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All Journal Jurnal JSIKA Jurnal Teknologi Informasi dan Ilmu Komputer Jurnal Manajemen Informatika Jurnal Teknologi dan Informasi Tematik : Jurnal Teknologi Informasi Komunikasi Jurnal Saintekom : Sains, Teknologi, Komputer dan Manajemen Jurnal Sistem Informasi Universitas Dinamika Tekmulogi: Jurnal Pengabdian Masyarakat Jurnal Ilmiah Bisnis dan Ekonomi Asia (Jibeka) JuTISI (Jurnal Teknik Informatika dan Sistem Informasi)
Yoppy Mirza Maulana
STIKOM Surabaya
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Social Sciences Other

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Strategic Planning of IS/IT With Ward and Peppard Approach Setiawan, Decka Alifando; Eko Wulandari, Sri Hariani; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 7, No 6 (2018)
Publisher : Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA)

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Abstract

PT. Bumi Samudera Jaya is one of many shipbuilding sub-contractor in Indonesia. To achieve the competitive advantage for bringing the best service for its client, the company needs a solution to formulate the IS/IT strategic plan. There are implications if the company don’t implement the IS/IT strategic planning such as IS/IT investation, information distribution, IS/IT human resource development, monitoring function and no IS/IT prioritization in the company. To overcome those problems, company needs to implement the strategic planning to plan the IS/IT implementation with Ward & Peppard approach and formulate the business IS strategy, IT strategy, IS/IT management strategy, application portofolio and application portfolio roadmap. The results of this research are 28 IS/IT solutions. IT strategy with output such as network architecture, hardware & software, platform and database. IS/IT management strategy with IS/IT human resource structure. Application portfolio with 7 solutions in strategic quadrant, 9 solutions in key operational quadrant, 10 solutions in support quadrant and 2 solutions in high potential quadrant. Application portfolio roadmap with 5 batch of category based on value chain stream which plotted in term of 5 years of implementation from last year of 2018 until year 2023, the detail of IS/IT funding and urgency assessment based on risk calculation for every IS/IT solution.
Rancang Bangun Aplikasi Analisis Pengaruh Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada UPT. PPPK Dinas Pendidikan Jawa Timur Ifani, Ika Sustianing; Sulistiowati, Sulistiowati; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 4, No 2 (2015)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

In East Java, the unit technical of operational and the development of vocational education (UPT.PPPK) have work such as train, development of vocational education, administration and community service. The quality implementation of vocational education does vocational training for students, teachers and community education. During improvement of training, UPT.PPPK do the procedure of measurement of customer satisfaction. It is useful for process analysis of customer satisfaction but there are some problems that are filling up the questionnaire of customer satisfaction manually, one of the content of questionnaire of customer satisfaction is static of questionnaire variable so that it does not produce a complex variable services, the process and analysis of questionnaire manually which use Microsoft Excel so that there are delay of making the report and follow-up the process of improvement services. Based on that problem, it requires an application for analysis the measurement of customer satisfaction. The application would uses a method measurement service quality and multiple linear regressions. By using the application, it reduces the risk of analyzing the data of measurement of customer satisfaction and achieves customer satisfaction
RANCANG BANGUN APLIKASI MANAJEMEN SURAT BERBASIS WEB PADA DINAS PERHUBUNGAN KOTA SURABAYA gunawan, Nanda lutfian; Supriyanto, Antok; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 7 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

Abstract: Department of Transportation is implementing elements of regional autonomy, which hold the majority of regional government affairs, the field of Communications., The Department of Transportation to apply timeliness in doing recording, reporting Letters, Department of Transportation often have inaccuracies in the distribution of letter, it made the performance becomes late addition to distribution, There are difficulties experienced by secretary part, these difficulties such as the mail storage (archiving). During the archiving process is done well. However, for the maintenance of the archives of the letter can be accomplished and is still experiencing some difficulties, difficulty finding process letter, affect the shrinkage process should be done by letter secretary section.Through the analysis, to overcome the experiences to which there is by utilizing information technology based on the concept of mail management to support the process receiving, data collection, distribution, archiving, anddeliveryofletters.Based on the results of testing and evaluation, it is known that the web-based management application letter can provide ease of Acceptance of incoming mail from internal and external, to record, archive and distribute up to send mail out.
PERENCANAAN STRATEGIS SISTEM DAN TEKNOLOGI INFORMASI PADA PT ELODA MITRA Dharmayanti, Ni Luh Septiana; Sudarmaningtyas, Pantjawati; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 6, No 4 (2017)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

