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All Journal Jurnal JSIKA Jurnal Teknologi Informasi dan Ilmu Komputer Jurnal Manajemen Informatika Jurnal Teknologi dan Informasi Tematik : Jurnal Teknologi Informasi Komunikasi Jurnal Saintekom : Sains, Teknologi, Komputer dan Manajemen Jurnal Sistem Informasi Universitas Dinamika Tekmulogi: Jurnal Pengabdian Masyarakat Jurnal Ilmiah Bisnis dan Ekonomi Asia (Jibeka) Aksi Kita: Jurnal Pengabdian Kepada Masyarakat JuTISI (Jurnal Teknik Informatika dan Sistem Informasi)
Yoppy Mirza Maulana
STIKOM Surabaya
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

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ANALISIS DAN DESAIN SISTEM MONITORING DAN EVALUASI KOPERASI PADA DINAS KOPERASI KABUPATEN SIDOARJO Usman, Rizka Agustia; Setyawan, Henry Bambang; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 6 (2016)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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Cooperatives are considered the most suitable to be developed in Indonesia because of their role in building the national economic order. Currently Sidoarjo District Cooperative Office for Institutional especially tasked to monitor and oversee the development of the cooperative experience problems. The problem of cooperative is, late submission of monthly reports that resulted in the manufacture of quarterly progress reports as a co-operative evaluation is also inhibited. The delay makes data to be processed to work on a progress report becomes inaccurate. Last problems in the progress report results only in the form of tables with figures that chart the development of cooperatives in the previous month are not visible. After analysis and design of monitoring and evaluation systems of cooperative development document can be produced in the form of Software Requirement Specification (SRS) and the Software Architecture Document (SAD). The document can be used as the basis for monitoring and evaluation of software development at the Department of Cooperative cooperative Sidoarjo RegencyKeywords: Analysis and Design, Monitoring and Evaluation System, SRS and SAD documents.
Design And Implementation Of Customer Satisfaction Analysis In Pdam Surya Sembada Surabaya Nugroho, Oktavianus Eko Pambudi Adi; Sulistiowati, Sulistiowati; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 8 (2016)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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Regional Water Company (PDAM) Surabaya is an engaged  instantion in the field of public service. One of the company's mission is to provide superior service to its customers. Thus the analysis of customer satisfaction becomes important to know whether a given service in accordance with the wishes of the customer. There is the problem based on the analysis of customer satisfaction. It is how to analyze customer satisfaction and generate a report that will be used as a repair and improvement of customer service quality. Analysis of customer satisfaction application is the solution to these problems, where the application can perform in the process of surveying, data analysis, and reporting of analytical results. Customers can fill a questionnaire online, after that the data collected will be analyzed by using a characteristics calculation system, satisfaction index, and the importance of performance analysis. the analysis results will be a reported  and will be used by  the management of PDAM Surabaya  as an evaluation of service quality.
Rancang Bangun Sistem Informasi Monitoring dan Evaluasi Universal Child Immunization Berbasis Web Pada Dinas Kesehatan Surabaya Ali, Badar Yasifun; Sulistiowati, Sulistiowati; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 9 (2016)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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Dinas Kesehatan (Dinkes) in Surabaya is a Surabaya city government agencies responsible for public health Surabaya. Surabaya city Health Department has a section which has the task of disaster outbreak that improve family health and prevent and overcome disease. And One of them is with their immunizations to determine immunization coverage or Univesal Child Immunization (UCI) in Dinkes Surabaya. UCI is a condition of achieving complete basic immunization of all infants under one year of age.In carrying out the complete basic immunization program (UCI), the health department of Surabaya city experienced difficulties in implementing the monitoring and evaluation due to the form of presentation that is currently not on time so as to determine the change takes a long time.Based on the above problems, Dinkes Surabaya need information systems that can perform monitoring and evaluation in a timely manner.Based on the results of testing and evaluation, it is known that the information system is made to conduct monitoring and evaluation in a timely manner, so that the Dinkes Surabaya City can immediately take action if it finds that health centers are still in the minimum limit indicator.
