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All Journal Jurnal Teknik Industri TEKNIK J@TI (TEKNIK INDUSTRI) MEDIA KOMUNIKASI TEKNIK SIPIL JURNAL SISTEM INFORMASI BISNIS Jurnal Ilmu Lingkungan Industrial Engineering Online Journal International Conference on Engineering and Technology Development (ICETD) REKAYASA Jurnal Ilmiah Teknik Industri MIX : Jurnal Ilmiah Manajemen OPERATION EXCELLENCE: Journal of Applied Industrial Engineering Jurnal Teknik Industri: Jurnal Keilmuan dan Aplikasi Teknik Industri Jurnal Pasopati : Pengabdian Masyarakat dan Inovasi Pengembangan Teknologi ASEAN Marketing Journal Journal Community Service Consortium Jurnal Profesi Insinyur Indonesia Jurnal Standardisasi
Aries Susanty
Faculty Of Engineering, Industrial Engineering Department, Universitas Diponegoro. Jl. Prof. Soedarto SH, Kampus Tembalangan, Semarang 50275
Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Physics Social Sciences Transportation Other

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Penilaian Implementasi Green Supply Chain Management di UKM Batik Pekalongan dengan Pendekatan GreenSCOR Susanty, Aries; Santosa, Haryo; Tania, Fani
Jurnal Ilmiah Teknik Industri Vol. 16, No. 1, Juni 2017
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jiti.v16i1.3862

Abstract

This article assesses the implementation level of Green Supply Chain Management (GSCM) practices in SMEs Pekalongan batik business with GreenSCOR approach and mapped out the results with an approach of importance peformance analysis (IPA). The article also devised a strategy to improve the implementation of GSCM practices. Data collection was done by distributing questionnaires and interviews. This article shows that the level of GSCM implementation in small-scale batik SMEs is in the poor category; Whereas, the level of GSCM implementation in medium-scale batik SMEs is in the average category. The results of the mapping show that, for batik SMEs there are indicators that are in quadrant A. Preparation of strategies to improve GSCM practices in batik SME Pekalongan more focused on improving the performance of indicators of use of environmentally friendly raw materials.
Perbandingan Kualitas Layanan Ritel Swalayan Menggunakan Competitive Zone of Tolerance Based dan Importance-Performance Analysis Bakhtiar, Arfan; Silviadara, Mega Aulia; Susanty, Aries
Jurnal Ilmiah Teknik Industri Vol. 16, No. 1, Juni 2017
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jiti.v16i1.3868

Abstract

Increased retail economic has had an impact on the Indonesian economy. Carrefour as an international company has a local companys competitor, Hypermart. In order for both companies to know the position of competing, then benchmarking done between them using CZIPA (Competitive Zone of Tolerance based Importance-Performance Analysis) method. The use of CZIPA methods is done to determine the priority of each self-service in making improvements. The dimension used is the retail dimension called RSQS (Retail Service Quality Scale). The goal to be achieved is to know the superior service quality indicators owned by Carrefour and Hypermart and to make priority services to be improved on both self-service using RSQS dimensions. Data collected through questionnaire with purposive sampling method to 133 people. Research finds the main problem facing Carrefour is self-service layout that does not facilitate consumers to find the desired product. At Hypermart, the main problem is that the products in the catalog are not always available.
ATRIBUT-ATRIBUT YANG MENJADI PRIORITAS UNTUK PENINGKATAN KUALITAS LAYANAN DI PATRA SEMARANG CONVENTION HOTEL Susanty, Aries; Putra Buana, Arief Chandra
Jurnal Teknik Industri Vol 12, No 2 (2011): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (208.602 KB) | DOI: 10.22219/JTIUMM.Vol12.No2.95-103

