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All Journal EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Journal of Research in Business, Economics, and Education jurnal syntax admiration Journal of Economics and Business Letters Jurnal Ilmu Ekonomi Manajemen dan Akuntansi Priviet Social Sciences Journal Jurnal Portofolio: Jurnal Manajemen dan Bisnis J-CEKI
Faif Yusuf
Universitas Bina Sarana Informatika
Aerospace Engineering Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Penerapan Kinerja dan Kepuasan terhadap Kualitas Kerja di Masa Covid-19 Faroman Syarief; Faif Yusuf; Kurniawan Prambudi Utomo; Devy Sofyanty
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 10 No S1 (2022): SPECIAL ISSUE DNU 14 TH
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v10i1.1618

Abstract

The This research report is to find out how much influence performance and satisfaction have on work quality during the Covid-19 pandemic, Bekasi City Education Office, while this research methodology uses the SPSS Statistics quantitative method by conducting online and offline survey research, and distributing questionnaires directly face to face. limited to respondents as many as 40 respondents while the findings of performance problems and satisfaction with work quality at the Bekasi City Education Office have not been carried out optimally, especially through restrictions on the application of community activities or PPKM in limited face-to-face operations, there are still employees who are late absent, regulations that are not in accordance with the implementation , and employees have not been able to increase satisfaction maximally in their performance, while the results of the study show that performance and satisfaction with work quality show a significant positive relationship for each variable, that performance and satisfaction with Work quality is prioritized in carrying out administrative activities during the Covid-19 pandemic.
Effect of organizational culture and work environment on employee performance of PT. POS Indonesia (Persero) East Jakarta Faif Yusuf; Andrie Kurniawan; Ahmad Taufik
Journal of Economics and Business Letters Vol. 1 No. 4 (2021): December
Publisher : Privietlab

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Abstract

Organizations that have organizational culture and a conducive work environment will show high employee performance as well. The problems that can be formulated from this research are: Is there any influence of organizational culture, work environment on employee performance at PT Pos Indonesia (Persero) East Jakarta. This study aims to determine the magnitude of the influence of organizational culture, work environment on employee performance either simultaneously or partially. The population in this study were all employees at PT Pos Indonesia (Persero) East Jakarta. Determination of the number of samples using random sampling technique, which then obtained the results of 53 respondents. Data collection tools used are documentation and questionnaires. The research data analysis method used instrument tests (validity test and reliability test), descriptive analysis of the percentage of classical assumption test, multiple regression analysis, partial hypothesis testing (t) and simultaneous test (F)., and coefficient of determination. The results of multiple linear regression analysis showed equation Y = 19.075 + 0.208 X1+ 0.336 X2. Partially the magnitude of the influence of each independent variable on the dependent variable, namely: Organizational culture of 17.7%, and work environment of 12.4%. Simultaneously the magnitude of the influence of work motivation and work environment on performance is 43.8%. The conclusion of this research is that there is an influence of organizational culture and work environment on employee performance at PT Pos Indonesia (Persero) East Jakarta simultaneously or partially.
The Influence of Training on Employee Performance in PT. Pelni (Persero) Jakarta Faif Yusuf; Marlina Rahmi Shinta; Sonny Fransisco
Journal of Research in Business, Economics, and Education Vol. 2 No. 3 (2020): June
Publisher : Kusuma Negara Business School

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Abstract

This study aims to determine whether there is an influence between employee training on employee performance at PT. Pelni (Persero) Jakarta. The research method in this study uses descriptive quantitative research methods using primary data. Sampling technique is a saturated sample of 50 people through a questionnaire. Processing data using SPSS 26 statistical applications. In the study obtained a large correlation coefficient of 0.838 shows a very strong relationship between training with employee performance at PT. Pelni (Persero) Jakarta. Based on the determination coefficient (R2) of 0.702, it shows that the training variable (X) affect the performance of employees (Y) by 70.2% and the remaining 29.8% is influenced by other variables. While the regression equation is obtained Y = 7.265 + 0.816X.
Effect of Work Motivation and Compensation on Employee Performance at PT.Askrindo (Persero) Cikini Central Jakarta Faif Yusuf; Marlina Rahmi Shinta; Sonny Fransisco
Journal of Research in Business, Economics, and Education Vol. 2 No. 6 (2020): December Edition
Publisher : Kusuma Negara Business School