Perencanaan Information Technology Problem Management Berdasarkan ITIL V3 di Unit IS SSM Pada PT TELKOM Perdana, Rhesa; Sudarmaningtyas, Pantjawati; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 4, No 1 (2015)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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Abstract: Telkom IS SSM (Service Support Management Information System) is a unit of PT Telekomunkasi Indonesian supporters for performing maintenance of telecommunication equipment infrastructure. IS SSM units do not have a standards regarding problem management process, making it less valid in determining the identification of a problem. Managers will cancel if the problem solver does not have a solution. As a result, the problem can not be resolved immediately disrupt the operations of the company. Due to the lack of specific parties to accept and perform filtering problem, the process of identifying the problem has not gone well. The solution of the above constraints make the Standard Operational Procedure (SOP) problem management process by following the ITIL V3 framework. Made through the four phases, the first to conduct stakeholder interviews to determine the processes that occur and the policy implemented. Second make the mapping process management problems. Third create a document that will generate SOPs, Work Instructions (IK), Records Work (RK), and the fourth stage of the planning document checks evaluate IT problem management with stakeholders in the IS unit SSM. The results of a study of IT problem management planning document it produces 12 Standard Operational Procedure (SOP), Work Instructions 22 (IK), and 61 Recording Work (RK), as well as recommendations to the IS SSM unit to form service desk and implement a written policy Keywords: IT Planning, Problem Management, Standart Operation Procedure (SOP)
Rancang Bangun Aplikasi Penilaian Kinerja Karyawan Berdasarkan Kompetensi Pada PT. Tunggal Djaja Indah Dewantara, Billy; Sulistiowati, Sulistiowati; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 3 (2016)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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PT Tunggal Djaja Indah estabilished in 1963. PT Tunggal Djaja Indah (PT.TDI) the paint factory is a leading paint manufacturer in Indonesia with many experiences in the field of industrial paints. ISO 9001 which has obtained is a proof of seriousness company. Human resource is one of the source of competitive advantage and the key element that are important to achieve a success in competing to achieve the goal. An individual employee performance improvement will encourage the overall human resource that can increase the productivity. Performance assessment is a right answer to the description above. Based on observations and interviews, the company discovered a problem in the process of assessment items were assessed to be in general and not detailed, although the company has structured competency standarts, and the frequent occurrence of errors in the records and the calculation of the assessment data is still done manually as well as the length of time  required for run multiple processes in performance assessment. To overcome these problem it will be made an application solution Employee Performance Assessment Based on Competence for PT.TDI. This Application can shorten the process and the time it takes from 26 days to 9 days in the employee performance assessment phase by way of doing automation with competency data recording (1 day), valuation (6 days), valuation analysis (4 days), assessment approval (1 day), reporting the result of the performance assessment (1day).
Design and Build Training Need Analysis Application Parahita Diagnostic Center Laboratory Surabaya Effendi, Pradita Maulidya; Supriyanto, Antok; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 11 (2016)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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Parahita Diagnostic Center (PDC) provides the aim of improving the quality of service becomes faster, more convenient, and accurate on the basis of human resources (HR) is competent. Sumber Daya Insani (SDI) & Umum is part assigned to training for all employees PDC. Based on identification and analysis of problems, SDI & Umum has a problem in the process of determining the training needs for assessment competence test has not shown effective results. Impact, time to analyze customer samples will be long and causing delays lab results. This resulted in the PDC service quality to decrease. To overcome these problems, then made application solutions competency-based training needs analysis. This application can analyze the value of the results of competency tests to generate the amount of tolerance gap on the type and level of competence. Analysis of the gap tolerance can be seen priority training needs for each employee. Based on the results of the implementation and evaluation of systems, applications have suitability between the results of calculations using the application with using manual calculations. The application obtained the information gap that training needs are categorized by level knowledge, skill, and attitude.