Abstract

This paper is the result of a research that aimed to evaluate the quality of services at Patra Semarang Convention Hotel by using the Service Quality (SERVQUAL) and Importance Performance Matrix, and provide corrective suggestions for improving service quality on some priority attribute by using Quality Function Deployment (QFD) in order to clarify the follow-up should be done to close the gap that happened between acceptable and what is expected by the customer. In this paper, evaluation of service quality is assessed through five gaps (gap 1untill gap 5) that occurred. This evaluation is done by distributing questionnaires to customers (110 respondents) and to the employee (85 respondents). Then, the results of these evaluation are placed in the quadrants contained on Importance Performance Matrix (IPM) (mapped) in order to capture the attributes that really matter to the satisfaction of the customers but their performance is still very low (negative). Result of this mapping shows that the Patra Semarang Convention Hotel should focus its quality improvement services to the five important attributes, i.e: easiness to access the information from internet, clarity of delivery of new information by employee, cleanliness of the hotel, availability of adequate parking area, and speed of employees in responding to the consumer complaints. All this important attributes will be a priority in product planning for improvements the quality of services provided.
PENYUSUNAN SKENARIO KEBIJAKAN UNTUK PENGEMBANGAN BRT TRANS SEMARANG DENGAN PENDEKATAN SISTEM DINAMIK Susanty, Aries; Nugroho, Susatyo; Khantari, Kumala Ade
TEKNIK Vol 35, No 1 (2014): (July 2014)
Publisher : Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (471.395 KB) | DOI: 10.14710/teknik.v35i1.6357

Abstract

[Preparation for Policy Scenarios for Developing the Bus Rapid Transit (BRT) Trans Semarang with Dynamic System Approach] Related to the complexity of the problem faced by Bus Rapid Transit (BRT) Trans Semarang, this research attempts to develop a framework for dynamic development of BRT Trans Semarang and provide a platform to support policy making related to performance improvement of BRT Trans Semarang. This research use system dynamics (SD) methodology. There are three scenarios constructed in this research and then a system dynamics model built based on them for the next five years. The first scenario is providing some feeder that will take the passenger on the bus, the second scenario is providing some new bus, and the third scenario is a combination of providing a number of feeders and also some new bus. There are three criteria which are used to evaluate the result of each scenario, i. e the achievement of the target of load factor (greater than 70%), the amount of total subsidy for operational of BRT, and percentage of the number of people that change their moda of transportation, from using private vehicles to BRT. The result of simulation with system dynamic indicated that scenario 1 is better than the existing condition; scenario 1 also better than scenario 2 or scenario 3. By providing some feeder, operational BRT can achieve the target of load factor at month 15, the government also does not need to issue subsidies for operational of BRT Trans Semarang, as well as the percentage of the number of people who moved from using private vehicles reached 26%.
PEMILIHAN MODEL ORGANISASI DAN TERWUJUDNYA PRINSIP-PRINSIP GOOD CORPORATE GOVERNANCE Susanty, Aries
J@ti Undip: Jurnal Teknik Industri Volume 4, No. 1, Januari 2009
Publisher : Departemen Teknik Industri, Fakultas Teknik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12777/jati.4.1.65-74

