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All Journal Jurnal Natapraja : Kajian Ilmu Administrasi Negara Jurnal Media Akademik (JMA) Jurnal Hukum, Administrasi Publik dan Negara Studi Administrasi Publik dan ilmu Komunikasi
Neny Ayu Nourmanita
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Religion Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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BELANJA PUBLIK (EXPENDITURE ASSIGNMENT) ANTARA MASALAH DAN EFEKTIVITAS ANGGARAN BELANJA Neny Ayu Nourmanita
NATAPRAJA Vol 4, No 1 (2016): Public Sector Economics
Publisher : Yogyakarta State University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (801.632 KB) | DOI: 10.21831/jnp.v4i1.12613

Abstract

This paper discusses the problems of public budgets, particularly in government spending. The discussion will be more emphasized on aspects of government and discussed about the issue of the effectiveness of public spending, especially in the case studies of Magetan district. This paper used qualitative descriptive method. The collection of data obtained through secondary data and analysis document. Data were analyzed with interactive model, through data reduction, data presentation, and conclusion.Discussion of the results shows that overall government spending and areas in Indonesia can not be said to be healthy and in accordance with the needs of the community. Their dominance of indirect expenditure in the form of personnel expenditure sector remains deeply embedded in the budget. Both on the expenditure and the shopping area, both have similarities in personnel expenditure dominance were very swollen. Besides government spending and shopping area cannot provide the impact poverty reduction and improvement of people's welfare.Keywords: Public Expenditure, Government Budgets, APBD, APBN.
Kualitas Pelayanan Surat Izin Mengemudi (SIM) Keliling oleh Direktorat Lalu Lintas Kepolisian Daerah Jawa Timur: (Studi Kasus: Lippo Plaza Sidoarjo) Thalita Nadia Putri Aryanti; Meirinawati Meirinawati; Eva Hany Fanida; Neny Ayu Nourmanita
Studi Administrasi Publik dan ilmu Komunikasi Vol. 3 No. 1 (2026): Februari : Studi Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/studi.v3i1.929

Abstract

Quality public service represents a key measure of effective governance, including police administrative services. The Mobile Driving License (SIM Keliling) service is one of the public service innovations in the traffic sector designed to improve accessibility for the community. This study examines the quality of Mobile SIM services delivered by the Traffic Directorate of the East Java Regional Police at Lippo Plaza Sidoarjo. This research used a qualitative descriptive approach. Data collection techniques included observation, interviews with Mobile SIM officers and service users, and documentation. Service quality was analyzed using five dimensions proposed by Luke and Heyns (2020) reliability, responsiveness, assurance, empathy, and tangibles.The findings reveal that the Mobile SIM service generally performs well. Reliability is evident in the implementation of services in accordance with established procedures, although issues remain regarding service time certainty and transparency of administrative costs. Responsiveness is reflected in the officers’ prompt and attentive responses to public needs during the service process. Assurance is supported by officers’ professionalism, competence, and efforts to safeguard personal data, which enhance public trust. Empathy is demonstrated through friendly behavior, attention to individuals with special needs, and assistance throughout the service process. In terms of tangibles, the service location and main facilities are considered adequate; however, supporting facilities and officer identification still require improvement. In conclusion, while the Mobile SIM service fulfills most service quality indicators, further improvements are needed in time management, administrative transparency, and supporting facilities to achieve more optimal service quality.
Inovasi Aplikasi E-SDM dalam Meningkatkan Kualitas Manajemen Data Pegawai di Badan Kepegawaian dan Pengembangan Sumber Daya Manusia Kota Surabaya Ananda Diane Masayu; Eva Hany Fanida; Meirinawati Meirinawati; Neny Ayu Nourmanita
Jurnal Hukum, Administrasi Publik dan Negara Vol. 3 No. 1 (2026): Januari: Jurnal Hukum, Administrasi Publik dan Negara
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/hukum.v3i1.923

Abstract

This study aims to analyze the innovation of the use of e-SDM Applications in improving the quality of digital employee data management at the Surabaya City Human Resources Development Agency (BKPSDM). This study uses a qualitative approach with a case study method through data collection techniques such as in-depth interviews, direct observation, and supporting documentation. The research analysis refers to the success factor model of e-Government innovation according to Maulidhia J.P., which includes aspects of leadership, stakeholders, resources, technology and information, processes, goals and values, and laws and regulations. The results of the study indicate that the implementation of e-SDM Applications can improve work efficiency, data accuracy, transparency, and ease of access to employee information through an integrated digital system. This success is supported by leadership commitment, collaboration between stakeholders, and the availability of adequate resources. However, this study also found several challenges, including technical system and network constraints, the need to increase human resource capacity, and the need for continuous regulatory and SOP updates. Overall, e-SDM innovations have made a positive contribution to improving the quality of employee data management in government environments.
EFEKTIVITAS LAYANAN DIGITALISASI PADA APLIKASI SIASN DALAM PROSES USULAN KENAIKAN PANGKAT PEGAWAI NEGERI SIPIL DI BADAN KEPEGAWAIAN DAERAH KABUPATEN SIDOARJO Yessyrotul Khafidho; Eva Hany Fanidah; Meirinawati; Neny Ayu Nourmanita
Jurnal Media Akademik (JMA) Vol. 4 No. 2 (2026): JURNAL MEDIA AKADEMIK Edisi Februari
Publisher : PT. Media Akademik Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62281/jk9jc938

Abstract

Perkembangan teknologi informasi mendorong pemerintah untuk melakukan transformasi pelayanan publik melalui penerapan e-government guna meningkatkan efektivitas, efisiensi, dan kualitas layanan. Salah satu bentuk implementasi e-government di bidang kepegawaian adalah Sistem Informasi Aparatur Sipil Negara (SIASN) yang digunakan dalam proses usulan kenaikan pangkat Pegawai Negeri Sipil (PNS). Namun, dalam pelaksanaannya menghadapi kendala seperti lemahnya validitas data ASN, keterbatasan sumber daya manusia, gangguan teknis sistem, serta rendahnya kesadaran ASN dalam melakukan pemutakhiran data mandiri. Penelitian ini bertujuan untuk menganalisis efektivitas layanan digitalisasi pada aplikasi SIASN dalam proses usulan kenaikan pangkat PNS di Badan Kepegawaian Daerah (BKD) Kabupaten Sidoarjo dengan menggunakan teori efektivitas e-government Zafirah (2022) dengan indikator produktivitas, kualitas, efisiensi, fleksibilitas, kepuasan. Data dikumpulkan melalui wawancara, observasi, dokumentasi, dan studi pustaka. Hasil penelitian menunjukkan bahwa layanan digitalisasi SIASN dalam proses usulan kenaikan pangkat di BKD Kabupaten Sidoarjo secara umum sudah berjalan cukup efektif. SIASN mampu meningkatkan produktivitas kerja dan efisiensi waktu serta mengurangi penggunaan dokumen fisik. Dalam penerapan SIASN menunjukkan bahwa sangat memberikan kontribusi positif terhadap transformasi layanan kenaikan pangkat, namun Badan Kepegawaian Daerah Kabupaten Sidoarjo perlu meningkatkan penguatan dari aspek manajemen data, peningkatan kompetensi sumber daya manusia, dan optimalisai sosialiasu kepada ASN.
Co-Authors Ananda Diane Masayu EVA HANY FANIDA Eva Hany Fanidah MEIRINAWATI Meirinawati Meirinawati Thalita Nadia Putri Aryanti Yessyrotul Khafidho