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All Journal Jurnal Reviu Akuntansi dan Keuangan ESENSI: JURNAL BISNIS DAN MANAJEMEN Jurnal Manajemen Terapan dan Keuangan JAM : Jurnal Aplikasi Manajemen Jurnal Akuntansi Multiparadigma JURNAL AKUNTANSI UNIVERSITAS JEMBER Jurnal Riset Akuntansi Dan Bisnis Airlangga Jurnal Kajian Akuntansi Journal of Accounting Science Akuntabel : Jurnal Ekonomi dan Keuangan Jurnal AKSI (Akuntansi dan Sistem Informasi) Assets: Jurnal Akuntansi dan Pendidikan Jurnal Riset dan Aplikasi: Akuntansi dan Manajemen EKUITAS (Jurnal Ekonomi dan Keuangan) Jurnal Ekuivalensi Jurnal Riset Akuntansi Kontemporer Jurnal Pengabdian Masyarakat Asia DedikasiMU: Journal of Community Service AJAR (Asian Journal of Accounting Research) (e-Journal) Share: Jurnal Ekonomi dan Keuangan Islam JRABA Jurnal Akuntansi dan Keuangan Jurnal Riset dan Aplikasi: Akuntansi dan Manajemen Mopolayio : Jurnal Pengabdian Ekonomi International Conference on Islamic Economic Proceeding of International Conference on Entrepreneurship (IConEnt) Jurnal Abdimas Untag Samarinda E-JURNAL AKUNTANSI
Noorlailie Soewarno
Fakultas Ekonomi Dan Bisnis - Universitas Airlangga
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Social Sciences Other

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The Effect of Customer Relationship Management (CRM) To Customers’ Loyalty and Customers’ Satisfaction as Mediator Variables Emaluta, Fikriya Hanim Kardiya; Isnalita, Isnalita; Soewarno, Noorlailie
Jurnal AKSI (Akuntansi dan Sistem Informasi) Vol 4, No 2 (2019)
Publisher : Politeknik Negeri Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (392.31 KB) | DOI: 10.32486/aksi.v4i2.352

Abstract

This research aims at exploring the effect of customer relationship management (CRM) which based of several indicators, such as information and data, process, technology, human resource; focused on customers’ loyalty and customers’ satisfaction as the mediator variable of PT Gojek Indonesia. The analysis uses structural equation modelling (SEM) with warp PLS version 5.00 program to examine the hypothesis. There are 216 respondents in this research. The respondents are the Gojek Indonesia’s customers. The result of the research shows that there positive effect and significance between the CRM of Gojek Indonesia’s service provided and costumers’ satisfaction and loyalty. It also indicates that the result of the research is consistent with the previous CRM research findings and the findings of the current research, where the CRM of Gojek Indonesia’s service gives indirect positive effect to the costumers’ loyalty through costumers’ satisfaction that shows supportive mediator relation between CRM, customers’ satisfaction, and customers’ loyalty.Keywords: customer relationship management, customers’ satisfaction, customers’ loyalty
The effect of good corporate governance mechanism and corporate social responsibility on financial performance with earnings management as mediating variable Mayang Mahrani; Noorlailie Soewarno
Asian Journal of Accounting Research Volume 3 Issue 1
Publisher : Emerald Publishing Limited

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.1108/AJAR-06-2018-0008

Abstract

The purpose of this paper is to determine the direct influence of the mechanism of good corporate governance (GCG) and corporate social responsibility (CSR) on financial performance as well as through earnings management as a mediating variable.The data used in this research are secondary data involving 102 companies listed on the Indonesian Stock Exchange for the period 2014. The data used in this study were analyzed using partial least square and carried out with the help of software WarpPLS 5.0.The results show that the mechanism of GCG and CSR has a positive effect on financial performance as well as the CSR on financial performance.The results also show partial mediation of earnings management on impact of GCG mechanisms on financial performance and full mediation of earnings management on impact of CSR on financial performance.
Review of The Role Company Supervision Mechanism in Risk Management Implementation Cahyani, Mirna; Soewarno, Noorlailie
Esensi: Jurnal Bisnis dan Manajemen Vol 11, No 2 (2021)
Publisher : Faculty of Economic and Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/ess.v11i2.21194