Abstract

Ketidakmampuan penerapan prinsip good corporate governance (GSC) didemonstrasikan dalam survei dengan konstrain yang diklasifikasikan dalam 3 konstrain yaitu konstrain internal, konstrain eksternal dan konstrain yang berasal dari struktur pemilik. Konstrain internal meliputi komitmen pemimpin dan pekerja, tingkat pemahaman prinsip GCG oleh pemimpin dan pekerja, keefektifan sistem kontrol internal dan formality trap (implementasi CG hanya untuk memenuhi regulasi). Konstrain internal yang disebutkan berkaitan dengan fungsi internal perusahaan. Sebagai sebuah organisasi bisnis, korporasi tidak mampu mencapai tujuan menerapkan GCG dengan sukses bila tidak didukung elemen internal organisasi. Untuk membentuk fungsi internal diperlukan diagnosa korporasi dengan model organisasi. Dalam hal ini, penulis menggunakan beberapa kriteria untuk memilih model yang paling tepat dari 10 model yang ada. Dari beberapa kriteria dapat disimpulkan bahwa Adaptasi Pascal merupakan model yang paling tepat. Model ini dapat menggambarkan hubungan antara kondisi tiap elemen organisasi dengan kesuksesan implementasi prinsip GCG. Kata kunci: Prinsip Good Corporate Governance, model organisasi             The inability to implement the principles of good corporate governance (GCG) as demonstrated in the surveys is due to a number of constraints which can be classified into three; namely internal constraints, external constraints, and constraints coming from the structure of ownership. Internal constraints cover the commitment of leaders and workers, the level of understanding of GCG principles from leaders and workers, good example from leaders, the corporate culture supporting the implementation of GCG principles, effectiveness of internal control system, and formality trap (implementing CG only to meet regulations). The issues in the internal constraints mentioned are related to the internal  functions of the company. As a business organization, corporation is unable to achieve its goal to successfully implement GCG principles since it is not support by its internal elements of the organizations. In order to fix the internal functions, it is necessary to diagnostic the corporation by the model of organization. In this case, we must used some criteria to choose the most approritate model to fix the internal functions, since there are ten  models that  we can use to diagnostic the organization. Based on some criteria we can conclude that  Pascale’s Adaptation is the most appropriate model to fix internal functions. Pacsale’s Adaptation model can depict  the relationship between condition of every elements of organization with the successful implementation of GCG  principles. Keywords: Good Corporate Governance Principles, Models of Organization
OPTIMASI PENGEMBANGAN KAWASAN WISATA DI SEMARANG DENGAN MENGGUNAKAN METODEANALYTICAL HIERARCHY PROCESS, ANALISIS SWOT, DAN MULTI-ATTRIBUTE UTILITY THEORY Susanty, Aries; Nugroho, Susatyo; Adyan, Adyan
J@ti Undip : Jurnal Teknik Industri Volume 10, No. 2, Mei 2015
Publisher : Departemen Teknik Industri, Fakultas Teknik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (258.302 KB) | DOI: 10.12777/jati.10.2.77-84

Abstract

Kota Semarang memiliki kondisi geografis yang berpotensi sebagai destinasi pariwisata bila dapat dikembangkan dengan baik. Berdasarkan kondisi tersebut, penelitian ini bertujuan untuk: (i)memilih obyek wisata di semarang yang akan dikaji dengan menggunakan metoda Analitical Hierrchy Process (AHP); (ii) mendiskripsikan gambaran potensi wisata dari obyek wisata di Semarang yang terpilih dengan melihat faktor internal dan faktor eksternal menggunakan SWOT analisis; dan  (iii) merumuskan prioritas strategi untuk mengoptimalkan pengembangan dari obyek wisata yang terpilih degnan menggunakan Multi-Attribute Utility Theory (MAUT).Data untuk penelitian ini dikumpulkan melalui observasi, wawancara, dan pengisian kuesioner. Pihak yang menjadi responden dalam penelitian ini adalah perwakilan dari Dinas Kebudayaan dan Pariwisata Provinsi Jawa Tengah, perwakilan dariDinas Kebudayaan Pariwisata Pemuda dan Olah Raga Kota Semarang, serta sejumlah wisatawan. Hasilpengolahan data menunjukkan bahwa Pantai Tugurejo merupakan obyek wisata yang memiliki bobot tertinggi dibandingkan dengan obyek wisata lainnya. Dengan demikian, Pantai Tugurejo merupakan obyek  wisata terpilih yang akan dikaji dalam penelitian ini. Terdapat 6 faktor yang merupakan kekuatan, 6 faktor yang merupakan kelemahan, 6 faktor yang merupakan peluang, dan 4 faktor yang merupakan ancamanterhadap pengembangan wisata Pantai Tugurejo. Hasil pengolahan data juga menunjukkan bahwa terdapat 4 strategi yang menjadi prioritas untuk pengembangan obyek wisata Pantai Tugurejo . Abstract Semarang city has geographical conditions ranging that have natural potential as a tourism destination when it can be well developed.Under these conditions, this study aims to: (i) selectone of the Semarang tourism will be reviewed using the Analytical Hierarchy Process (AHP) method; (ii) describe the potential of the selected tourism by looking at the internal factors and external factors using the SWOT analysis; and (iii) formulating priority strategies to optimize the development of the selected tourism by the Multi-Attribute Utility Theory (MAUT). Data for this study were collected through observation, interviews, and questionnaires. The respondents of this study wererepresentative of the Department of Culture and Tourism of the Province of Central of Java, Department of Tourism, Culture, Youth and Sports Semarang, and a number of tourists. The resultsof this study showed that Tugurejo Beachhas a highest score compared to the others tourism, so this study choose the Tugurejo Beachas an object of the research. SWOT analysis indicated that Tugurejo Beach have 6factors of strength, 6 factors of weakness, 6 factors of opportunities, and 4 factorsof threat. The results also showed that there were 4 priority strategyfor development of Tugurejo Beach
EVALUASI KUALITAS LAYANAN PEMBELAJARAN DENGAN MENGGUNAKAN KONSEP 4 D(DISCONFIRMATION, DISSATISFACTION, DISSONANCE, DISAFFECTION) DAN PENGARUHNYA TERHADAP MOTIVASI BELAJAR (Studi Kasus Program Studi XX) prastawa, heru; susanty, aries
J@ti Undip : Jurnal Teknik Industri Volume 4, No. 3, September 2009
Publisher : Departemen Teknik Industri, Fakultas Teknik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (262.574 KB) | DOI: 10.12777/jati.4.3.205-214

