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All Journal JMM17: Jurnal Ilmu Ekonomi dan Manajemen Prosiding Konferensi Nasional PKM-CSR Jurnal Manajerial Bisnis MAP (Jurnal Manajemen dan Administrasi Publik) Green Inflation: International Journal of Management And Strategic Business Leadership

Chandra Kartika

Unknown Affiliation

Author-ID : 3260584

Humanities Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Nursing Public Health Social Sciences Other

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Articles

PENGARUH RELATIONSHIP MARKETING, KOMUNIKASI PEMASARAN DAN CITRA PERUSAHAAN TERHADAP NIAT PERILAKU KONSUMEN MELALUI KEPUASAN PELANGGAN PADA VASA HOTEL SURABAYA Chandra Kartika; Fauzi Hidayat; Efina Krinala
JMM17 : Jurnal Ilmu ekonomi dan manajemen Vol 6 No 02 (2019)
Publisher : Universitas 17 Agustus 1945 Surabaya

Effects of Relationship in Marketing, Marketing Communication, Corporate Image on the Intention of Consumer Behavior through Customer Satisfaction at Vasa Hotel Surabaya.This study aims to examine and analyze the effect of the relationship of marketing, marketing communication, corporate image on consumer behavior intentions through customer satisfaction at Vasa Hotel Surabaya. The number of respondents in this study was 130 people consisting of 68 men and 62 women. Analysis of this study uses Path Analysis. Data analysis was performed using statistics with SPSS tools. Based on the results of the overall data analysis, it can be seen that together the relationship relationship marketing, marketing communication, corporate image, customer satisfaction variables simultaneously have a significant influence on consumer behavior intentions.Keywords: Relationship marketing, marketing communication, trust icon corporate, customer satisfaction, consumer behavior intention

PENGARUH EXPERIENTIAL MARKETING, CUSTOMER DELIGHT, DAN KEPERCAYAAN PELANGGAN TERHADAP NIAT PERILAKU PELANGGAN MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING (Studi Kasus Pada Bengkel Resmi Yamaha PT. Roda Sakti Surya Megah) Anggun Puspita; Chandra Kartika
JMM17 : Jurnal Ilmu ekonomi dan manajemen Vol 6 No 02 (2019)
Publisher : Universitas 17 Agustus 1945 Surabaya

The purpose of this study is to test experiential marketing, customer delight, and customer trust in customer behavior intentions through customer satisfaction. The subjects of this research are Yamaha customers of PT. Roda Sakti Surya Megah as many as 100 people. Sampling in this study using accidental sampling. Data analysis technique used in this study is path analysis. Based on the analysis results, the coefficient of determination show by Adjusted R Square= 0.453 ;. This value indicates that there are any relations between experiential marketing, customer delight and customer confidence in customer satisfaction. Furthermore, based on the research results obtained also obtained the coefficient of determination between the variables experiential marketing, customer delight, and customer trust in customer behavior intentions through customer satisfaction as big as Adjusted R Square = 0.462. This value shows that there is a significant influence between experiential marketing, customer delight, marketers' trust in customer behavior intentions through customer satisfaction. Keywords: experiential marketing, customer delight, customer trust, and customer behavioral intentions.

PENGARUH NON PERFORMING LOAN DAN LOAN TO DEPOSIT RATIO TERHADAP RETURN ON ASSET MELALUI CAPITAL ADEQUACY RATIO PADA PERBANKAN YANG TERDAFTAR DI BEI PERIODE 2014-2018 jurnalpps pps; Nurul Khotimah; Nugroho Mardi Wibowo; Chandra Kartika
Jurnal Manajerial Bisnis Vol 4 No 2 (2021): Jurnal Manajerial Bisnis
Publisher : Prodi Magister Manajemen Universitas Wijaya Putra