Abstract

This study reviews the supervisory mechanism carried out by the company in the implementation of risk management. This research is qualitative research with literature study method. As a result, internal auditors, audit committees and management accountants work together in supervising the implementation of risk-based audits. Internal auditors have a weak contribution because they prefer a supervisory approach so they are supported by the audit committee. The audit committee supervises the internal auditors and provides suggestions for the next audit process so that it can cover high-risk areas. Meanwhile, the external auditor supervises by ensuring whether the financial statements are presented fairly. This research contributes to expanding the study of the role of supervisory mechanisms in companies for the implementation of corporate risk management.
Pengaruh Teknologi Informasi terhadap Proses Pembelajaran dan Prestasi Akademik Mahasiswa Nor Hasan; Noorlailie Soewarno; Isnalita Isnalita
Jurnal Kajian Akuntansi Vol 3, No 1 (2019): JUNI 2019
Publisher : Universitas Swadaya Gunung Jati

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33603/jka.v3i1.2130

Abstract

This study aimed to obtain empirical evidence regarding the correlation of the use of information technology to the learning process (lectures) and its impact on student academic achievement. This study used path analysis or analysis that not only tested the direct influence of independent variable to the dependent variable, but also explained the presence or absence of indirect influence given by the independent variable through the intervening variable to the dependent variable. This study uses questionnaires media that are disseminated through electronic media. The statements contained in the questionnaire were measured using the Likert scale of 5 (five) points, then processed using Path Analysis, and interpreted. Total respondents in this study as many as 204 students of Master of Accounting who have been through the course of information technology management. The results of this study indicate that information technology influences student academic achievement and influences the learning process and has an impact on student academic achievement.Keywords : Information technology; Learning process; Student academic achievement.
PENGARUH PENERAPAN E-FILLING, TINGKAT PEMAHAMAN PAJAK, DAN SANKSI PAJAK TERHADAP KEPATUHAN FORMAL WAJIB PAJAK ORANG PRIBADI Ninis Nur Solichah; Isnalita -; Noorlailie Soewarno
Jurnal Riset Akuntansi Dan Bisnis Airlangga Vol 4, No 2 (2019): Jurnal Riset Akuntansi dan Bisnis Airlangga
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31093/jraba.v4i2.179

Abstract

The purpose of this research to determine the effect of e-Filing implementation, level of tax comprehension, and tax sanction in carrying out their tax obligations. The data were obtained from 178 questionnaires distributed to individual taxpayers who use e-Filing. The population in this research are taxpayers who have used the online SPT reporting program, e Filing. The sample in this research are 178 individual taxpayers. The method of this sampling is using convenience sampling method. The data analysis technique used is multiple linear regression. The result of this research shows that e-Filing implementation, tax sanction and the level of comprehension taxation has significant effect on compliance. The contribution of this research can provide information about the ease of reporting tax returns through e-filing so that more people report taxreturns and pay their taxes and expected to increase knowledge in the field of taxation.
DAMPAK SISTEM ERP TERKAIT RELEVANSI INFORMASI AKUNTANSI DAN KINERJA PERUSAHAAN : PERUSAHAAN ADOPSI ERP DAN TIDAK ADOPSI ERP Dwi May Adi Indra Lluciana; Noorlailie Soewarno; Isnalita Isnalita
JURNAL AKUNTANSI UNIVERSITAS JEMBER Vol 15 No 1 (2017)
Publisher : Universitas Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/jauj.v15i1.7724