Abstract

p { margin-bottom: 0.08in; } Kualitas pelayanan jasa dari suatu perguruan tinggi dapat mempengaruhi persepsi yang dimiliki oleh mahasiswanya. Disonansi atau diskonfirmasi dapat terjadi apabila pelayanan jasa yang diberikan oleh perguruan tinggi tersebut tidak sesuai dengan apa yang diharapkan oleh mahasiswanya. Perguruan tinggi akan menghadapi masalah, yaitu timbulnya sejumlah besar mahasiswa yang disafeksi, apabila perguruan tinggi tersebut memiliki terlalu banyak mahasiswa yang mengalami disonansi atau diskonfirmasi. Pada akhirnya, perguruan tinggi tersebut akan kehilangan reputasi dan pangsa pasar. Oleh karena itu, pengelola perguruan tinggi harus dapat mengelola diskonfirmasi, disatisfaksi, disonansi, dan disafeksi dengan baik. Penelitian ini bertujuan untuk membuktikan adanya pengaruh diskonfirmasi, disatisfaksi, disafeksi, dan disonansi yang dirasakan oleh mahasiswa dari program studi XX terhadap penilaian kualitas layanan yang diberikan oleh program studi tersebut. Penelitian ini juga bertujuan untuk membuktikan adanya pengaruh kualitas layanan terhadap peningkatan motivasi dari mahasiswa. Untuk membuktikan hal tersebut, penelitian ini menggunakan sampel sebanyak 220 mahasiswa yang berasal dari 4 (empat) angkatan, yaitu angkatan 2005, 2006, 2007 dan 2008. Metode analisis yang digunakan dalam penelitian ini adalah Structural Equation Modeling [SEM] dan modelnya diukur dengan Second Order Confirmatory Factor Analysis [Second Order CFA]. Hasil pengolahan data dengan menggunakan software LISREL 8.8 menunjukkan bahwa peningkatan diskonfirmasi, disatisfaksi, dan disafeksi memberikan pengaruh negatif yang signifikan terhadap penilaian kualitas layanan dan peningkatan kualitas layanan memberikan pengaruh positif yang signifikan terhadap motivasi dari mahasiswa.
ANALISIS KUALITAS PELAYANAN YANG BERPENGARUH TERHADAP KEPUASAN PELANGGAN MENGGUNAKAN METODE SERVQUAL DAN MODEL KANO (Studi Kasus: PT. PLN UPJ Semarang Selatan) Bakhtiar, Arfan; Susanty, Aries; Massay, Fildariani
J@ti Undip : Jurnal Teknik Industri Volume 5, No.2, Mei 2010
Publisher : Departemen Teknik Industri, Fakultas Teknik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (443.413 KB) | DOI: 10.12777/jati.5.2.77-84