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Abstract

This study aims to determine: (1) The effect of motivation on employee performance at PT. Askrindo (Persero) Cikini, Central Jakarta. (2) The Effect of Compensation on Employee Performance at PT. Askrindo (Persero) Cikini Central Jakarta. (3) The Effect of Motivation and Compensation on Employee Performance at PT. Askrindo (Persero) Cikini Central Jakarta. This study uses a quantitative approach. This study collected primary data with a questionnaire. The questionnaire distributed is a list of written statements regarding Motivation and Compensation for Employee Performance at PT. Askrindo (Persero) Cikini Central Jakarta. To analyze the independent variable on the dependent variable, multiple linear regression analysis was performed using the help of a computer program, namely SPSS Statistics. The results showed that there was a positive and partially significant influence on Motivation with Employee Performance Performance at PT. Askrindo (Persero) Cikini Central Jakarta. A simultaneously positive and significant influence on Motivation and Compensation with Employee Performance at PT. Askrindo (Persero) Cikini Central Jakarta.
The effect of information technology and service quality on customer loyalty of Bank Mandiri Jakarta Patra Jasa Branch Faif Yusuf; Ahmad Taufik; Aris Hidayat
Priviet Social Sciences Journal Vol. 1 No. 2 (2021): August
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (254.67 KB) | DOI: 10.55942/pssj.v1i2.103

Abstract

The formulation of the problem in this study is whether there is a simultaneous influence of information technology and service quality on customer loyalty at Bank Mandiri's Jakarta Patra Jasa branch. The aim is to determine the effect of information technology and service quality simultaneously on customer loyalty at Bank Mandiri's Jakarta Patra Jasa branch. This research includes associative research which states the relationship between two or more variables. The sample taken in this study uses Simple Random Sampling with a total sample of 100 samples who are customers at PT Bank Mandiri (Persero), Tbk Patra Jasa Jakarta Branch. The data analysis method used was qualitative analysis, validity and reliability tests, multiple linear regression, f test (together test), and t test (partial test). The results of the study using multiple linear regression there is an influence between information technology and service quality simultaneously on customer loyalty . F test has an effect between information technology and service quality simultaneously on customer loyalty . The t test (partial test) has an influence between information technology on customer loyalty and there is an influence between customer satisfaction and customer loyalty.
Kinerja Karyawan di PT Pos Indonesia Jakarta Timur Ditinjau Dari Motivasi dan Lingkungan Kerja dengan Kepuasan Kerja Sebagai Variabel Intervening Isyana Emita; Faif Yusuf; Sonny Fransisco
Ilmu Ekonomi Manajemen dan Akuntansi Vol 4, No 1 (2023): Jurnal Ilmu Ekonomi Manajemen dan Akuntansi
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/ileka.v4i1.1662

Abstract

Tujuan dari penelitian ini adalah untuk memahami dan mengevaluasi dampak motivasi kerja dan lingkungan serta variabel intervening terhadap kinerja karyawan dan kepuasan kerja. untuk menentukan dan menguji apakah hubungan antara kinerja karyawan dan kepuasan kerja dan motivasi kerja dimediasi. Untuk mengkaji motivasi kerja, kepuasan kerja, kinerja, dan lingkungan kerja, penelitian ini menggunakan teori manajemen sumber daya manusia. Penelitian ini menggunakan metodologi penelitian kuantitatif. Seluruh 84 karyawan PT POS Indonesia di Jakarta Timur menjadi populasi survei ini. Menggunakan pendekatan sampel jenuh, 84 sampel karyawan digunakan dalam penyelidikan ini. Data primer dikumpulkan untuk penelitian ini melalui penyebaran kuesioner. Skala Likert adalah sistem pengukuran yang digunakan. Metode analisis data penelitian ini adalah kuantitatif dengan menggunakan teknik statistik. Partial Least Square (PLS) adalah teknik statistik yang digunakan. Hasil penelitian menunjukkan bahwa motivasi kerja berpengaruh positif dan signifikan terhadap kinerja karyawan, lingkungan kerja berpengaruh positif dan signifikan terhadap kepuasan kerja, motivasi tidak berpengaruh positif atau signifikan terhadap kepuasan kerja, kinerja berpengaruh positif dan signifikan terhadap kepuasan kerja, dan kepuasan kerja tidak mampu memediasi atau menjelaskan dampak motivasi kerja terhadap kinerja.
The Influence Service Quality and Corporate Image on Customer Satisfaction at PT POS Indonesia Faif Yusuf; Dhea Aprilia
Jurnal Syntax Admiration Vol. 4 No. 9 (2023): Jurnal Syntax Admiration
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jsa.v4i9.1048

