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All Journal Jurnal Online Mahasiswa (JOM) Bidang Pertanian Jurnal Serunai Bimbingan dan Konseling Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Yulia Citra
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Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Other

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Konsentrasi Perekat Pati Sagu Terhadap Karakteristik Briket Bioarangdari Limbah KulitBuah Durian Yulia Citra; Farida Hanum Hamzah; Yelmira Zalfiatri
Jurnal Online Mahasiswa (JOM) Bidang Pertanian Vol 5 (2018): Edisi 2 Juli s/d Desember 2018
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Pertanian

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Increasing need of energy and decreasing of fuel supply requires human to discover alternative energy resources. Consequently, there should be a research to discover a new renewable energy source such as durian fruit leather. Durian is biomass that has great potential for bio-briquet. This research aims to discover the precise adhesive consentration rate in sago’s starch , which are 3%, 5%, and 7%. Based on analytical result of durian leather charcoal briquet research, the best quality briquet is the P1 consentration which composed rate are 3%, has 4.04% water content, 19.14% ashes content, 5.502 cal/g heat value, and 0.0017 g/sekoncombustion rate. Keywords: briquet, durian fruit leather, sago starch.
KECANDUAN INTERNET TERHADAP KETERAMPILAN SOSIAL DI ERA GENERASI MILENIAL Sari Wardani Simarmata; Yulia Citra
Jurnal Serunai Bimbingan dan Konseling Vol 9, No 1 (2020): JURNAL SERUNAI BIMBINGAN DAN KONSELING
Publisher : STKIP Budidaya Binjai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37755/jsbk.v9i1.281

Abstract

Penggunaan internet secara berlebihan memiliki dampak negatif dalam keterampilan sosial, komunikasi dan akademik. Secara tidak langsung internet dapat menjadi sarana bagi individu yang memiliki keterampilan sosial yang rendah akan memilih interaksi secara online daripada interaksi secara langsung. Penelitian ini bertujuan untuk mengetahui pengaruh kecanduan internet terhadap keterampilan sosial generasi milenial siswa kelas X SMK Putra Jaya Stabat Tahun Pelajaran 2019/2020. Jenis penelitian yang digunakan dalam penelitian ini adalah penelitian Kuantitatif deskriptif. Populasi dalam penelitian ini sebanyak 39 siswa dengan sampel sebanyak 39 orang siswa. Analisis data dengan menggunakan analisis regresi sederhana, dengan data normal dan homogen. Setelah dianalisis diperoleh hasil rhitung 0,239 <rtabel 0,308 maka dalam hal ini Ho diterima dan Ha ditolak berdasarkan hal tersebut dapat disimpulan bahwa tidak ada pengaruh kecanduan internet terhadap keterampilan sosial generasi milenial siswa kelas X SMK Putra Jaya Stabat Tahun Pelajaran 2019/2020.
Pengaruh Customer Experience, Service Quality, dan Perceived Value Terhadap Customer Loyalty Dimediasi Oleh Customer Satisfaction Yulia Citra; Ketut Sunaryanto
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 1 (2026): Januari: Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i1.5863

Abstract

Digital transformation through e-commerce has changed consumer preferences in purchasing beauty and cosmetic products online. However, the existence of offline stores remains relevant because it can provide an irreplaceable virtual shopping experience. This study aims to analyze the influence of Customer Experience, Service Quality, and Perceived Value on Customer Loyalty with Customer Satisfaction as a mediating variable. The approach used is a quantitative approach with the SEM-PLS data analysis method. The study population was customers of offline beauty and cosmetic stores in malls in the Greater Jakarta area. Data were obtained through distributing questionnaires via google forms and 115 respondents were analyzed using SEM-PLS. The results show that Customer Experience, Service Quality, and Perceived Value have a positive effect on Customer Satisfaction. In addition, Customer Satisfaction is proven to mediate the relationship between Customer Experience and Customer Loyalty. These findings provide a strategic contribution for beauty and cosmetic industry players, especially offline stores, that improving customer experience, service quality, and perceived value can shape customer loyalty. This study emphasizes the importance of optimizing the shopping experience as a competitive advantage in the digital era.
Co-Authors Hamzah, Farida Hanum Ketut Sunaryanto Sari Wardani Simarmata Yelmira Zalfiatri