Abstract

Tingginya angka keluhan masyarakat terhadap layanan menuntut PT. PLN (persero) untuk mengevaluasi seperti apa tingkat pelayanan yang sudah diberikan kepada masyarakat. Hal tersebut dilakukan untuk membangun citra yang baik di mata masyarakat. Penelitian ini bertujuan untuk mengetahui apakah ada kesenjangan antara layanan yang dipersepsikan oleh pihak manajemen dan harapan pelanggan (gap 1), mengetahui apakah ada kesenjangan antara persepsi dan harapan pelanggan (gap 5) dan menganalisa penyebab terjadinya kesenjangan tersebut, serta menentukan variabel-variabel yang harus diprioritaskan untuk diperbaiki melalui pengintegrasian Metode Servqual dan Model Kano. Hasil penelitian yang dilakukan dengan menggunakan Metode Servqual terhadap lima dimensi kualitas jasa yaitu Tangible, Reliability, Responsiveness, Assurance dan Emphaty untuk gap 1 diketahui bahwa masih terdapat kesenjangan, ditunjukkan dengan nilai servqual yang negatif, untuk gap 5 juga ditemukan masih ada kesenjangan, nilai gap terbesar terdapat pada dimensi Emphaty. Berdasarkan hasil pengintegrasian Metode Servqual dan Model Kano diketahui kriteria yang harus diprioritaskan terlebih dahulu adalah kriteria yang termasuk dalam kategori must-be yang memiliki nilai servqual negatif terbesar, dalam penelitian ini terdapat pada variabel R5 yaitu kondisi KWH meter (perputaran angka sesuai dengan jumlah pemakaian). Kata Kunci: PT. PLN, Kualitas pelayanan, Metode Servqual, Model Kano      High number of public complaints against the service demands has urged PT. PLN (Persero) to evaluate what level of service that has been given to community. Therefore, a well service should be build as good representatives in the eyes of society. This study is to determine whether there is a gap between services that are perceived by the management and customer expectations (Gap 1), determine if there is a gap between perception and customer expectations (gap 5) and analyze the causes of these disparities, and to determine the variables that must be prioritized for improvement through the integration method of SERVQUAL and Kano Model. Results of research conducted using the method of the five SERVQUAL dimensions of service quality are Tangible, Reliability, Responsiveness, Assurance and Empathy for gap 1 note that there are still gaps, indicated by a negative value of reliability and assurance, for the gap 5 is also found there are still gaps, the value gap contained in the largest dimension Empathy. Based on the results of the integration method known SERVQUAL and Kano Model criterion must be prioritized first is the criteria included in the category of must-be who has the biggest negative servqual value, in this study are contained in the R5 variable conditions of KWH meter (turnover number that corresponds with the amount of usage). Keywords: PT. PLN, Service Quality, Servqual Method, Kano Model
PEMILIHAN STRATEGI PEMASARAN DI KAMPOENG KOPI BANARAN MENGGUNAKAN PENDEKATAN METODE ANALYTICAL NETWORK PROCESS (ANP) DAN TECHNIQUE FOR ORDER PREFERENCE BY SIMILARITY TO AN IDEAL SOLUTION (TOPSIS) Susanty, Aries; Adiati, Woro
J@ti Undip : Jurnal Teknik Industri Volume 9, No.3, September 2014
Publisher : Departemen Teknik Industri, Fakultas Teknik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (383.9 KB) | DOI: 10.12777/jati.9.3.163-172

