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ANALYSIS OF EFFECT OF SERVICES TO CUSTOMER SATISFACTION IN HOTEL MS IN SANGATTA Karya, Karya
EKONOMIA Vol 2, No 1 (2013)
Publisher : EKONOMIA

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Abstract

           The purpose of this study to determine the level of customer satisfaction in terms of service include reliability, responsiveness, empathy, assurance and real form provided by the Hotel MS in Sangatta.Penelitian held for 3 Months ( April to June 2013 ) at the Hotel MS in Sangatta,  with service to customer satisfaction in hotels MS in Sangatta. research conducted : The study of literature, field observations, interviews, documentation, file collection and analisis. File that  in the research include : an overview of the cooperative, and the organizational structure of the respondents' answers. analysis of file using multiple regression analysis with formula Y = a + b1X1 + b2X2 + b3X3 + b4X4 b5X5 + e.            The results obtained by the calculation of regression equation as follows : Y = 0.711 + 0.121X1 + 0.136X2 + 0.132X3 + 0.163X4 + 0.173X5From these equations can be explained that each coefficient b obtained a positive value, it means if each variable studied further enhanced, then together will affect customer satisfaction. If the variable reliability (X1) increased one percent, then increased 0,121 % customer satisfaction. If the response variable (X2) increased one percent, then increased 0.136 % customer satisfaction. If empathy variables (X3) increased one percent, then increased 0.132 % customer satisfaction . If the collateral variable (X4) increased one percent, then increased 0.163 % customer satisfaction. If the real form of the variable (X5) increased one percent, then increased 0.173 % customer satisfaction.
Response differences of two maize hybrid varieties to the application of bioagent-ameliorant and chicken manure in fertile soil Kantikowati, Endang; Karya, Karya; Yusdian, Yudi; Minangsih, Dian Murti; Turmuktini, Tien; Yuliani, Erna; Faujiah, Fija
Kultivasi Vol 22, No 3 (2023): Jurnal Kultivasi
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/kultivasi.v22i3.48208

Abstract

To ensure adequate nutrition for the growth of maize (Zea mays L.) in sustainable agriculture, it is necessary to apply bio-agent soil conditioner and manure. This study aims to determine the effect of doses of bioagent-ameliorant and chicken manure on growth and yield components. The research was conducted in highland with an altitude 800 m above sea level. This study used an experimental method with two sets of experiments, namely experiments using one and two-cobs maize cultivars. The experiment used a randomized block design (RBD) with two treatment factors and three replications. The first treatment factor was the dose of bioagent ameliorant, which consisted of 3 levels, namely 0, 7.5, and 15 kg/ha, while the second factor was the dose of chicken manure, which consisted of 3 levels, namely 0.5 and 10 tons/ha. The observed growth components were plant height and number of leaves, while the yield components observed were cob length, cob diameter, cob weight per plant, and cob weight per plot. In research on two-cob maize experiment, there was no interaction effect between doses of soil conditioner and chicken manure, while the interaction effect on plant height occurred in one-cob maize experiment. The single effect of ameliorant doses could not increase all components of growth and yield, both in one and two-cob maize cultivars. The single effect of doses of chicken manure increased number of leaves, cob length, cob weight per plant, and cob weight per plot in one-cob maize cultivar, while increased plant height in two-cob maize cultivar.  
PENYULUHAN DALAM UPAYA PENCEGAHAN COVID-19 DENGAN PENYEMPROTAN DISINFEKTAN DAN PENERAPAN ATURAN KESEHATAN DI DESA PAKUTANDANG, KECAMATAN CIPARAY, KABUPATEN BANDUNG Yulina, Henly; Yusdian, Yudi; Kantikowati, Endang; Karya, Karya; Minangsih, Dian Murti; Santoso, Joko; Kundrat, Kundrat; Herdiana, Yudi; Yuspita, Widdy
Jurnal Abdi Inovatif : Pengabdian kepada Masyarakat Vol. 3 No. 2 (2024): Jurnal Abdi Inovatif : Pengabdian kepada Masyarakat
Publisher : Universitas Nusa Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31938/jai.v3i2.587

