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All Journal Jurnal Kedokteran Diponegoro iBuss Management OPERATION EXCELLENCE: Journal of Applied Industrial Engineering Jurnal Manajemen Bisnis Krisnadwipayana Jurnal Hukum Adigama Sammajiva: Jurnal Penelitian Bisnis dan Manajemen Hukum Inovatif : Jurnal Ilmu Hukum Sosial dan Humaniora Tri Tunggal: Jurnal Pendidikan Kristen dan Katolik Panggung Kebaikan : Jurnal Pengabdian Sosial
Fernando Fernando
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Religion Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Social Sciences Other

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Journal : OPERATION EXCELLENCE: Journal of Applied Industrial Engineering

 1 
CRITICAL SUCCESS FACTORS IN ERP INFOR SYSTEM IMPLEMENTATION AT PT. BALRICH LOGISTICS Aries Susanty; Fernando Fernando
Operations Excellence: Journal of Applied Industrial Engineering Vol 7, No 2, (2015): OE Juli 2015
Publisher : Universitas Mercu Buana

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Abstract

Abstract. Enterprise Resource Planning (ERP) systems have become vitalstrategic tools in today‟s competitive business environment. This researchattempts to identify the most ERP Critical Success Factors (CSF) from someliterature which is suitable for PT. Balrich Logistics and to measure impact ofeach factor in order to have a better understanding and a clearer picture of thefactors that are considered to be vital for a successful ERP INFORimplementation at PT. Balrich Logistics. The sample of this research consisted ofthe user who implemented ERP systems. Data collected through a questionnairewhich distribution to 80 people. Research carried out by using Structural EquationModeling (SEM) which was run by AMOS Program. The results of this researchshowed that vendor support is the vital variable for supporting the successfulimplementation of ERP systems, and then followed by other variables sorted byscore from highest to lowest, namely: top management support, education andtraining, suitability of software and hardware with company need, and the last oneis effective project management. Theoretical implications and suggestions for thecompany from this study have been elaborated at the end of this studyKeywords: ERP, Top Management, Project Management, Software andHardware, Education and Training, Vendor, SEM
Co-Authors Apria Ningsih Aries Susanty Cares Hutabarat Caroline Caroline David Anderson Pribadi David David Febru Siregar Gunawan Djajaputra Hartono Hartono Helen Winata Ika Pawitra Miranti Krisdayanti Riana Lumban Gaol Muhamad Thohar Arifin Nur Cholipah Nuridin Nuridin Ruslan Juliana Pardosi Sazirman Sazirman Seferlina Buulolo Serlika Aprita Syamsul Syamsul Yanuar Irfan Karami Yolan Rama Dandi