Abstract

Kampoeng Kopi Banaran belum dapat mencapai laba sesuai dengan target yang telah ditetapkan. Diduga hal ini terjadi karena semakin banyaknya pesaing dengan usaha sejenis, seperti Cimory, Kampoeng Rawa, Tlogo Plantation, Salib Putih, dan Umbul Sidomukti serta belum dimilikinya strategi pemasaran yang tepat oleh Kampoeng Kopi Banaran. Selama ini, Kampoeng Kopi Banaran baru memasarkan  produk-produk yang dimilikinya dengan menggunakan website, brosur,  dan promosi mulut ke mulut.  Berdasarkan hal tersebut, penelitian ini bertujuan untuk  mengidentifikasi kriteria dan subkriteria yang tepat bagi penyusunan strategi pemasaran dari Kampoeng Kopi Banaran, menentukan bobot dari setiap kriteria dan subkriteria tersebut, serta mengusulkan strategi pemasaran tertentu berdasarkan kriteria dan subkriteria tersebut. Dalam penelitian ini, terdapat delapan buah kriteria yang digunakan sebagai dasar untuk menyusun strategi pemasaran bagi Kampoeng Kopi Banaran, yaitu Managerial Capabilities (MC), Market Innovation Capabilities (MIC), Customer Linking Capabilities (CLC), Human Resource Assetes (HRA), Reputational Asset (RA), Competition (C), Economy (E), dan Social and cultural (SC). Selanjutnya kedelapan kriteria tersebut akan dijabarkan lagi menjadi sejumlah subkriteria. Metoda yang digunakan untuk menghitung bobot dari kriteria dan subkriteria adalah Analitycal Network Process (ANP); sedangkan metoda yang digunakan untuk penyusunan strategi pemasaran adalah  Technique for Others Reference by Similarity to Ideal Solution (TOPSIS ). Data untuk penelitian ini diperoleh dengan melakukan penyebaran kuesioner kepada manager dan bagian marketing Kampoeng Kopi Banaran. Hasil pengolahan data menunjukkan kriteria yang memiliki bobot tertinggi untuk penyusunan strategi pemasaran di Kampoeng Kopi Banaran adalah Managerial Capabilities (MC) (0,1897) dan sub kriteria yagn memiliki bobot tertinggi adalah subkriteria brand atau reputasi (0,1277). Selanjutnya, strategi yang terbaik untuk pemasaran Kampoeng Kopi Banaran adalah Strategi Segmentasi   Kata Kunci : strategi pemasaran; kampoeng kopi banaran; analytical network process (ANP); TOPSIS Abstract Kampoeng Kopi Banaran can’t achieve a return in accordance with the targets set. Hypothesized, this is the case because of the increasing number of competitors with similar business, such as Cimory, Kampoeng Rawa, Tlogo Plantation, Salib Putih, and Umbul Sidomukti and have not had a proper marketing strategy by Kampoeng Kopi Banaran. During this time, Kampoeng Kopi Banaran has been promote its products by using the website, brochures, and word of mouth. According to this condition, this study aimed to identify the appropriate criteria and sub-criteria for the formulation of a marketing strategy for Kampoeng Kopi Banaran, determine the weight of each criteria and sub-criteria, as well as proposing specific marketing strategies based on the criteria and sub-criteria. In this study, there are eight criteria used as a basis to develop a marketing strategy for Kampoeng Kopi Banaran, namely Managerial Capabilities (MC), Market Innovation Capabilities (MIC), Customer Linking Capabilities (CLC), Human Resource Assetes (HRA), Reputational assets (RA), Competition (C), Economy (E), and Social and cultural (SC). Meanwhile, the eight criterias will be further elaborated into a number of sub-criterias. The method is used to calculate weights of criteria and sub-criteria was Analytical Network Process (ANP) whereas the method is used for the preparation of a marketing strategy was Technique for Others Reference by Similarity to Ideal Solution (TOPSIS). Data for this study were obtain by distributing questionnaires for managers and marketing section at Kampoeng Kopi Banaran. The results of data was processing show that the criteria with the highest weight in the marketing strategy for the preparation at Kampoeng Kopi Banaran is Managerial Capabilities (MC) (0.1897) and sub-criteria with the highest weight is brand or reputation (0.1277). Meanwhile, the best strategy at Kampoeng Kopi Banaran is Segmentation Strategy Keywords: selection of marketing strategy; kampoeng kopi banran; analytical network process (ANP); TOPSIS
KORELASI ANTARA POSISI ELEMEN-ELEMEN ORGANISASI DENGAN TERWUJUDNYA KARAKTER GOOD CORPORATE GOVERNANCE Susanty, Aries; Buchara Hidajat, Ubuh
J@ti Undip : Jurnal Teknik Industri Volume 3, No.2, Tahun 2008
Publisher : Departemen Teknik Industri, Fakultas Teknik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (346.339 KB) | DOI: 10.12777/jati.3.2.118-129