The main activities of PT.Eloda Mitra have used application in daily activities, but those applications are still based on each division. This will cause the business processes become uncontrollable and data in each division is not integrated. A way to solve the problem in PT. Eloda Mitra is with strategic planning with Anita Casidy method, where in the planning started from upstream to downstream of the company. Anita casidy method having 4 (four) stage that are visioning, analysis, direction, recommendation. The result of that method is IS strategy, IT strategy dan IT management. Results of this research are as follows, IS Strategy that are repairing vendor ordering system by using STI, making customer complain centre, making STI data security system, making changes SDM system which the recruitment of new staff to making standard operating procedure, and updating the website. The result of thi method also obtain IT strategy that are apply a system of management equipment repair for improve network management, increased clustering activity and SANs, Review the design and the use of data center to ensure discharging that can save, using PDA in business process. IT management for supporting IS and IT strategy is composing management human resources for all planning and conduct training human resources
Rancang Bangun Aplikasi Training Needs Analysis Berdasarkan Kompetensi Pada PT. Tunggal Djaja Indah Huda, Maghvirul; Sulistiowati, Sulistiowati; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 2 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

PT. Tunggal Djaja Indah (PT. TDI) is a leading paint manufacturer in Indonesia. ISO 9001 which has obtained by PT. TDI  is a proof of the seriousness of the company. Current training process in PT. TDI is using a form that called a skill map. The assessment of training needs using skill map is force the head of department to fill the competency by themselves. It makes the result of the training needs is not align to meet company’s standard.To solve this problem, we need a solution that can identify training needs that are categorized by knowledge, skill, and attitude based on companys’ standard. The way to solve it is make a training needs analysis (TNA) application based on competency.Based on the results of the training needs analysis application, the application can help stakeholders to identify training needs based on the competencies that are categorized by the level of knowledge, skill, and attitude. so it can help to reduce the gap between the competence of employees with competencies expected by the company.
Design And Implementation Of Customer Satisfaction Analysis In Pdam Surya Sembada Surabaya Nugroho, Oktavianus Eko Pambudi Adi; Sulistiowati, Sulistiowati; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 8 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

Regional Water Company (PDAM) Surabaya is an engaged  instantion in the field of public service. One of the company's mission is to provide superior service to its customers. Thus the analysis of customer satisfaction becomes important to know whether a given service in accordance with the wishes of the customer. There is the problem based on the analysis of customer satisfaction. It is how to analyze customer satisfaction and generate a report that will be used as a repair and improvement of customer service quality. Analysis of customer satisfaction application is the solution to these problems, where the application can perform in the process of surveying, data analysis, and reporting of analytical results. Customers can fill a questionnaire online, after that the data collected will be analyzed by using a characteristics calculation system, satisfaction index, and the importance of performance analysis. the analysis results will be a reported  and will be used by  the management of PDAM Surabaya  as an evaluation of service quality.
RANCANG BANGUN APLIKASI MANAJEMEN SURAT BERBASIS WEB PADA PD. PASAR SURYA Setiawan, Rahmat Iwan; Wurijanto, Tutut; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 3, No 1 (2014)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

The company's market Area (PDPS) is a company engaged in community service in place of fulfillment order, the means, and the infrastructure of traditional market in the city of Surabaya and the duties and responsibilities of a sub section of the administrative regulations based on SOP/TTU/01. Based on the four functions of SOP/TTU/01, in it there are processes that are currently experiencing difficulty in running it. This is due to the absence of the system (applications) that can help the performance of administrative sub division officer. The difficulty lies in the process of storage (tape/record keeping and archiving), search, retraction, distribution and provision of the code number. As for the duties and responsibilities of a sub section of the administrative regulations based on SOP/TTU/01. Based on the four functions of SOP/TTU/01, in it there are processes that are currently experiencing difficulty in running it. This is due to the absence of the system (applications) that can help the performance of administrative sub division officer. The difficulty lies in the process of storage (tape/record keeping and archiving), search, retraction, distribution and provision of the code number.
Rancang Bangun Aplikasi Penilaian Kinerja Pegawai Berdasarkan Kompetensi Dengan Metode 360 Degree Pada PDAM Surabaya Hermawan, Andry; Sunarto, Dewiyani; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 1 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