Perencanaan Strategis Sistem dan Teknologi Informasi pada PT Arion Indonesia dengan Tahapan Anita Cassidy Iman, Much. Okky Nur; Nurcahyawati, Vivine; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 7, No 3 (2018)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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PT ARION INDONESIA is a company engaged in the production as well as distributor of language laboratories, multimedia computer laboratory, as well as some educational equipment and software. Information systems and technology at PT ARION INDONESIA requires a system strategy planning and information technology in accordance with the company's business strategy. The purpose of this thesis is to make the planning of system strategy and information technology in harmony with business strategy. Analytical Process with Anita Cassidy stage is divided into 4 stages (visioning stage, analysis stage, direction stage, recommendation stage).Anita Cassidy's analysis of the visioning stage to identify the mission, vision, goals, objectives, and business processes, used in formulating the company strategy so that the output of the map strategy. stage analysis to get an objective view related to current corporate STI conditions as well as aligning business strategy with STI strategy so that the output strategy. After that, the direction stage to review the company's business objectives, and determine the direction of STI in order to help companies to achieve business objectives so that the output of STI that matches business goals and can be measured. stage recommendation to make STI project roadmap which contains about STI implementation, time of work, and cost summary so that output roadmap.The result of strategic planning of information system and PT Arion Indonesia With Anita Casidy stage that is: Produce 18 STI strategies that customize 19 business business strategies and adapt the company's business goals. Produce 35 applications that answer 17 company business goals, adjust critical success factors every business target, have targets and can measure and answer business processes of value chain. 35 applications have been clustered based on strategic application, high potential, operational key, support and risk identification, STI cost so as to make it easier to determine application priority to make STI project roadmap and STI investment feasibility. STI strategies and apps customize the organization. STI strategies and applications adjust human resources. STI strategies and applications adjust infrastructure. Strategy STI and external competitive adjusting applications.
Perencanaan Strategis Sistem dan Teknologi Informasi pada PT Jasamarga Surabaya-Mojokerto dengan Pendekatan Anita Cassidy Perdani, Novita; Nurcahyawati, Vivine; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 7, No 3 (2018)
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PT Jasamarga Surabaya-Mojokerto is a toll road entreprise with the main task to build, operate, and maintain Surabaya-Mojokerto toll roads. The Surabaya-Mojokerto toll road passes through 4 regencies (Sidoarjo, Gresik, Surabaya, and Mojokerto) and passes 37 villages with 306.20 hectare of land. PT Jasamarga Surabaya-Mojokerto experience some obstacles in the application of information technology systems. Investments in information technology systems that have been run not support the bussines goals oh the company. Another obstacle is the absence of clustering and priority scale of technology system development. To handle these obstacles, it is necessary to make strategic planning of information system with Anita Cassidy approach for PT Jasamarga Surabaya-Mojokerto. Strategic planning of information system can help companies to implement information technology system that align with business strategy and corporate goals, also can help clustering and determine the direction of development of information technology system.
Manufacture of Incident Management Procedures for Handling Complaints on PPTI based Framework ITIL V-3 Rizkillah, Taskhiyatul Nufus; Sutomo, Erwin; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 10 (2016)
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Complaints handling services in a part of Penerapan dan Pengembangan Teknologi Informasi (PPTI) having a process handling incident performed only according the estimated, knowledge, and experience developers network or application. Recording the activities carried out when handle incident also only done by the staff who handle, so there was not history of the incident on the part PPTI. For that need to create procedure incident management that integrated with refer to Framework Information Technology Infrastructure Library (ITIL) V-3. ITIL V-3 is a series of concepts and techniques infrastructure management, development, and information technology operations (TI) which focused on operational service and can give recommendation for the company about how to handle the incident and exactly used as benchmark for arrange the work structured to provide services company. The creation of this procedure incident management will produce standards consist of standars, procedures, and forms used incident management in Service Operation – ITIL V-3. The results of these research is produces 9 standars, 14 procedures, and 17 forms.