Abstract

Tatakelola perusahaan yang baik dan Model 7-S berhubungan erat dengan pendekatan proses internal. Pendekatan ini menekankan suatu fungsi internal yang selaras untuk mencapai target organisasi. Untuk mencapai target organisasi, tatakelola perusahaan yang baik dan Model 7-S merupakan pendekatan paralel, yang berhubungan satu sama lain. Hubungan antara tatakelola perusahaan dan Model 7-S dapat dijelaskan melalui Model Adaptasi Pascal. Dalam model ini, setiap elemen organisasi yaitu strategi, struktur, sistem, gaya, staf, nilai yang dibagi dan juga keahlian memiliki kontinum. Kontinum ini menyebabkan setiap elemen organisasi cenderung untuk muncul pada domain yang dapat diperkirakan, sesuai dengan kondisi yang dihadapi perusahaan. Berdasarkan inipula, kontinum juga memungkinkan untuk menempatkan setiap elemen organisasi dalam domain yang sesuai dengan karakter tatakelola perusahaan. Penelitian ini menggunakan 12 hipotesis untuk menguji hubungan antara strategi, struktur, sistem, gaya, staf, nilai yang dibagi dan keahlian dengan pencapaian karakter tatakelola perusahaan yang baik. Untuk menguji hipotesis, penelitian ini menggunakan 30 perusahaan BUMN dan Non-BUMN sebagai sampel. Hasilnya, uji empiris membuktikan bahwa BUMN dan non-BUMN memerlukan elemen  organisasi berikut untuk mewujudkan karakter tatakelola perusahaan yang baik: strategi yang direncanakan, struktur elit  (struktur pimpinan berdasarkan pada fungsi), sistem wajib (sistem yang sangat ketat dalam mengikuti tatanan dan prosedur formal yang ditetapkan), pernyataan misi yang berorientasi terhadap kinerja keuangan dan non-keuangan, iklim kerja yang etis, meta kompetensi, dan kemampuan pimpinan untuk bekerja sama. Khusus untuk kepemimpinan transformasional, posisi ini hanya dibutuhkan pada BUMN. Kata kunci - Skor Corporate Governance, Model 7-S           The good corporate governance and the 7-S Model relates to the  internal process approach.  This approach emphasized a smooth, well-oiled internal function to achieve organization’s target. To achieve organization’s target,  the good corporate governance and  the 7-S Model  are the parallel approach, which have relationship one to another. The  relationship between the good corporate governance and the 7-S Model can be explained through the Pascale’s Adaptation Model. In this model, every organization’s element which  is strategy, structure, system, style, staff, shared valued, and also skills have continuum. This continuum causes every organization’s element  tends to  arise  in predictable domain, match with condition faced by company. Pursuant to this matter,  it enables also to  place every certain  organizational element  in domain that is match with thegood corporate governance character.This research  use 12 hypothesis to test the relationship between strategy, structure, system, style, staff, shared value and skills with attainment of the good corporate governance character. To test that  hypothesis, this research uses 30 company as sample which consists of BUMNs and Non-BUMNs. The result of examination empirically can prove that BUMNs and non-BUMNs  needing the following  organizational position element to realize the good corporate governance character: the planned strategy,the elitist structure (structure of top leaders which is based on function), the mandatory system (the system that very tight in following formal order and procedure which specified),  statement of  mission which is oriented  towards the financial and non-financial performance, the ethical work climate,  the metacompetencies, and also the ability of top leaders to cooperate. Special for the transformasional leadership, this position only required at BUMNs. Keywords - Skor Corporate Governance,  Model 7-S