Abstract: PDAM Surabaya is a company engaged in the field of public service. The company has a Kelola SDM, one of the tasks is to manage human resources and organizational development, especially the development of the organization, which will be carried out by a performance assessment to determine the level of productivity of an employee each year. In order to assess the performance of employees, Organization and Human Resources Development Section felt that such valuation is way less optimal and objective because of the persistence of assessor subjectivity in assessing employee performance. The current performance of appraisal process there is a problem of how to assess employee performance in accordance with objective reality. To assess the performance objectively, PDAM Surabaya need a performance appraisal system that can reduce the number of assessor subjectivity by using 360 Degree and using the competency reference as a guideline for the assessment. Application of performance assessment on PDAM Surabaya employees that have been made will be expected to reduce the subjectivity of the assessor in assessing the employee performance. The report can be taken into consideration and as an input for organizational and human resource development manager in reward for employees which have excellent performance.
Perencanaan Information Technology Service Continuity Management Berdasarkan ITIL V-3 Pada PT Telkom Msc Area V Jawa Timur Setiawan, Wahyu; Sulistiowati, Sulistiowati; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 3, No 1 (2014)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

Rancang Bangun Aplikasi Analisis Pengaruh KualitasPelayanan terhadap Kepuasan Pasien Rawat Inap pada GRIU Graha Amerta Surabaya Santi, Lintang Sekar; Sulistiowati, Sulistiowati; Maulana, Yoppy Mirza
Jurnal Sistem Informasi dan Komputerisasi Akuntansi (JSIKA) Vol 5, No 3 (2016)
Publisher : Jurnal Sistem Informasi Universitas Dinamika (JSIKA)

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Abstract

The need for health every year have increased, it make hospitals have a competition to improved their services. As same asGRIU Graha Amerta Surabaya, as governments hospitals, it’s trying to gave the best service to compete with others. So that the patient satisfaction becomes main focus. To improve patient satisfaction on the service quality, the measurement of quality of services needs to be done. To measuring the service quality purposed to get information about the influence of service quality factors. The information will be used to descission support management. To support the purpose of GRIU Graha Amerta Surabaya, proposed an application to analysis influence of the service quality on inpatients satisfaction. It will be applied multi linier regression method to calculate and produce information the factors that influence and not influence on the inpatients satisfactions.
Co-Authors Akbar, Ananda Azizul Alfarisyi, Moch. Ali, Badar Yasifun Antok Supriyanto Ayouvi Poerna Wardhanie Ayuningtyas Ayuningtyas Ayuningtyas Bahesa, Belly Purna Bambang Hariadi Daniel Wijaya Gunawan Dewantara, Billy Dharmayanti, Ni Luh Septiana Dharmayanti, Ni Luh Septiana Didiet Anindita Arnandy Effendi, Pradita Maulidya Erwin Sutomo Fatkurrotin, Shofia Firmansyah, Ayif Firmansyah, Ayif gunawan, Nanda lutfian gunawan, Nanda lutfian Haryanto Tanuwijaya Henry Bambang Setyawan Hermawan, Andry Hermawan, Andry Huda, Maghvirul Huda, Maghvirul Ifani, Ika Sustianing Ifani, Ika Sustianing Iman, Much. Okky Nur Jeff Edwin Sulaiman M. J. Dewiyani Sunarto Mirza, Kamanda Satio Moch. Alfarisyi Mohammad Al Hafidz Muhammad Agus Muljanto Nirmala, Ariesta Fuji novalita, caroline patricia Nugroho, Oktavianus Eko Pambudi Adi Nugroho, Oktavianus Eko Pambudi Adi Nurdianto, Agus Nurdianto, Agus Nurdiwiyandra, Sidiq Arbingta Pamungkas, Andreas Catur Pamungkas, Andreas Catur Pantjawati Sudarmaningtyas Perdana, Rhesa Perdani, Novita Perdani, Novita Prabowo, Ony Pradita Maulidya Effendi Pramadita, Ventya Devi Pramadita, Ventya Devi Pratama, Ardhiyan Rachman, Bobby Rahmat Iwan Setiawan Rizkillah, Taskhiyatul Nufus Robert Elisa Christian Chandra Rozak, Salamun Rozak, Salamun Salam, Achmad Febriyan Santi, Lintang Sekar Santi, Lintang Sekar Saputro, Reza Oktorio Saputro, Reza Oktorio Setiawan, Decka Alifando Setiawan, Decka Alifando Suganda, Rizal Pratama Sulis Janu Hartati Sulis Sulistiowati Sulistiowati Sulistiowati Sulistiowati, Sulitiowati Supriyanto, Supriyanto Supriyanto, Supriyanto Tan Amelia Tegar Heru Susilo Teguh Wijaya Triwendra, Risa Rahmadya Tutut Wurijanto Usman, Rizka Agustia Usman, Rizka Agustia Valentinus Roby Hananto Vivine Nurcahyawati Wachid Hasyim, Wachid Wahyu Setiawan Wicaksono, Bayu Wikan Widiyanto, Adhi Wulandari, Sri Hariani Eko