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Suwinto Johan
Fakultas Hukum, Universitas Tarumanagara
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Journal : KERTHA WICAKSANA

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The Protection of Consumers’ Data whose Financing Application Rejected by Financial Service Institutions Suwinto Johan; Amad Sudiro; Rayhan Mohmad Athallah Hafiz S.
KERTHA WICAKSANA Vol. 17 No. 2 (2023)
Publisher : Fakultas Hukum, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/kw.17.2.2023.156-161

Abstract

Financial service institutions require financial service applicants’ data for financial capability evaluation. The data may include financial information, personal details such as property ownership, tax records, and family data. The submission of the data does not guarantee approval as some applications can be rejected. This study explored the the protection of customers’ data when their applications were denied. This normative juridical study regarded secondary data and library resources. The findings of this study highlighted the need for regulatory guidelines to protect customer data, particularly for those whose applications were rejected since their data could be misused by outsourced marketing personnel considering the absence of specific monitoring system. Even more, financial service institutions are not held accountable for such actions that occurred outside their scope of authority. In conclusion, regulatory measures must be established to protect and prevent unauthorized use of customers’ data.
Co-Authors Adhi Setyo Santoso Alicya Pingkan Elizabeth Watung Amad Sudiro Amad sudiro Amad Sudiro Amad Sudiro Andy Andy Anton Wachidin Widjaja Ariawan Ariawan Ariawan Ariawan Ariawan Ariawan Ariawan Ariawan Ariawan Gunadi Ariawan Gunadi Ariawan Gunadi Ariawan, Ariawan Bambang Juanda Cakranegara, Pandu Adi Calista Endrina Dewi Chandra Setiawan Chesy Conysia Fitri Safa'at Chesy Conysia Fitri Safa’at Chuadrey, A. Letizia M. Citra Rahayu Claudia Gita Hapsari Cyntia Fallen Dativa Averina Santie Dedi Kurniawan dedi kurniawan Dewi, Calista Endrina Eko Ganiarto Erika Victoria Faradiba Utari Kuswardani Ferdy Mahendra Fitri Amalia Rahman Gunard LIe Gunardi Lie Hendrik Aprilyanto Herbani, Laura Hermanto Siregar Hidayat, Agus Sofian Eka Hiqmatus Sholichah Ida Kurnia Ignatius Indrawan Sumawinata Indah Siti Aprilia Jovanka Andira Sarwoto Kezia Telambanua Khuzaimah, Zein Lie, Gunardi Luo Yuan Yuan Luo Yuan Yuan Manurung, Sony Priya Elita Markoni Markoni Muslih Abdillah Muslih Abdillah Nelly Then Ng, Marella Novia Clarista Mulyanto Okia Verda Suryani Perdana Wahyu Santoso Rayhan Mohmad Athallah Hafiz S. Richard Chandra Adam Russel Ryan Sarah Novalina Sipayung Sarah Novalina Sipayung Selly Angelina Sugiarto Sugiarto Tubagus Nur Ahmad Maulana Veronika Angel Siregar Victoria, Erika Wahyuni Rusliyana Sari Wira Wijaya Gea Wisnu Purnama Sidhi Yuan, Lou Yudi Iskandar