Articles
<![CDATA[Optimizing Stakeholder Role in Handling Conflict Between College of Pencak Silat Setia Hati Terate With Setia Hati Winongo ]]>
<![CDATA[Fikri, Rachman]]>;
<![CDATA[Noor, Irwan]]>;
<![CDATA[Mindarti, Lely Indah]]>
<![CDATA[ JPAS (Journal of Public Administration Studies) Vol 6, No 1 (2021) ]]>
Publisher : <![CDATA[FIA UB ]]>
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DOI: 10.21776/ub.jpas.2021.006.01.6
<![CDATA[The regency and City of Madiun became the cultural center of Pencak Silat school. There are 11 schools that are affiliated with IPSI. The eleventh of the school has its own Pencak Silat identity. Different identity of the schools raises conflicts, such as PPSHT with PPSHW. Conflicts often occur when doing the tradition of Suran Agung. The Regency and city Madiun government have made various efforts to implementation of Law No. 7 of 2012 about handling of social conflict but that has not been optimal. The research raised of the problem about how the optimisation pattern of stakeholder role in the handling of conflicts between PPSHT and PPSHW in the Regency and city of Madiun by conducting a perspective mapping of stakeholders involved. This research uses qualitative descriptive methods to focusing on 1) role policy Creator, 2) Coordinator, 3) facilitator, 4) Implementer and 5) accelerators in the handling of conflicts transformed into the development of Madiun tourism The Village of Indonesia Fighter. The results of this study revealed that not yet optimal role of each stakeholder in the handling of conflicts even less do a transformation of conflict into the development of Pencak Silat tourism destination. This is due to the absence of a policy derivative in the form in local regulations and has not yet synergitas the role of stakeholders between the regency government and the city of Madiun. So, there is interesting attraction to fight for the Icon of Pencak Silat and throwing responsibility for the conflicts that occur.]]>
<![CDATA[The Influence of Education Personnel Competence on Student Satisfaction in Educational Services in Higher Education ]]>
<![CDATA[Pratiwi, Candra]]>;
<![CDATA[Noor, Irwan]]>;
<![CDATA[Rozikin, Mochammad]]>
<![CDATA[ Indonesian Journal of Educational Research and Review Vol. 7 No. 2 (2024): July 2024 ]]>
Publisher : <![CDATA[Universitas Pendidikan Ganesha ]]>
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DOI: 10.23887/ijerr.v7i2.77793
<![CDATA[The competence of educational personnel in educational institutions plays a crucial role in determining student satisfaction. This is because the competencies of educational personnel in educational institutions are not only related to knowledge and skills in the academic field, but also interpersonal abilities, communication skills, and a willingness to continue learning and developing. This research aims to analyze how much influence the competence of educational personnel has on student satisfaction. The method used is a quantitative method with a type of survey research. The study population consisted of 4,164 students, a sample size of 354 students was obtained. Research data were collected through the dissemination of questionnaires to respondents and then analyzed using SEM-PLS with the help of the SmartPLS application. The results showed that 71.5% of the competency elements of education personnel had a positive and significant influence on student satisfaction. One of the interesting findings of this study is that the personality competence indicator related to the item of consistency in speaking and conveying information obtained the lowest assessment score. This shows that there is a gap in the consistency of communication provided by educational personnel to students. Students may get different information depending on the day and the officer they meet, which can impact their learning experience. Based on these findings, it can be concluded that competency development patterns tailored to individual needs can be an effective strategy in improving certain aspects that influence student satisfaction.]]>
<![CDATA[Significance Performance Analysis On The Quality Of University Administrative Services ]]>
<![CDATA[Pratiwi, Candra]]>;
<![CDATA[Noor, Irwan]]>;
<![CDATA[Rozikin, Mochammad]]>
<![CDATA[ Jurnal Manajemen Pelayanan Publik Vol 8, No 2 (2024): Jurnal Manajemen Pelayanan Publik ]]>
Publisher : <![CDATA[Universitas Padjadjaran ]]>
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DOI: 10.24198/jmpp.v8i2.54062
<![CDATA[Administrative services refer to kind of service that cannot be separated from activities in higher education that are often utilized by students. From the beginning of enrolment to graduation, administrative activities are certainly inevitable for students. The main purpose of this research is to analyze the level of importance and performance of the quality of administrative services in higher education implemented at the Faculty of Administrative Sciences, Universitas Brawijaya. The method used is quantitative method with survey research type. The population sampling was 4,164 students, then based on the Krejcie & Morgan sampling technique, a sample size of 354 students was obtained. Data collection was carried out by distributing questionnaires and processed according to the results which were then tabulated in the Importance Performance Analysis quadrant. The results of this study are: (1) Registration effectiveness dimensions and registration and financial aid effectiveness dimensions are in accordance between interests and performance; (2) Student-centered dimensions and excellent service dimensions are considered less important by students and their performance is still lacking; (3) Academic service dimensions are considered less important by students and their performance is excessive; (4) The requirement for continuous monitoring and evaluation of staff in charge of administrative services.]]>
