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All Journal TEKNIK INFORMATIKA J@TI (TEKNIK INDUSTRI) PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Jurnal Ilmiah Teknik Industri JURNAL PENDIDIKAN TAMBUSAI Jurnal Review Pendidikan dan Pengajaran (JRPP) JATI (Jurnal Mahasiswa Teknik Informatika) Abdimas Galuh: Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmu Manajemen Terapan (JIMT) Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal Abdimas Kartika Wijayakusuma Innovative: Journal Of Social Science Research JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah Land Journal Prosiding Seminar Nasional dan Call Paper STIE Widya Wiwaha Competitive IIJSE INOVTEK Polbeng - Seri Informatika Spektrum Industri
Erna Mulyati
Program Studi Teknik Industri Politeknik Pos Indonesia, Jl. Sariasih No.54, Bandung
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Nursing Public Health Social Sciences Transportation Other

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Journal : iijse

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Determinants of Air Logistics Service Quality and Their Implications for the Performance of Air Export Companies in Bali Fitri, I Gusti Agung Candra Maha; Maniah, Maniah; Mulyati, Erna
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 1 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i1.9605

Abstract

Globalization and international trade require fast and efficient logistics systems, with air logistics playing a strategic role in handling high-value and time-sensitive commodities. In Indonesia, particularly Bali as a major air export hub, heavy reliance on air transportation has not been matched by improvements in logistics service quality and efficiency, as reflected in high costs, regulatory complexity, limited facilities, and weak customer relationships. This study examines the effects of capabilities, operational performance, regulations, customer relationships, and costs on air logistics service quality and their implications for the performance of air export firms in Bali. A confirmatory quantitative approach using SEM-PLS was applied to data from 245 respondents. The findings show that these factors significantly influence air logistics service quality, which in turn positively affects firm performance and serves as a mediating variable. These results highlight the strategic importance of service quality in enhancing air export competitiveness.
Kerangka Kerja Komprehensif: Kepatuhan Seleksi Vendor sebagai Variabel Intervensi dalam Pengaruh Bias Kognitif, Kepercayaan Digital, dan Manajemen Risiko pada Sistem Pengadaan Logistik yang Adil di PT Pos Indonesia Pical, Bebi Ahmed Jo; Listiani, Melia Eka; Mulyati, Erna
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 2 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i2.9619

Abstract

This research develops and tests a comprehensive framework examining how cognitive bias, digital trust, and risk management influence logistics equitable procurement through vendor selection compliance as a mediating mechanism. Employing partial least squares structural equation modeling (PLS-SEM) with bootstrapping analysis on data from PT Pos Indonesia's procurement operations, the research tested ten hypotheses across 255 respondents. The findings reveal that procurement equity emerges through integrated psychological, technological, and governance pathways, with vendor selection compliance serving as a critical mediating mechanism. The research contributes novel insights into operationalizing equitable procurement systems in emerging economy logistics organizations. Practically, the research provides guidance for implementing fair, transparent, and resilient vendor selection procedures by integrating behavioral debiasing initiatives, digital infrastructure investments, and compliance enforcement mechanisms. These findings address critical gaps in understanding how multidimensional organizational interventions collectively shape procurement fairness outcomes.
Co-Authors Adawiyah, Anida Adri Sapta Firmansyah Aghitsna Iqbal Alif, Aghitsna Iqbal Agus Purnomo Agus Purnomo Alfian, Muhammad Andrey Casmadi, Yohanes Dani Ramdani, Dani Dodi Permadi, Dodi Firdhaus, Saputra Aulia Fitri, I Gusti Agung Candra Maha Hamidin, Dini Handoko, Kokoh Hidayat, Syamsu Kencana Verawati Krisnawanti Kusdanu, Saptono Lasmana, Hendri Listiani, Melia Eka Lusel, Rikardo Riki Made Prima Widyapurna Mandasari, Cindy Maniah, Maniah Mega Fatimah Rosana Muhammad Amin Muhammad Ibnu Choldun Rachmatullah Mustafia*, Mustafia Nizar, Catur Ahaddi Noviana Noviana Pardede, Nia Pardede, Nia Angriany Pical, Bebi Ahmed Jo Reswadi, Oshelby Riyadi, Faris Akbar Saputra, Hijrah Simbolon, Justin Goklas Sondakh, Eduard Sugesti, Hesti Tokoh Oktaviano, Dewa Wahyudi, Arif Yudha Waskito, Saptono Kusdanu Widyawan, Gerardio Septa