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PELATIHAN BAHASA INGGRIS DAN JEPANG BAGI SIWA AKOMODASI PERHOTELAN DI SMK WIDYA DHARMA BULELENG Wayan Nurita; Ida Ayu Putri Gita Ardiantari; Ida Bagus Gde Nova Winarta; Ladycia Sundayra
LOKATARA SARASWATI Vol 3 No 2 (2024): Lokatara Saraswati: Jurnal Pengabdian kepada Masyarakat
Publisher : Fakultas Bahasa Asing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/lokasaraswati.v3i2.10186

Abstract

English and Japanese Language Training for students of the Hotel Accommodation expertise program at SMK Widya Dharma Buleleng is carried out as an effort to improve communication competency in foreign languages, especially in the field of tourism. This training program aims to help students acquire basic language skills needed to provide professional services to international tourists and deepen students' knowledge of tourism. The training takes place from February 2024 to June 2024. The training uses an interactive learning approach that emphasizes practical and communication aspects. After the training, students stated that they were able to communicate in English and Japanese in providing hotel services including check-in services, room facility services, check-out services and handling complaints. The results of this training are expected to be able to improve the quality of local tourism services through students' readiness to welcome foreign guests, as well as provide competitive added value in the tourism industry.
PEMBUATAN VIDEO KERAJINAN SILVER CLASS DALAM BAHASA JEPANG DI YAN YAN SILVER Wayan Nurita; Ladycia Sundayra
LOKATARA SARASWATI Vol 4 No 2 (2025): Lokatara Saraswati: Jurnal Pengabdian kepada Masayarakat
Publisher : Fakultas Bahasa Asing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36733/lokasaraswati.v4i2.12845

Abstract

Tourism in Bali remains a key economic sector for the Balinese people. According to the Bali Provincial Statistics Agency (BPS), Japanese tourists, ranked among the top 10, recorded 15,889 visitors in December 2024, a +39.19% increase from 11,415 visitors in November of the previous year. Given this reality, tourism operators in Bali are required to provide excellent service related to facilities, human resources, and products that will serve as memories when they leave Bali for their countries. One of the handicraft products produced by the Balinese community is processed silver located at Yan Silver Gianyar, which has been established since the 2000s. Many Japanese tourists visit and purchase its products as souvenirs. Silver crafts as a micro-business activity is a tool to reduce poverty by offering flexible business opportunities and numerous job opportunities and a variety of goods and services to tourists, directly and indirectly (ILO, 2012: 16). This community service activity aims to provide language training that focuses on the steps in making handicraft products at Yan Silver through videos using standard Japanese language services for Japanese tourists. This community service activity is expected to have a positive impact on improving the quality of service to Japanese tourists visiting Yan Silver so that it can become a future reference for tourism practitioners and other tourism entrepreneurs in Bali to leave a good impression in the eyes of tourists to be able to make sustainable tourism which can ultimately improve the welfare of the people in Bali.