<![CDATA[PENGARUH TASK-TECHNOLOGY FIT DAN UTILIZATION SIAKAD DAN UB-FEEDER TERHADAP DAMPAK KINERJA INDIVIDU DI UNIVERSITAS BRAWIJAYA ]]>
<![CDATA[Wahyuningsih, Dwi]]>;
<![CDATA[Noor, Irwan]]>;
<![CDATA[Muluk, M.R. Khairul]]>
<![CDATA[ Profit: Jurnal Adminsitrasi Bisnis Vol. 13 No. 2 (2019): Profit : Jurnal Administrasi Bisnis ]]>
Publisher : <![CDATA[FIA UB ]]>
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DOI: 10.21776/ub.profit.2019.013.02.4
<![CDATA[This paper examines the effect οf the task-technο1οgy fit and Utilizatiοn οn Siakad and UB-Feeder tο the individual perfοrmance impact in UB. The research sample is academic staff whο use Siakad as well as UB Feeder in Universitas Brawijaya with 99 respοndents using the stratified randοm sampling methοd. Data was cοllected using a questiοnnaire that had been tested fοr reliability and validity, a measuring instrument with a 5-pοint Likert scale. The research mοdel uses Technοlοgy Perfοrmance Chain (TPC) with cοnstructs: Task Characteristic, Technοlοgy Characteristics, Task- Technοlοgy Fit, Utilizatiοn and Perfοrmance Impact. Analysis using descriptive statistical analysis (SPSS) and inferential statistical analysis (SEM-PLS). The results οf the hypοthesis in this study are 1) Task Characteristics have a pοsitive and significant effect οn Task-Technοlοgy Fit; 2) Technοlοgy Characteristics have a pοsitive and significant effect οn Task-Technοlοgy Fit; 3) Task-Technοlοgy Fit has a pοsitive and significant effect οn Utilizatiοn; 4) Task-Technοlοgy Fit has a pοsitive and significant effect οn Perfοrmance Impact; and 5) Utilizatiοn has a pοsitive and significant effect οn Perfοrmance Impact.]]>
<![CDATA[Determinasi Pelayanan Publik Pemerintahan Daerah: Paradoks di Era Desentralisasi ]]>
<![CDATA[Noor, Irwan]]>
<![CDATA[ Jurnal Ilmiah Administrasi Publik Vol. 2 No. 4 (2016): Jurnal Ilmiah Administrasi Publik (JIAP) ]]>
Publisher : <![CDATA[Badan Penerbitan Jurnal (BPJ) FIA-UB ]]>
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DOI: 10.21776/ub.jiap.2016.002.04.1
<![CDATA[Decentralization, which is framed by Act 23 of 2014, aimed at improving public services corridor. Nevertheless, in the present state of local government in Indonesia, there is a paradox in empirical conditions. The area that was originally predicated as having the best public services, which is indicated by accepting autonomy award, it turns out the following year decline, not grow or stagnate. Only 16 percent of it is making progress in the public service. This article assumes that there are two conditions as the cause, that are: (1) Ambiguous will be the concept of innovation, (2) the organization's internal environment, especially the leadership of the head region. Therefore, the direction that should be done is not "how to realizethe innovation of public service" but rather "how to realize innovative publicservices".]]>
<![CDATA[Performance Appraisal in Indonesian Local Government ]]>
<![CDATA[Wigunawan, Hendriarto]]>;
<![CDATA[Noor, Irwan]]>;
<![CDATA[Haris Wanto, Alfi]]>
<![CDATA[ Jurnal Ilmiah Administrasi Publik Vol. 2 No. 4 (2016): Jurnal Ilmiah Administrasi Publik (JIAP) ]]>
Publisher : <![CDATA[Badan Penerbitan Jurnal (BPJ) FIA-UB ]]>
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DOI: 10.21776/ub.jiap.2016.002.04.12
<![CDATA[In 2014 Indonesian government enacted a hybrid performance appraisal system that evaluates both civil servants’ behaviors and annual targets (SKP). Under qualitative method, the paper tries to examine the practice of this new performance appraisal system by observing the case of Banyumas Regency. Data are collected from interviewing personnel in Banyumas Civil Service Agency (BKD Banyumas) and official documents. This paper focuses on the strategies used by the government to implement the system and the constraining factors of the implementation. The finding shows that the appraisal system emerges problems such as inflexible individual targets, complexity of procedures, bias and less reliable results, and lack of appreciation for performers. Therefore it can be concluded that the system has many weaknessess that lead an unfair and unreliable evaluation.]]>
<![CDATA[Roles of Actors in Palm Oil Value Chain: a Paradox ]]>
<![CDATA[Hidayati, Firda]]>;
<![CDATA[Noor, Irwan]]>;
<![CDATA[Amiruddin, Akhmad]]>
<![CDATA[ Jurnal Ilmiah Administrasi Publik Vol. 5 No. 2 (2019): Jurnal ilmiah Administrasi Publik (JIAP) ]]>
Publisher : <![CDATA[Badan Penerbitan Jurnal (BPJ) FIA-UB ]]>
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DOI: 10.21776/ub.jiap.2019.005.02.14
