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All Journal JISIP: Jurnal Ilmu Sosial dan Pendidikan Jurnal Administro : Jurnal Kajian Kebijakan dan Ilmu Admiministrasi Negara International Journal of Social Science, Education, Communication and Economics
Evi Masengi
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Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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The Influence of Education Level and Attitudes on the Quality of Public Services at the Faculty of Education, Manado State University Meyer Rumondor, Joury; Masengi, Evi; Mokat, Jetty
International Journal of Social Science, Education, Communication and Economics Vol. 2 No. 6 (2024): February
Publisher : Lafadz Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sj.v2i6.254

Abstract

The aim of this research is first to determine the effect of education level on the quality of public services at the Faculty of Education, Manado State University. Second, to determine the influence of Attitude on the Quality of Public Services at the Faculty of Education, Manado State University, and third, to determine the influence of Education Level and Attitude together on the Quality of Public Services at the Faculty of Education, Manado State University. This research uses quantitative methods and the number of samples to be studied is 38 people. The results of this research are that there is a partially significant influence of education level on the quality of public services. This means that if a person's education level is higher, the quality of public services at the Faculty of Education, Manado State University will also increase. There is a partially significant influence of work attitude on the quality of public services at the Faculty of Education, Manado State University. This means that if attitude gets better, the quality of public services at the Faculty of Education, Manado State University will also increase. There is a significant simultaneous influence of the level of education and attitudes on the quality of public services at the Faculty of Education, Manado State University, which means that if the level of education and attitudes are increased, then the quality of public services at the Faculty of Education, Manado State University will also increase.
Effectiveness of Providing Remuneration Allowances for State Civil Apparatus in Bapas Class I Manado Derek, Blandina Astrilyen; Masengi, Evi; Tumbel, Goinpeace
JISIP: Jurnal Ilmu Sosial dan Pendidikan Vol 8, No 1 (2024): JISIP (Jurnal Ilmu Sosial dan Pendidikan) (Januari)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jisip.v8i1.6475

Abstract

This study aims to determine the effectiveness of providing remuneration allowances for State Civil Apparatus at Bapas Kelas I Manado and the obstacles in implementing the policy.  The research method used was descriptive qualitative research method and sought the necessary data by means of observation, interview and document study at Bapas Kelas 1 Manado. The results of the research found that the provision of humeneration is very helpful for employees in meeting their needs. Remuneration for civil servants is an objective solution in overcoming the low income of civil servants because one of the criteria for granting it is based on work performance. There needs to be more supervision of the provision of remuneration because there are still many abuses of authority on performance reports.
Supervision of the Distribution of Non-Subsidized Industrial Solar Fuel Oil in Bitung City Waworundeng, Filly Liandri V.; Masengi, Evi; Mokat, Jetty E. H.
JISIP: Jurnal Ilmu Sosial dan Pendidikan Vol 8, No 1 (2024): JISIP (Jurnal Ilmu Sosial dan Pendidikan) (Januari)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jisip.v8i1.6486

Abstract

The purpose of this study is to describe, analyze and describe how the supervision of the distribution process of Non-Subsidized Fuel Oil - industrial diesel by channeling agents in Bitung City. The research method uses a qualitative approach. Data collection techniques with interviews, documentation studies and observation. The results showed that the supervision of the distribution of Industrial Solar Non-Subsidized Fuel Oil in Bitung City has not been implemented properly because it was found that there are business actors who have been operating and distributing Industrial Solar Non-Subsidized Fuel Oil from Bitung City to commercial areas within Bitung City and its surroundings without licensing so that the volume and quality of supply cannot be monitored and evaluated. In addition, there are business actors who take care of licensing and reporting later after an inspection by the Investigator appointed by the Downstream Oil and Gas Regulatory Agency.
Management of Personnel Administration Services at the Bolaang Mongondow Education Service Branch Office Mokoginta, Sadli Rais; Masengi, Evi; Dilapanga, Abdul Rahman
JISIP: Jurnal Ilmu Sosial dan Pendidikan Vol 8, No 1 (2024): JISIP (Jurnal Ilmu Sosial dan Pendidikan) (Januari)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jisip.v8i1.6457