Abstract

The purpose of this study was to see the effect of Service Quality and Corporate Image on Customer Satisfaction. with the Random sampling technique as a determinant of the number of respondents indicated for customers of PT. Post Indonesia (Persero) West Jakarta Post Office, where this data collection method uses a questionnaire. Testing is done with Multiple Regression by testing the classical assumptions first, then testing the hypothesis partially with the t test and simultaneously with the f test. then look for the coefficient of determination to see how much the proportion of independent variables affects the variable bond. The results of the study stated that simultaneously (Test F) the independent variables studied, namely Service Quality and Corporate Image, had a positive and significant effect on Customer Satisfaction. While the results of the partial test (T test) Service Quality has no positive effect on Customer Satisfaction and Corporate Image has a positive and significant effect on Customer Satisfaction with a fairly large determination coefficient value of 74.3% and the rest is influenced by other variables not examined in this study.
Loyalitas Nasabah di Bank Mandiri Cabang Kota Jakarta Ditinjau Dari Kualitas Pelayanan Dengan Kepuasan Nasabah Sebagai Variabel Intervening Faif Yusuf; Syamsudin Syamsudin
Jurnal Portofolio : Jurnal Manajemen dan Bisnis Vol. 2 No. 1 (2023): Disrupsi Manajemen di Era Digital
Publisher : Prisani Cendekia

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Abstract

The purpose of this study is to analyze customer loyalty in terms of service quality with customer satisfaction as an intervening variable. This type of research uses differential semantic association research. Primary and secondary data are used in this study. Purposive sampling was used in this research sampling technique, resulting in 100 respondents for the research sample. In this study, the structural equation model (SEM) with SmartPLS 3.0 for Windows is used as a data analysis method. Research results show that service quality has a positive and significant effect on customer loyalty, service quality also has a positive and significant effect on customer satisfaction, while customer satisfaction has no significant effect on customer loyalty.
Peran Kepuasan Kerja dalam Memediasi Dampak Reward dan Punishment Terhadap Kinerja Mitra Driver Gojek di Jabodetabek Faif Yusuf; Nurzalinar Joesah; Jeffry Latumahina
J-CEKI : Jurnal Cendekia Ilmiah Vol. 3 No. 5: Agustus 2024
Publisher : CV. ULIL ALBAB CORP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jceki.v3i5.4596

Abstract

This study aims to examine the role of job satisfaction in mediating the impact of Rewards and punishments on the performance of Gojek partner drivers. Rewards and punishments are two important aspects of human resource management that can influence employee performance. However, the relationship between Rewards, punishments, and performance is not always direct, and job satisfaction often plays a significant mediating role. The research method used is quantitative with a survey approach. Data were collected through questionnaires distributed to 97 Gojek partner drivers in the Jabodetabek area. The data analysis technique used is path analysis to test the direct and indirect relationships between Rewards, punishments, job satisfaction, and performance. The results show that Rewards have a positive and significant impact on driver partner performance. Conversely, punishments have a negative and significant impact on their performance. In addition, Rewards also have a positive and significant effect on job satisfaction, while punishments have a negative and significant effect on job satisfaction. Job satisfaction was found to have a positive and significant influence on the performance of partner drivers. The study also found that job satisfaction mediates the influence of Rewards and punishments on the performance of partner drivers. Good Rewards increase job satisfaction, which in turn improves performance. Conversely, excessive punishments reduce job satisfaction, which ultimately decreases performance.
Co-Authors Ahmad Taufik Andrie Kurniawan Aris Hidayat Devy Sofyanty Dhea Aprilia Faroman Syarief Isyana Emita Jeffry Latumahina Maemunah Marlina Rahmi Shinta Nurzalinar Joesah Sonny Fransisco Sonny Fransisco Syamsudin Syamsudin