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37504/jmb.v4i2.296

This study aims to analyze the effect of Non Performing Loan and Loan to Deposit Ratio on Return on Assets through Capital Adequacy Ratio in banking listed in Indonesia Stock Exchange period 2014- 2018. This research is an explanatory research with a quantitative approach. The population in this study are banking companies listed on the Indonesia Stock Exchange. Samples were taken by using purposive sampling technique. The criteria for sampling in this study are banks listed on the Indonesia Stock Exchange which publish bank annual financial reports for 2014-2018 as many as 80. Data analysis in this study used Partial Least Square with the WarpPLS 6.0 program. The results showed that (1) Non Performing Loan has a negative and significant effect on the Bank's Capital Adequacy Ratio, (2) Loan to Deposit Ratio has a negative and significant effect on the Bank's Capital Adequacy Ratio, (3) Non Performing Loan has a negative and significant effect on BankÔÇÖs Return on Assets, (4) Loan to Deposit Ratio has no effect on BankÔÇÖs Return on Assets, (5) Capital Adequacy Ratio has a positive and significant effect on BankÔÇÖs Return on Assets, (6) Non Performing Loan has no effect on Return on Assets through the Bank's Capital Adequacy Ratio, (7) Loan to Deposit Ratio has no effect on the Return on Assets through the Bank's Capital Adequacy Ratio. Keywords: non performing loan, loan to deposit ratio, capital adequacy ratio, return on asset.

PENGARUH SUKU BUNGA DAN NILAI TUKAR TERHADAP RETURN SAHAM MELALUI STRUKTUR MODAL jurnalpps pps; Ratna Dwi Hayuningtyas; Nugroho Mardi Wibowo; Chandra Kartika
Jurnal Manajerial Bisnis Vol 4 No 1 (2020): Jurnal Manejerial Bisnis
Publisher : Prodi Magister Manajemen Universitas Wijaya Putra

This study aims to manifest empirically is there an effect of interest rates and exchange rates on stock returns with capital structure. This study employs mainly a quantitative approach to support in the data analysing. The research data is secondary data. The data collection is from documentation. The population of this study is food and beverage sub-sectors listed in Indonesia Stock Exchange 2014 - 2018 period with the sampling technique uses purposive sampling method, they are amount of 12 samples of the company. The data analysed is used analysis path. These results of this study were interest rates did not have effect on capital structure, the exchange rates did not have effect on capital structure. While, interest rates had a negative effect and significant on stock returns, the exchange rates had a negative effect and significant on stock returns, the capital structure had a positive effect and significant on stock returns. The results also got that interest rates did not have an indirect effect on stock returns with capital structure and exchange rates had a negative effect and significant on stock returns with capital structure.Keywords: interest rates, exchange rates, stock return, capital structure

PPM DECISION SUPPORT AND RISK MANAGEMENT PADA SOWAN COFFE SHOP KOTA SURABAYA Aldea Mita Cheryta; Rudiatno Rudiatno; Chandra Kartika
Prosiding Konferensi Nasional Pengabdian Kepada Masyarakat dan Corporate Social Responsibility (PKM-CSR) Vol 5 (2022): PERAN PERGURUAN TINGGI DAN DUNIA USAHA DALAM AKSELERASI PEMULIHAN DAMPAK PANDEMI
Publisher : Asosiasi Sinergi Pengabdi dan Pemberdaya Indonesia (ASPPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37695/pkmcsr.v5i0.1517

Abstract Normative community service is stated by several empirical problems obtained from the results of initial indept interviews with business partners, so that later in the community empowerment program solutions can be formulated to overcome the problems faced by partners. This community service was carried out at one of the partners of Sowan Coffe Shop Surabaya which is located in the Taman Apsari area of Surabaya. The problems faced are 1) Lack of product consistency; 2) Often the product is unavailable or out of stock; 3) Some places cannot be used when huan; 4) Rarely do promotions; 5) There is no classification of company risk management in product development; 6) The calculation of profit/loss is still not complete; 7) Strategies to accelerate the break event point have not been achieved optimally. This is a challenge for researchers considering the strategic location but has a lot of coffe shop competitors. Increasing the production and quality of coffee servings is one of the most important things. This community service is specifically carried out through indept interviews, mentors, and training consistently. The results of community development are oriented towards 1) product consistency 2) product stock reserves; 3) development of partner locations; 4) marketing promotion strategies; 5) classifying risk management; 6) automatic calculation of profit and loss; 7) acceleration of the break event point. Keywords: Decision Support; Risk Management

PENGARUH SISTIM PENGHARGAAN DAN EMOTIONAL QUOTIONS TERHADAP KINERJA MELELUI PRESTASI KERJA TENAGA PENGAJAR DI SMK AHMAD YANI KOTA PROBOLINGGO jurnalmap map; Ngatina ÔÇÄ; Mei Indrawati; Chandra Kartika
MAP (Jurnal Manajemen dan Administrasi Publik) Vol 3 No 2 (2020): MAP (Jurnal Manajemen dan Administrasi Publik)
Publisher : Program Pascasarjana Universitas Wijaya Putra Surabaya

