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All Journal Journal of Economics, Business, & Accountancy Ventura JURNAL RELASI STIE MANDALA JEMBER JURNAL AKUNTANSI UNIVERSITAS JEMBER UNEJ e-Proceeding Bisma: Jurnal Bisnis dan Manajemen JIAFE (Jurnal Ilmiah Akuntansi Fakultas Ekonomi) Etihad: Journal of Islamic Banking and Finance Relasi : Jurnal Ekonomi IJABAH: Indonesian Journal of Sharia Economics Business and Halal Studies eJEBA Oikonomia : Journal of Management Economics and Accounting
Septarina Prita Dania Sofianti
Fakultas Ekonomi Dan Bisnis, Universitas Jember
Religion Humanities Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

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Pengaruh Kinerja Karyawan, Bagi Hasil dan Kualitas Pelayanan terhadap Kepuasan Anggota pada Koperasi Konsumen Syariah Malabar: The Influence of Employee Performance, Profit Sharing and Service Quality on Member Satisfaction at the Malabar Sharia Consumer Cooperative Pratama, Wildan Anfarinsyah; Fathorrazi, Moehammad; Sofianti, Septarina Prita Dania
IJABAH: Indonesian Journal of Sharia Economics, Business, and Halal Studies Vol. 3 No. 1 (2025): Ijabah Volume 3 Number 1 Year 2025
Publisher : IJABAH: Indonesian Journal of Sharia Economics, Business, and Halal Studies

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/ijabah.v3i1.404

Abstract

This study aims to determine and analyze the effect of employee performance (X1), profit sharing (X2) and service quality (X3) partially and simultaneously on member satisfaction (Y) in Malabar sharia consumer cooperatives. The type of research used is quantitative research. The population in this study is members who have mudharabah savings at Malabar sharia consumer cooperatives with a sample of 75 respondents. The analysis tool used multiple linear regression. The test results of the multiple linear regression analysis coefficient show that; 1) employee performance has a positive and significant effect on the satisfaction of mudharabah savings members at the Malabar sharia consumer cooperative. 2) profit sharing has a positive and significant effect on the satisfaction of mudharabah savings members at the Malabar sharia consumer cooperative. 3) service quality has a positive and significant effect on the satisfaction of mudharabah savings members at the Malabar sharia consumer cooperative. 4) employee performance, profit sharing and service quality have a positive and significant effect on the satisfaction of mudharabah savings members at the Malabar sharia consumer cooperative.
Co-Authors Aditya Refinaldy Agung Budi Sulistiyo Ahmad Roziq Alfi Arif Andhika Andhika, Andhika Anfarinsyah Pratama, Wildan Arif Hidayatullah Arina Aula Harfina Az-zahra, Intan Fauzia Desva Kansa Vijonta Farisa Lailatul Maharani Farisa Lailatul Maharani, Farisa Lailatul Gugus Irianto Istatuk Budi Yuswanto Isti Fadah Iswi Hariyani Lilis Yuliati Marieta Julianti Moehammad Fathorrazi Mohammad Fiqkri Nadya Astadewi Putri A Nining Ika Wahyuni Oktaviani Ari Wardhaningrum Pratama, Wildan Anfarinsyah Raissa Aulia Salsabila Rohmah, Fifi Nur Siti Maria Wardayanti Siti Maria Wardayanti, Siti Maria Siti Maria Wardayati Unti Ludigdo Wasito Wasito Wasito Wasito Yosefa Sayekti