Co-Authors Achdan, Muhammad Danny achmad rachim Ade Rukmi Sarastiti Adhitya Sulistyawan Adi Hendiawan Adi Hendiawan Adi Luhung Pekerti, Adi Luhung Adyan Adyan Afifudin, Muhammad Afina Fauziyyah Afrizal Putranto Aghus Sofwan Alfarel, Reihan Damario Alif Iqbal Rosyidi Andini, Anggita Realiza Arfan Bakhtiar Arief Chandra Putra Buana ARIEF CHANDRA PUTRA BUANA, ARIEF CHANDRA Arjula, Jus Audi Rakhmadan Bahaudin, Achmad Fawwaz Bambang Purwanggono Beta Viva Marga Kuasa Bobby Rio Indriyantho Budi Prasetyo Samadikun Budiharjo, M. Arief Cahyani, Egintha Chotimah, Rizqi Rahmawati Claudia Gita Pratiwi Conni Valinda, Conni Cynthia Yenitasari Sinuraya, Cynthia Yenitasari Diana Puspita Sari Diana Puspitasari Diana Puspitasari Diantari, Retno Aita Diena Novitasari Diery Leonardo Sipayung Dyah Ika Rinawati Dyandra, Halida Eirene Kenny Eirene Kenny C Erlangga Ardianza Wibowo Esty Anjelia Pertiwi Gea Evelyn Evelyn Fairus Zakiah Fairuz Zakiah Fanerika, Vesya Zalfa Fani Tania Fani Tania, Fani Fariyanti Novita P Fernando Fernando Fernando Fernando, Fernando Fildariani Massay Freddy Bachtiar Silaban Ganung Sugi Priambada Glory Audina Situmorang Haryo Santosa Haryo Santosa Haryo Santoso Haryono, Lilik Heri Suliantoro Heru Prastawa Hery Suliantoro Ichda Rachmawati Putri Ilham Bestari Fadhlillah Jesika Valentin Sebayang Joshi Putriasih Karlina Arfiani Kenny, Eirene Khusnayana, Wildan Kumala Ade Khantari Kumala Ade Khantari Kusno Hady Ridho Yunanto Luqman Hilmy Mohammad Lutfi Setiawan M, Nabila Aisya M. Miftah Firmansyah, M. Miftah Mahendra, Riyan Kun Manurung, Novi Laurensia Mega Aulia Silviadara Mega Aulia Silviadara, Mega Aulia Meriska Damayanti Meylani Meylani Moh. Khoiruddin Rajulaini Nafisa Aulia Fahmi Naibaho, Herdianto Marasi Najid Bangun Adisaputra Naniek Utami Handayani Nia Budi Puspitasari Nita Soviana Suharto Normaria Mustiana Sirait Novie Susanto Nurandani Hardyanti Nuroji Nuroji Nursyachbani, Pramudiastuti Paryanto Paryanto Pradita Yusi Akshinta Prima Andidya Jati Pugara, Ade Purwaningsing, Ratna Putri Indah Ramadani Qiqi Azwani Syauqi Rani Rumita Rasyid Dwi Kurniawan Ratna Purwaningsih Ricky Yunio Marshieleno Rizqi Miradipta Rizqi Miradipta Ropenti Sirait Sachrul Iswahyudi Safira, Elsa Salsabila, Felda Zahra Saputra, Mohamad Handri Senja Puspita Sari Septika Rosiana Dewi Setiawan Handjoyo, David Kurnia Shinta Dewi Paramita Sidiq, Muhammad Fajar Sigit Wahyu Baskoro Silviana Silviana Singgih Saptadi Siti Aisyah Sumardi . Susatyo Nugroho Susatyo Nugroho W.P. Susatyo Nugroho W.P. Susatyo Nugroho WP Tenny Monika Ubuh Buchara Hidajat Vera Febriani Wastuti, Nahdah Alvita Nur Wibowo, Wido Kusumo Widiatmoko, Julian Anindito Wisnu Wardhana Wiwik Budiawan Woro Adiati Yasmin Mauliddina Yast, Salsabilla Cessa Yedida Christa Pujianti Yoana Ellen Pertiwi Zainal Fanani Rosyada Zulaycha Fatmawati