Design of Information System Monitoring and Evaluation of Primary Health Care Based On Mother Spm Pratama, Ardhiyan; Sulistiowati, Sulitiowati; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 10 (2016)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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Dinas Kesehatan in Surabaya is a Surabaya city government agencies responsible for public health Surabaya.To achieve the goal of basic health, Dinas Kesehatan Surabaya using the Minimum Service Standards that have been made by the Minister of Health of the Republic of Indonesia. Use of Minimum Service Standards (SPM) in the Primary Health Care is used as a benchmark in achieving the health needs of the Indonesian people, especially maternal health. The solution to the above problems is to make the Design of Information Systems Monitoring and Evaluation of Primary Health Care Based On Mother's SPM is designed to help the coordinator Maternal and Child Health (Kia) and Head of the Section of Health in terms of monitoring and evaluation. So as to achieve minimum service standards in each health center.Keywords: Minimum Service Standards (SPM), Monitoring and Evaluation.
Co-Authors Akbar, Ananda Azizul Alfarisyi, Moch. Ali, Badar Yasifun Antok Supriyanto Ayouvi Poerna Wardhanie Ayuningtyas Ayuningtyas Ayuningtyas Bahesa, Belly Purna Bambang Hariadi Daniel Wijaya Gunawan Dewantara, Billy Dharmayanti, Ni Luh Septiana Dharmayanti, Ni Luh Septiana Didiet Anindita Arnandy Effendi, Pradita Maulidya Erwin Sutomo Fatkurrotin, Shofia Firmansyah, Ayif Firmansyah, Ayif gunawan, Nanda lutfian gunawan, Nanda lutfian Haryanto Tanuwijaya Henry Bambang Setyawan Hermawan, Andry Hermawan, Andry Huda, Maghvirul Huda, Maghvirul Ifani, Ika Sustianing Ifani, Ika Sustianing Iman, Much. Okky Nur Jeff Edwin Sulaiman M. J. Dewiyani Sunarto Mirza, Kamanda Satio Moch. Alfarisyi Mohammad Al Hafidz Muhammad Agus Muljanto Nirmala, Ariesta Fuji novalita, caroline patricia Nugroho, Oktavianus Eko Pambudi Adi Nugroho, Oktavianus Eko Pambudi Adi Nurdianto, Agus Nurdianto, Agus Nurdiwiyandra, Sidiq Arbingta Pamungkas, Andreas Catur Pamungkas, Andreas Catur Pantjawati Sudarmaningtyas Perdana, Rhesa Perdani, Novita Perdani, Novita Prabowo, Ony Pradita Maulidya Effendi Pramadita, Ventya Devi Pramadita, Ventya Devi Pratama, Ardhiyan Rachman, Bobby Rahmat Iwan Setiawan Rizkillah, Taskhiyatul Nufus Robert Elisa Christian Chandra Rozak, Salamun Rozak, Salamun Salam, Achmad Febriyan Santi, Lintang Sekar Santi, Lintang Sekar Saputro, Reza Oktorio Saputro, Reza Oktorio Setiawan, Decka Alifando Setiawan, Decka Alifando Suganda, Rizal Pratama Sulis Janu Hartati Sulis Sulistiowati Sulistiowati Sulistiowati Sulistiowati, Sulitiowati Supriyanto, Supriyanto Supriyanto, Supriyanto Tan Amelia Tegar Heru Susilo Teguh Wijaya Triwendra, Risa Rahmadya Tutut Wurijanto Usman, Rizka Agustia Usman, Rizka Agustia Valentinus Roby Hananto Vivine Nurcahyawati Wachid Hasyim, Wachid Wahyu Setiawan Wicaksono, Bayu Wikan Widiyanto, Adhi Wulandari, Sri Hariani Eko