The result of this study was in the form of A Mobile-Based E-Complaint Technology Application for the Government of Bandar Lampung. This application facilitated the people of Bandar Lampung to report all their complaints or aspirations directly to the Government of Bandar Lampung. Keywords: E-Complaint, Mobile-Based Application
Mobile Blockchain in Digital Supply Chain Riko Herwanto; Nisar Nisar; Chairani Fauzi; Fitria -; Amnah Amnah; Faurani I Santi Singagerda; Hary Sabita
Prosiding International conference on Information Technology and Business (ICITB) 2022: INTERNATIONAL CONFERENCE ON INFORMATION TECHNOLOGY AND BUSINESS (ICITB) 8
Publisher : Proceeding International Conference on Information Technology and Business

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Abstract

Mobile device users are estimated to reach 4 billion in 2018 and 6 billions users in 2023. These mobile devices have changed how individuals and organizations carry out their activities. Increasing smartphone efficiency is changing how companies collaborate with their suppliers and distributors. Blockchain technology, which was first created for Bitcoin, is generating disruption in other industries. Even if the long-term forecasts for Bitcoin and the economy remain uncertain, it is increasingly evident that Blockchain technology can cause enormous disruption. However, because it poses a threat to the existing order of the modern world's prominent organizations, institutions, and power structures, its potential may never be fully realized. This article will introduce you to Blockchain technology and its potential use in the logistics and supply chain. If maintained on the Blockchain, data about supply chains and logistics can be sent across the network in a reliable, secure, and auditable manner. In some supply chain implementations, Blockchain is being replaced by distributed ledger technology, which offers several benefits. This article discusses the possible use of blockchain technology and mobile devices in the supply chain and logistics industryKeywords— Blockchain, Distributed Ledger, Mobile Device,  Supply Chain, and Digital Supply Chain