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All Journal Jurnal Promkes: The Indonesian Journal of Health Promotion and Health Education Jurnal Riset Akuntansi Dan Bisnis Airlangga JURNAL KESEHATAN LINGKUNGAN: Jurnal dan Aplikasi Teknik Kesehatan Lingkungan Darmabakti Cendekia: Journal of Community Service and Engagements Journal of Public Health Research and Community Health Development (JPH RECODE) Media Gizi Kesmas Jurnal Kesehatan Tambusai Journal of Community Mental Health and Public Policy JRABA Jurnal Sains dan Teknologi Journal of Community Empowerment and Innovation Hang Tuah Medical Journal BERBAKTI: Jurnal Pengabdian Kepada Masyarakat Preventif : Jurnal Kesehatan Masyarakat
Syifaul Lailiyah, Syifaul
Departemen Administrasi Dan Kebijakan Kesehatan, Fakultas Kesehatan Masyarakat, Universitas Airlangga, Surabaya, Indonesia
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Journal : Hang Tuah Medical Journal

 1 
Analisis Hubungan Kepuasan Waktu Pelayanan pada Pasien Rawat Jalan di Rumah Sakit: Tinjauan Literatur Sistematik MIDORY AUTAKE; SYIFAUL LAILIYAH
Hang Tuah Medical Journal Vol 21 No 2 (2024): Hang Tuah Medical Journal
Publisher : Universitas Hang Tuah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/htmj.v21i2.485

Abstract

Latar belakang : Masalah umum yang sering terjadi dalam pelayanan kesehatan di Rumah Sakit adalah lamayan waktu tunggu dalam alur pelayanan, yang berpotensi menimbulkan rasa ketidakpuasan menunggu dengan waktu yang lama dari prosedur yang ditetapkan. Tujuan : penelitian ini bertujuan untuk menganalisis waktu tunggu pasien rawat jalan dan tingkat kepuasan pasien terhadap pelyanan rawat jalan di Rumah Sakit. Metode : Peneliti menggunakan metode tinjauan literatur sistematis (Systematic literature review) dengan memanfaatkan kerangka kerja PRISMA (Preferred Reporting Items for Systematic Review and Meta-Analyses). Pencarian artikel ilmiah dilakukan melalui google scholar. Hasil akhir ditemukan sebanyak 16 artikel ilmiah. Hasil : Berdasrkan tinjauan literatur dan analisis waktu tunggu pasien rawat jalan di rumah sakit, dapat disimpulkan bahwa waktu tungggu berhubungan dengan tingkat kepuasan pasien yang cenderung rendah. Waktu tunggu pelayanan dianggap lama dan tidak memenuhi Standar Pelayanan Minimal (SPM)
Literature Review: Analysis Of Incompleteness of Filling in Medical Records Data in Hospitals KHOTIMAH, SITI NUR; LAILIYAH, SYIFAUL
Hang Tuah Medical Journal Vol 21 No 2 (2024): Hang Tuah Medical Journal
Publisher : Universitas Hang Tuah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30649/htmj.v21i2.492

Abstract

Background: Analysis of incomplete filling of medical record information is needed to identify incomplete filling of patient cards in hospitals. Health information can be considered complete if the physician has filled in complete patient information within 1 x 24 hours after providing inpatient or outpatient services. Purposes: This study aims to determine incompleteness in filling hospital medical records and determine the factors that influence incomplete patient information in hospitals. Methods: Literature review with a comprehensive strategy via the internet using PRISMA. Literature was searched via Google Scholar with a publication year range of 2018-2023. Results: Several hospitals in Indonesia still have incomplete patient records. The incompleteness of hospital medical records in the study was shown in percentages of 59.48%, 17.40%, 42.4%, 7.66% and 15.7%. Factors of incomplete medical records in terms of 5M (Man, Machine, Method, Material, Money) Conclusions: Incompleteness of medical records is caused by a lack of knowledge, motivation and awareness of medical record managers. Discussion forums are not held in the form of meetings to discuss evaluation and follow-up as well as sanctions for officials who do not provide complete patient information. Lack of social skills when filling out medical records, unsystematic arrangement of medical record forms, and limited availability of funds.
Co-Authors Abdul Fattah Farid Afan Alfayad Ammarzuq, Faiza Nabila Anjali Putri Agustin Arifah Nurul Basyiroh David Nur Taufiq Denny Ardyanto Diana Laili Putri Diansanto Prayoga Ditia, Viona Lathifa Fatah, Mohammad Zainal Hanifatul Mukaromah Hasanah, Rima Uswatun I Gusti Bagus Wiksuana Imelida, Ica Indah Ayu Afsari Indana Zulva, Dewi Islami, Nadia ‘Izzil Izza, Ania Al Jayanti Dian Eka Sari, Jayanti Dian Jessika Pramudya Wardani KHARISMA, VINE YOHENDAMELA Khotimah, Siti Nur M. Farid Dimjati Lusno M. Rifqo H. Farid Mabub Junaidi Mahardika, Agustinus David MIDORY AUTAKE Muhammad Harisul Ilmi Murdani, Rafano Adrian Natasya, Oktavia Rinda Novitasari, Anggraeni Nuzulul Kusuma Putri Oktario Dinansa Khoir Putri, Amelia Amanda Rahayu, Ajeng Febrianti Sahilah Amrina Rosadah Salsabila, Sabila Seng-Choi Chong Setiawati, Krishanda Rachma Setya Haksama Susilowati, Widya Eko Syadza Zahrah Shedyta Syahprevi Rayyan Zeinsar Syahrul Ramadan Wasi, Athiya Adibatul Wijaya, Zhafran Hilmi Yulianti, Yunika Tri Zahra, Ragil Fatimah