This study examines the decline in the performance of teaching staff in carrying out their duties as teachers. The purpose of this study is to know the extent of appreciation and emotional quotions in improving performance through the work performance of teaching staff at SMK AHMAD-YANI Probolinggo City. Analysis of the data used in this study is to test the path analisyis to determine the direct influence and indirect influence between the independent variable and the dependent variable. The results of this study show that there are significant and positive influences between rewards and performance as well as the work performance of teaching staff and awards can improve performance through work performance. Emotional quotions have a positive and significant effect on performance and work performance with emotional control questions are good able to improve performance through the work performance of teaching staff. Award and Emotional quotions can improve teaching staff performance together through work performance. Keywords: awards, emotional quotions, job performance

PENGARUH KOMPENSASI DAN MOTIVASI KERJA TERHADAP KINERJA MELALUI KEPUASAN KERJA GURU NON PNS DI SMK NEGERI 1 BANYUANYAR PROBOLINGGO jurnalmap map; Agus Yudiyanto; Mei Indrawati; Chandra Kartika
MAP (Jurnal Manajemen dan Administrasi Publik) Vol 3 No 3 (2020): MAP (Jurnal Manajemen dan Administrasi Publik)
Publisher : Program Pascasarjana Universitas Wijaya Putra Surabaya

This research was conducted at SMK Negeri 1 Banyuanyar Jln. Klenang Lor No. 100 Banyuanyar Probolinggo Regency. This study aims to analyze the effect of compensation, work motivation, and performance through job satisfaction of Non PNS teachers in SMK Negeri 1 Banyuanyar Probolinggo. The population in this study were all non civil servant teachers of SMK Negeri 1 Bayuanyar Probolinggo, amounting to 33 people. The analytical method of this study uses path analysis. The results showed that compensation had a significant effect on job satisfaction, work motivation had a significant effect on job satisfaction, compensation had a significant effect on performance, motivation had no significant effect on employee performance, job satisfaction significant effect on employee performance, compensation has a significant effect on performance through job satisfaction of non PNS teachers, work motivation has a significant effect on performance through job satisfaction of Non PNS teacher SMK Negeri 1 Banyuanayar Probolinggo. Keywords: compensation, work motivation, job satisfaction and performance.

Referral Marketing and Corporate Trust Icon : Strategies to Increase Customer Loyalty through Customer Satisfaction Ernita Eva Aviyanti; Chandra Kartika; Rudiatno
Green Inflation: International Journal of Management and Strategic Business Leadership Vol. 1 No. 1 (2024): February : Green Inflation: International Journal of Management and Strategic B
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/greeninflation.v1i1.395

The purpose of this research is to determine the effect of referral marketing and corporate trust icons on radical customers through customer satisfaction at Mie Barracung. This study employs a descriptive research design with explanatory research methods. Sampling was conducted using purposive sampling as the sampling technique. The sample used in this study consists of 100 respondents who are customers of Mie Barracung Manukan Surabaya. This research utilizes a structural equation modeling (SEM) approach - SmartPLS 4.0.9.3, which includes the inner model process, outer model, and hypothesis testing (bootstrapping) to test the significance of the overall model and the predetermined paths. The findings indicate that referral marketing has a direct effect on customer satisfaction at Mie Barracung Manukan Surabaya..Trust icon corporate directly does not affect radical customers at Baraccung noodles Manukan Surabaya. Customer satisfaction directly affects radical customers at Baraccung noodles Manukan Surabaya. Referral marketing indirectly affects radical customers through customer satisfaction at Baraccung noodles Manukan Surabaya. Trust icon corporate indirectly does not affect radical customers through customer satisfaction at Baraccung noodles Manukan Surabaya.

Co-Authors Agus Yudiyanto Aldea Mita Cheryta Anggun Puspita Efina Krinala Ernita Eva Aviyanti Fauzi Hidayat jurnalmap map jurnalpps pps Mei Indrawati Ngatina ÔÇÄ Nugroho Mardi Wibowo NURUL KHOTIMAH Ratna Dwi Hayuningtyas Rudiatno Rudiatno rudiatno

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