Abstract

Sistem ERP (Enterprise Resource Planning) dianggap memberikan keuntungan bagi perusahaan. Sistem ERP juga membantu memberikan informasi akuntansi yang berguna bagi pengambilan keputusan. Penelitian ini bertujuan untuk mengetahui dampak sistem ERP pada relevansi informasi akuntansi dan kinerja perusahaan pada perusahaan yang mengadopsi ERP dan perusahaan yang tidak mengadopsi ERP. Pada penelitian ini relevansi informasi akuntansi diuji dengan tiga variabel yaitu predictive value, timeliness dan feedback value. Hasil analisis ini diperoleh dari kuesioner yang telah dibagikan kepada 75 perusahaan, terdiri dari 40 perusahaan yang mengadopsi sistem ERP dan 35 perusahaan yang tidak adopsi sistem ERP, sampel yang diperoleh masing-masing hanya 30 perusahaan sehingga terdapat 60 perusahaan yang diteliti. Hipotesis dalam penelitian ini diuji menggunakan analisis nonparametrik Mann Whitney dengan SPSS untuk mencari perbedaan dampak dari dua jenis perusahaan. Analisis ini membuktikan bahwa sistem ERP berdampak terhadap relevansi informasi akuntansi yang terdiri dari tiga variabel dan kinerja perusahaan pada perusahaan yang mengadopsi sistem ERP. Keywords : ERP, Value Relevance, Firm Performance
REAKSI HARGA SAHAM DI PASAR MODAL INDONESIA TERHADAP PERISTIWA TEROR BOM PERIODE 2002-2017 Carissa Cindy Febiana; Noorlailie Soewarno
JURNAL AKUNTANSI UNIVERSITAS JEMBER Vol 15 No 2 (2017)
Publisher : Universitas Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/jauj.v15i2.6882

Abstract

This research aims to determine the reaction of stock prices in Indonesia stock ecxchange when event of terror bombs. This research use event study where observation to window period of abnormal return during 5 days before, event date, and 5 days after the event. The data was collected from the Indonesia stock exchange by using daily closing price of stock price and JCI (Jakarta Composite Index). The population are event of terror boms period 2002-2017. The sampling technique in this research used purposive sampling with the criterias are the largest number of victims and the availability of data.The statistic instrument test has been done by using paired sample t-test and SPSS 24 program. The results show that there is the effect of bomb terrorism on stock price reaction in Indonesia stock exchange indicated by the differences of abnormal return. The influential incident that occurred during the bombing of Indonesia's history in Bomb Bali I at 2002, with the passage of time and the number of bombing events, investors have been sensitive to the occurrence of bomb explosion events against stock prices in the Indonesian capital market. Keywords: Event study, terror boms, abnormal return, Indonesia stock exchange
The Effect of Customer Relationship Management (CRM) To Customers’ Loyalty and Customers’ Satisfaction as Mediator Variables Fikriya Emaluta; Isnalita; Noorlailie Soewarno
Jurnal AKSI (Akuntansi dan Sistem Informasi) Vol. 4 No. 2 (2019)
Publisher : Politeknik Negeri Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims at exploring the effect of customer relationship management (CRM) which based of several indicators, such as information and data, process, technology, human resource; focused on customers’ loyalty and customers’ satisfaction as the mediator variable of PT Gojek Indonesia. The analysis uses structural equation modelling (SEM) with warp PLS version 5.00 program to examine the hypothesis. There are 216 respondents in this research. The respondents are the Gojek Indonesia’s customers. The result of the research shows that there positive effect and significance between the CRM of Gojek Indonesia’s service provided and costumers’ satisfaction and loyalty. It also indicates that the result of the research is consistent with the previous CRM research findings and the findings of the current research, where the CRM of Gojek Indonesia’s service gives indirect positive effect to the costumers’ loyalty through costumers’ satisfaction that shows supportive mediator relation between CRM, customers’ satisfaction, and customers’ loyalty.
PENENTUAN LOKASI PEMBANGUNAN PUSAT LOGISTIK BERIKAT DI PROVINSI JAWA TIMUR BERDASAR ASPEK SUSTAINABILITY DENGAN MENGGUNAKAN METODE ANALYTIC HIERARCHY PROCESS Jitu Laksono; Hendi Kristiantoro; Bambang Tjahjadi; Noorlailie Soewarno
EKUITAS (Jurnal Ekonomi dan Keuangan) Vol 1 No 3 (2017)
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya(STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (0.057 KB) | DOI: 10.24034/j25485024.y2017.v1.i3.2752

