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Abdul Salam
Universitas Teknologi Sumbawa
Agriculture, Biological Sciences & Forestry Humanities Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Neuroscience Nursing Public Health Social Sciences

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PENGARUH KUALITAS LAYANAN, HARGA, DAN FASILITAS TERHADAP KEPUASAN PELANGGAN PADA USAHA CUCI KENDARAAN DIAMOND CARS WASH SUMBAWA Irsadul Iba’ad; Abdul Salam
Jurnal Nusa Manajemen Vol. 3 No. 1 (2026): Jurnal Nusa Manajemen Volume 3 Nomor 1 Maret Tahun 2026
Publisher : Publika Citra Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62237/jnm.v3i1.385

Abstract

This study aims to analyze and test the influence of service quality, price, and facility variables on customer satisfaction at the Diamond Cars Wash vehicle washing business in Sumbawa. The background of this study is the increasing number of motorized vehicles in Sumbawa Regency which reached 201,710 units as of April 2025, thus creating a great opportunity for the vehicle washing service business. The methodology used in this study is a quantitative approach. The research sample consisted of 100 respondents who were Diamond Cars Wash customers, selected using a purposive sampling technique. Data collection was carried out by distributing questionnaires, and the collected data were analyzed using multiple linear regression analysis techniques with the help of SPSS. The results of the study indicate that partially, only the service quality variable has a positive and significant influence on customer satisfaction, with a t-value of 3.515 and a significance level of 0.001. 6Meanwhile, the price variable and the facility variable were found to have no significant influence on customer satisfaction. The results of the coefficient of determination test (Adjusted R Square) indicate that the three independent variables simultaneously explain only 9% of the customer satisfaction variable, while the remaining 91% is influenced by other factors not examined in this study.
Pelatihan Pengolahan Pakan Silase dan Amoniasi untuk Peternak Sapi Sebagai Upaya Peningkatan Produktivitas dan Nilai Jual Ternak Abdul Salam; Hartini Hartini; Husni Husni; Yuni Purnama
Jurnal Pengabdian Masyarakat Kesosi Vol. 9 No. 2 (2026): Juli: Jurnal Abdimas KESOSI
Publisher : Sekolah Tinggi Ilmu Kesehatan Kesetiakawanan Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57213/abdimas.v9i2.565

Abstract

Smallholder cattle farming in Indonesia continues to face several challenges, including limited feed availability during the dry season, underutilization of agricultural residues as alternative feed resources, and inadequate farm financial management. These constraints contribute to low livestock productivity, high production costs, and suboptimal market value of cattle. This community service program aimed to enhance farmers' capacity through training and mentoring on silage and ammoniation feed processing, integrated with financial management practices to improve livestock productivity and market value. The program adopted a Participatory Rural Appraisal (PRA) approach consisting of needs assessment, socialization, training, demonstrations, hands-on practice (learning by doing), mentoring, monitoring, and evaluation. Program effectiveness was evaluated using pre-tests, post-tests, skill observations, and implementation monitoring. The results demonstrated significant improvements in farmers' knowledge and practical skills regarding silage production and ammoniation technology utilizing locally available feed resources. Participants also improved their competencies in bookkeeping, cash flow recording, and simple farm profit analysis. The adoption of feed preservation technologies enabled farmers to utilize forage and agricultural residues more efficiently, ensuring year-round feed availability while reducing feed costs. Furthermore, financial management training encouraged better farm administration and more informed business decision-making. This program developed an integrated community empowerment model that combines feed technology innovation with financial literacy to simultaneously improve biological productivity and economic performance of smallholder cattle farming. The proposed model has strong potential for replication in other livestock farmer groups to support sustainable livestock development.
Co-Authors Abdurrahman Adi Susanto Agus Santoso Agustina A. Panambang Aldy Kurniawan Saputra Asrul Syani Chairul Hudaya Citra Ardianti Dara Karismawati edi edi Edi Irawan Fadli Faturrahman Fahlia Fahlia Fahlia Fendy Maradita Firdaus Firdaus Firdaus Firdaus Hanifa Sri Nuryani Hartini Hartini Hartini Hikmawati Husni Husni Indri Afriliantini Irsadul Iba’ad Iyuth Ummu Amini Mariati Maya Novianti Muhammad Nur Nuramaliyah, Nuramaliyah Putri Reno Kemala Sari Rizqi, Reza Muhammad Tirta K. Nangi Umar Umar Viqih Oschar Sahuddin Wilda Rahmayanti Yuni Purnama