Abstract

This study aims to explore, analyze and interpret the description of the Management of Personnel Administration Services at the Bolaang Mongondow Education Office Branch Office. The research method used is descriptive qualitative research method and looking for the necessary data by direct observation at the Bolaang Mongondow Education Office. Research informants are people or parties related to research who can provide information about various real conditions. The results of the research conducted were obtained The management of personnel administration services at the Bolaang Mongondow education office branch office has been running according to the established standard operating procedures. The services provided are quite good and satisfying because based on the experience of service users that the administration of the proposal is not complicated and is completed on time. In addition to distance constraints that do not really affect the service.
Pengembangan Karier Anggota Direktorat Samapta Kepolisian Daerah Sulawesi Utara Polii, Fernando R; Masengi, Evi; Mokat, Jetty; Rattu, Jan
Jurnal Administro : Jurnal Kajian Kebijakan dan ilmu Administrasi Negara Vol. 5 No. 2 (2023): Jurnal Administro: Jurnal Kajian Kebijakan dan Ilmu Administrasi Negara
Publisher : LPPM Universitas Negeri Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53682/administro.v5i2.8019

Abstract

Penelitian ini bertujuan untuk mendeskripsi, menginterpretasi dan menganalisis pengembangan karier anggota Direktorat Samapta Kepolisian Daerah Sulawesi Utara melalui pendidikan umum di perguruan tinggi. Pendekatan yang digunakan adalah kualitatif fenomenologi dengan indicator motivasi interen anggota, ketersediaan dana, sarana prasana, dan metode pelaksanaan perkuliahan perguruan tinggi. Hasil penelitian menunjukan bahwa pengembangan karier anggota kepolisian Direktorat Samapta Kepolisian Daerah Sulawesi Utara: a). anggota belum termotivasi untuk melanjutkan pendidikan umum di perguruan tinggi, b). anggota mengalami kesulitan dalam memenuhi kebutuhan biaya studi untuk melanjutkan pendidikan umum di perguruan tinggi, c). anggota mengalami kesulitan dalam menggunakan sarana dan prasarana yang tersedia bagi anggota, karena peraturan melarang penggunaan sarana prasarana untuk kepentingan pribadi, d). anggota mengalami kesulitan dalam menyesuaikan metode dan waktu pelaksanaan perkuliahan yang sama dengan mahasiswa yang belum bekerja. Dengan demikian pengembangan sumberdaya manusia anggota Kepolisian Direktorat Samapta Kepolisian Daerah Sulawesi Utara dipengaruhi factor-faktor interen anggota dan factor eksteren karena belum dilakukannya memorandum of understanding antara Kepolisian Daerah Sulawesi Utara dengan Perguruan Tinggi penyelenggarakan pendidikan.
Analisis Pelayanan Publik Secara Online Di Polda Sulut Rompas, Billy; Masengi, Evi; Wawointana, Thelma; Mewengkang, Ressy
Jurnal Administro : Jurnal Kajian Kebijakan dan ilmu Administrasi Negara Vol. 5 No. 2 (2023): Jurnal Administro: Jurnal Kajian Kebijakan dan Ilmu Administrasi Negara
Publisher : LPPM Universitas Negeri Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53682/administro.v5i2.8298