Abstract

Corona Virus Disease 2019 (COVID-19) is a new type of disease that has never been identified in humans. This disease infects the respiratory tract and is usually transmitted through close physical contact and respiratory droplets. This community service activity aims to increase knowledge and insight among participants regarding the importance of maintaining and following health regulations to minimize and stop the spread of COVID-19 and realize changes in healthy behavior during the pandemic. The methods used are counseling, simulation, and evaluation methods. Before carrying out this activity, socialization was carried out first by visiting the Pakutandang Village office, meeting and discussing with the Pakutandang Village Head regarding the needs that could be provided to minimize and stop the spread of COVID-19, and asking for permission to carry out community service activities. The results of the service show that the service activities went smoothly. Participants participate actively and collaboratively in discussion and question-and-answer activities. This service activity increases and broadens the knowledge and perspectives of the participants, including lecturers at Bale Bandung University, village heads, and government officials from the Pakutandang Village Office, students at the Faculty of Agriculture, Bale Bandung University, residents of Pakutandang Village and the COVID-19 task force in Ciparay District. Thus, the participants understood the importance of following health regulations and continuous spraying of disinfectants in the school and home environment around Pakutandang Village in implementing healthy behavior changes during the pandemic. The activity results will enable the implementation of good habits in complying with health protocols in the school and home environment, especially in Pakutandang Village, Ciparay District.
PERTUMBUHAN DAN HASIL KENTANG (Solanum Tuberosum L.) VARIETAS GRANOLA AKIBAT PERLAKUAN DOSIS PUPUK KANDANG AYAM DAN PUPUK SILIKA Kantikowati, Endang; Minangsih, Dian Murti; Karya, Karya; Zaelani, Zezen
AGRO TATANEN | Jurnal Ilmiah Pertanian Vol. 7 No. 1 (2025): AGRO TATANEN Edisi Januari 2025 | Jurnal Ilmiah Pertanian
Publisher : Program Studi Agroteknologi Faperta UNIBBA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55222/agrotatanen.v7i1.1537

Abstract

Penelitian ini bertujuan untuk mengetahui interaksi pengaruh pemberian dosis pupuk kandang ayam dan pupuk silika terhadap pertumbuhan dan hasil tanaman kentang (Solanum tuberosum L.) Varietas Granola. Penelitian dilaksanakan mulai Juli sampai Oktober 2023, di Kampung Cirawa, Desa Cibeureum, Kecamatan Kertasari, Kabupaten Bandung, Provinsi Jawa Barat dengan ketinggian tempat 1.428 m di atas permukaan laut. Curah hujan termasuk zona agroklimat C3 menurut klasifikasi Oldeman. Penelitian ini menggunakan metode Rancangan Acak Kelompok (RAK) pola faktorial dengan 3 kali ulangan. Faktor I adalah dosis pupuk kandang ayam yang terdiri dari taraf 0 ton/ha, 5 ton/ha, dan 10 ton/ha, sedangkan faktor II adalah dosis pupuk silika yang terdiri dari taraf 0 kg/ha, 200 kg/ha, dan 400 kg/ha. Hasil penelitian menunjukkan bahwa perlakuan dosis pupuk kandang ayam 5 ton/ha memberikan respons paling baik bagi tinggi tanaman dan jumlah stolon, jumlah umbi per tanaman, bobot umbi per tanaman, serta bobot umbi per plot. Pemberian dosis pupuk silika tidak memberikan pengaruh yang nyata pada setiap pengamatan.
TERAPI KOMPREHENSIF BERBASIS TCM-BSM DENGAN KASUS NYERI ULU HATI DI RUMAH TERAPI HOLISTIK PONDOK SEHAT Karya, Karya; Hilman Rama Pratama; RM. Alfian; Stella Maris Bakara
Journal of Innovation Research and Knowledge Vol. 5 No. 4: September 2025
Publisher : Bajang Institute

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Abstract

Gastritis or epigastric pain is a common digestive disorder with a high prevalence in Indonesia. Pharmacological management often causes side effects, thus complementary therapy is needed. This study aims to evaluate the effectiveness of comprehensive therapy based on Traditional Chinese Medicine (TCM) and Body Space Medicine (BSM) in gastritis cases. The research method used a case study on three chronic gastritis patients with different syndromes: Spleen–Stomach Yang deficiency, Cold-Damp in Spleen–Stomach, and Spleen–Stomach Qi deficiency. The therapy was implemented in six sessions using BSM techniques: foot pushing, foot shaking, vibratory pressing on Dan Tian (Qihai), abdominal pressing, back tapping, and fire therapy (Huo Jiu). Results showed a decrease in pain scores from 6–7 to 1–2, along with improvement of nausea, vomiting, and regurgitation. Patients continued self-therapy through Hand Gesture Exercise (GITA)/Dong Yi Gong with therapist supervision. In conclusion, TCM-BSM therapy is effective in reducing epigastric pain and supporting holistic health