<![CDATA[Process of globalization has added pressure to smallholder palm oil in world palm oil producers countries. The globalization, however, create opportunities for small palm oil holders to benefit from it whenever they are able to collaborate proportionally with other actors. In order to do so, this study is aimed to elaborate the current value chain and typology of smallholders to establish the suitable collaboration schema. The finding showed that although there is imperfect quality of role, the variety of actors involved make smallholders found a better role. The PTPN VIII Kertayaja (State-Owned Enterprises (SOE) should be able to gain benefit and opportunities from suggestion use of the collaboration with other actors within the value chain. However, it is the role of SOE that act as state fiscal-revenue collector as well as maintaining status quo and having coercive power but it makes them complacent it and neglect to achieve sustainability role in empowering farmers. On the other hand, willingness to maximize the benefits created from the transaction has led head of village, private enterprises, collectors, sellers and transporters to find the most innovative way to help the small plantation owner to ease the challenges and maximize their roles in adding value to the chain.]]>
<![CDATA[Kualitas Layanan Elektronik: Sebuah Gagasan Model Awal ]]>
<![CDATA[Noor, Irwan]]>
<![CDATA[ Jurnal Ilmiah Administrasi Publik Vol. 5 No. 3 (2019): Jurnal Ilmiah Administrasi Publik (JIAP) ]]>
Publisher : <![CDATA[Badan Penerbitan Jurnal (BPJ) FIA-UB ]]>
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DOI: 10.21776/ub.jiap.2019.005.03.13
<![CDATA[The delivery of quality public services is the main function of the public sector. The span of administrative science is generally concerned with achieving quality public services. However, different viewpoints in understanding public services can provide the wrong point of view. Generally, the point of view is viewed from two different angles. First, the service provider (government). Second, from the recipient of the service (stakeholders). This paper provides a new nuance in a model, which is seeing the quality of service from both sides. The model we called "Initial Model Ideas".]]>
<![CDATA[Kolonisasi Politik dalam Kebijakan Inovasi Pemerintahan Daerah ]]>
<![CDATA[Noor, Irwan]]>;
<![CDATA[Riyanto, Riyanto]]>;
<![CDATA[Wahyudi, Lestari Eko]]>
<![CDATA[ Jurnal Ilmiah Administrasi Publik Vol. 7 No. 2 (2021): Jurnal ilmiah Administrasi Publik (JIAP) ]]>
Publisher : <![CDATA[Badan Penerbitan Jurnal (BPJ) FIA-UB ]]>
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<![CDATA[The question posed in this research is "Do political institutions participate in producing products and carry out various influences on innovation policies?" This study contributes to understanding the role of politics in innovation policies in local government. This research was conducted in two areas, namely Malang City and Malang Regency. The method used is available data analysis (secondary data). There are 4 focus studies that are examined. There are two analyzes used in this study, namely: First, the data obtained secondary to descriptive analysis was carried out with Excel, then further analyzed using SmartPLS for inference analysis. The findings of this study reveal that the political environment has a negative relationship with both innovation achievements and local government performance. However, in elaboration on policies, it turns out that political colonization occurs in policy products. This research also reveals why innovative areas are never sustainable in terms of their innovation achievements. Although this research can reveal policy colonization by the political environment, the limitations of the scope of the research area, and the scale used to limit this research. For this reason, it is advisable for a more detailed study by expanding and comparing the regions, both those interpreted in the IGA and TOP 99, and those that are not.]]>
<![CDATA[Analisis Pengembangan E-Government pada Layanan Administrasi Pemerintahan (Studi pada “SURADI” di Dinas Komunikasi dan Informasi Kota Malang) ]]>
<![CDATA[Budi Ratnasari, Mega Oktavia]]>;
<![CDATA[Noor, Irwan]]>;
<![CDATA[Hidayati, Firda]]>
<![CDATA[ Jurnal Ilmiah Administrasi Publik Vol. 8 No. 1 (2022): Jurnal Ilmiah Administrasi Publik (JIAP) ]]>
Publisher : <![CDATA[Badan Penerbitan Jurnal (BPJ) FIA-UB ]]>
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DOI: 10.21776/ub.jiap.2022.008.01.4
<![CDATA[This study aims to analyze the development of e-government on an electronic-based government system. The object of this research is the development of SURADI as a form of government administration service that applies the concept of e-government in the Communication and Information Office of Malang City. So, this study will look at the extent to which SURADI as a form of e-government development is analyzed based on the theoretical concept of e-government development. The elements of e-government development include support, capacity, value, willingness, and local culture. The results of this study indicate that the development of SURADI by the Department of Communication and Information as an online-based government system for government administration services in Malang City is going well by using the five elements of e-government development well. As for the supporting factors and inhibiting factors in the implementation of the development of SURADI, it is necessary to take steps to improve and improve the system development based on five elements in accordance with the available supporting factors.]]>