Abstract

Tujuan Penelitian ini yaitu untuk menggali informasi dan menganalisis Pelayanan Publik Penerbitan SKCK Online di Polda Sulut. Penelitian ini merupakan penelitian kualitatif dengan pendekatan deskriptif analitis agar dapat menemukan informasi yang seluas-luasnya terkait objek penelitian sehingga permasalahan utama dapat tergambar dengan jelas sekaligus dapat mengidentifikasi solusi yang tepat. Adapun fokus penelitian ini yaitu pelayanan publik secara online aplikasi SKCK di Polda Sulut dengan 4 subfokus yaitu kemudahan akses, bersifat interaktif, lebih efisien, dan kesederhanaan proses. Temuan dalam penelitian ini yaitu pelayanan publik penerbitan Surat Keterangan Catatan Kepolisian (SKCK) Online di Polda Sulut sudah berjalan namun belum dimanfaatkan secara optimal sehingga penumpukan antrian masih terjadi. Aplikasi SKCK Online mudah diakses namun sosialisasi belum optimal, aplikasi pendaftaran penerbitan SKCK Online di Polda Sulut belum bersifat interaktif dan efisien, selanjutnya proses pendaftaran melalui aplikasi tersebut sudah sederhana tetapi masih terbatas. Selanjutnya sebagai masukan bahwa Pelayanan SKCK Online di Polda Sulut harus mempertahankan kualitas pelayanan publik yang ada saat ini, dan perlu dioptimalkan berkaitan dengan 4 (empat) indikator pelayanan publik online sebagai subfokus dalam penelitian ini.
Digitalisasi Pelayanan Pembayaran Pajak Kendaraan Bermotor Melalui Aplikasi E-Samsat di Badan Pendapatan Daerah Provinsi Sulawesi Utara Onibala, Marlenda; Masengi, Evi; Mamonto, Fitri
Jurnal Administro : Jurnal Kajian Kebijakan dan ilmu Administrasi Negara Vol. 5 No. 2 (2023): Jurnal Administro: Jurnal Kajian Kebijakan dan Ilmu Administrasi Negara
Publisher : LPPM Universitas Negeri Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53682/administro.v5i2.8309

Abstract

Untuk mengetahui, memahami, menjelaskan dan menerangkan bagaimana Efektifitas Digitalisasi Pelayanan Pembayaran Pajak Kendaraan Bermotor Melalui Aplikasi E-Samsat dan faktor-faktor yang mempengaruhi Efektifitas Digitalisasi Pelayanan Pembayaran Pajak Kendaraan Bermotor Melalui Aplikasi E-Samsat di Badan Pendapatan Daerah Provinsi Sulawesi Utara. Adapun metode yang digunakan dalam penelitian ini adalah medode penelitian kualitatif. Sedangkan untuk hasil penelitian yaitu digitalisasi Pelayanan Pembayaran Pajak Kendaraan Bermotor Melalui Aplikasi E-Samsat di Badan Pendapatan Daerah Provinsi Sulawesi Utara, ternyata belum efektif. Dilihat dari indicator Sosialisasi digitalisasi aplikasi e-Samsat belum efektif dilaksanakan. Mekanisme digitalisasi aplikasi e-Samsat belum efektif, Terbukti bahwa kesadaran dan tanggung akan kewajibannya masih rendah. Hasil ini mengidikasikan bahwa pembinaan, pengarahan, pembimbingan, petunjuk teknis, pelatihan dari petugas belum banyak berhasil dan Sikap/prilaku menerapkan aplikasi e-Samsat bagi masyarakat wajib membayar Pajak Kendaraan Bermotor belum efektif. Adapun faktor penghambat pembayaran Pajak Kendaraan Bermotor dengan Digitalisasi aplikasi e-Samsat karena kurangnya sarana dan fasilitas penunjang, seperti komputer, HP khusus, listrik sering mati, gangguan jaringan internet. Kurangnya pengetahuan dan keterampilan teknis warga masyarakat yang wajib membayar pajak menggunakan media elektronik.
Co-Authors ABDUL RAHMAN DILAPANGA Derek, Blandina Astrilyen Fitri Herawati Mamonto Jan A Rattu Jetty Erna Hilda Mokat Mewengkang, Ressy Meyer Rumondor, Joury Mokoginta, Sadli Rais Onibala, Marlenda Polii, Fernando R Rompas, Billy Thelma Wawointana Tumbel, Goinpeace Handerson Waworundeng, Filly Liandri V.