Abstract

Pusat Logistik Berikat (PLB) merupakan solusi untuk mengatasi inefisiensi pengelolaan logistik. Gagasan utama kebijakan PLB adalah menempatkan gudang penimbunan barang ekspor-impor di dalam negeri. Dengan demikian, industri dalam negeri tidak perlu mengimpor lagi saat membutuhkan bahan baku, barang modal, dan bahan penolong. Skema PLB menempatkan Direktorat Jenderal Bea dan Cukai sebagai regulator, sementara pelaksana di lapangan murni swasta. Sampai saat ini telah ditetapkan 34 PLB dari yang semula hanya berjumlah 12 PLB di seluruh Indonesia. Penelitian ini menggunakan metode Analytic Hierarchy Process (AHP) untuk menentukan lokasi di wilayah Provinsi Jawa Timur yang paling strategis dan memungkinkan untuk ditetapkan sebagai PLB. Dari hasil sintesis prioritas global didapatkan kesimpulan alternatif utama yang dipilih sebagai lokasi yang paling strategis untuk dibangun PLB di wilayah Jawa Timur ke depan adalah Gresik. Kemudian disusul secara berturut-turut oleh Banyuwangi, Tuban, Lamongan, dan yang terakhir Probolinggo. Keterbukaan masyarakat Gresik terhadap dunia usaha merupakan nilai lebih Gresik dibandingkan daerah lain di Jawa Timur sebagai penunjang penyelenggaraan PLB.
TEKNOLOGI DIGITAL MEMEDIASI DAMPAK STRATEGI BISNIS TERHADAP KINERJA UMKM DI NUSA TENGGARA BARAT Armiani Armiani; Basuki Basuki; Noorlailie Suwarno
EKUITAS (Jurnal Ekonomi dan Keuangan) Vol 5 No 3 (2021)
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya(STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (375.733 KB) | DOI: 10.24034/j25485024.y2021.v5.i3.4892

Abstract

The use of digital technology (e-commerce and social media) can increase the influence business strategy on the MSME performance. This study aims to examine digital technology in mediating the effect business strategy on the MSME performance. This study uses a quantitative approach with an explanatory research design, observation and questionnaire methods, with purposive sampling on halal certified and labeled food products, MSME that transact business using e-commerce and social media 2017-2019 in NTB, a sample 650 MSME with a response rate 536 MSME. The analysis tool used is SmartPLS. The findings show that digital technology partially mediates business strategy on the performance MSME. Digital technology is an intermediary variable that is able to be competitive in the global market, because MSME can do online marketing, so that their products can be recognized and can increase sales. The business strategy applied is the cost leadership strategy in terms; dominant commodity produc, production process using traditional tools, new product development, at least cooperation with resellers. Financial performance has increased sales and operating profit, non-financial performance has increased; Product quality, product quality, production target services and provide information about effectiveness, the use of digital technology in business strategies to improve the MSME performance.
Co-Authors -, Isnalita Adri Putra Nugraha Annisa, Tapi Omas Armiani Armiani Bambang Tjahjadi Basuki Basuki Bramantio, Krisna Cahyani, Mirna Carissa Cindy Febiana Devi Sulistyo Kalanjati Dian Agustia Dwi May Adi Indra Lluciana Dyan Febrina Kusumadewi Elva Nuraina Emaluta, Fikriya Hanim Kardiya Fikriya Emaluta Hadiah Fitriyah Hardi, Jhon Hawa, Yusnia Ismatul Hendi Kristiantoro Heru Tjaraka Hurian Kamela Idil Rakhmat Susanto Irwan Adimas Ganda Saputra Isnalita Isnalita Isnalita Isnalita, Isnalita Izzato Millati Jitu Laksono Junaidi Junaidi Kamil, Ahmad Insan Kurniawati, Ika Atma Kustiningsih, Nanik Kusumo, Ivan Wijaya Lina Nasihatun Nafidah Mandagi, Deby Febriana Mardijuwono, Agus Widodo Mayang Mahrani Nanang Setiawan Nanik Kustiningsih Ninis Nur Solichah Nor Hasan Nor Hasan Nurul, Mochammad Renna Magdalena Renna Magdalena Rizka Fitriasari Saputra, Irvan Pratama Satia Utama, Anak Agung Gde Solichah, Ninis Nur Sri Iswati Sudarwito, Gurun Supratiwi, Wiwik Tapi Omas Annisa Tony Gunawan Tri Siwi Agustina Wan Adibah Wan Ismail Wiga Purnomo Yuana, Sri Dewi Lestari