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All Journal JRMSI - Jurnal Riset Manajemen Sains Indonesia Ultima Management : Jurnal Ilmu Manajemen JBMR: Journal of Business and Management Review Dinasti International Journal of Economics, Finance & Accounting (DIJEFA)
Nosica Rizkalla
Department of Management, Faculty of Economics and Business, Universitas Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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ANALISIS PENGARUH WORK-FAMILY CONFLICT, FAMILY-WORK CONFLICT TERHADAP STRES KERJA DAN DAMPAKNYA TERHADAP KEPUASAN HIDUP PEKERJA FRONT OFFICE HOTEL DI INDONESIA Lestari, Elissa Dwi; Sugiarto Suhendar; Septi Fahmi Choirisa; Nosica Rizkalla; Purnamaningsih
JRMSI - Jurnal Riset Manajemen Sains Indonesia Vol. 12 No. 2 (2021): Jurnal Riset Manajemen Sains Indonesia
Publisher : Fakultas Ekonomi, Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/JRMSI.012.2.04

Abstract

Pelayanan yang prima merupakan kunci keberhasilan di industri hotel. Oleh karena itu, karyawan front office di hotel, sebagai gambaran citra perusahaan sekaligus industri dituntut untuk menunjukkan pelayanan yang terbaik secara konsisten dari waktu-waktu. Untuk memenuhi tuntutan pekerjaan maka karyawan front office bekerja dengan waktu yang panjang dan tidak menentu. Hal ini membuat karyawan front office mengalami konflik peran dan kesulitan untuk menyeimbangkan tuntutan antara pekerjaan dengan keluarga. Konflik peran ini membuat pekerjaan front office memiliki tingkat stres kerja yang tinggi. Tingkat stress yang tinggi membuat keterlibatan di pekerjaan menjadi kurang maksimal yang akhirnya berdampak pada sikap ketidakpuasan terhadap hidup secara umum. Di Indonesia, penelitian mengenai kepuasan hidup karyawan front office hotel masih belum cukup banyak ditemui padahal sikap ketidakpuasan terhadap hidup karyawan dapat berdampak pada sikap dan pelayanan di tempat kerja. Oleh karena itu, penelitian ini bertujuan untuk bertujuan untuk mengetahui pengaruh Work-Family Conflict, Family-Work Conflict terhadap stres kerja dan Kepuasan hidup pekerja front office hotel di Indonesia. Penelitian ini menggunakan teknik sampling purposive terhadap 121 pekerja front office hotel di Indonesia. Hasil analisis data menggunakan SEM-PLS menunjukkan bahwa Work-Family Conflict dan Family-Work Conflict berpengaruh positif terhadap stres kerja, dan stres kerja yang tinggi akan berpengaruh negatif terhadap kepuasan hidup. Lebih lanjut, hasil analisis menunjukan Work-Family Conflict dan Family-Work Conflict tidak berpengaruh terhadap kepuasan hidup. Mengingat pentingnya tingkat kepuasan hidup terhadap sikap layanan pekerja, maka Manajemen hotel diharapkan untuk membuat kebijakan yang memfasilitasi tuntutan keluarga dan pekerjaan untuk mengurangi stres kerja.
Faktor-faktor yang Mempengaruhi Penggunaan Application-based Short Distance Delivery Service. Purnamaningsih .; Trihadi Pudiawan Erhan; Nosica Rizkalla
Ultima Management : Jurnal Ilmu Manajemen Vol 10 No 2 (2018): Ultima Management : Jurnal Ilmu Manajemen
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (2187.907 KB) | DOI: 10.31937/manajemen.v10i2.980

Abstract

Abstract The development of e-commerce in Indonesia these days are not only came from the contribution of technology giants such as Zalora and Berry Benka, but also the growth of small scale online shop that utilize e-marketplace like Tokopedia and Bukalapak and social media. As this sector grew, another business that also flourish in this situation is the application based short distance delivery services. Although viewed to simplify the process of order delivery, not all online shop has fully adopted this app yet. It was suspected that the unavailability of service standard and price plays a major role in this situation. This research is conducted to investigate the variables that determines the consumer behavior regarding the usage of the short distance delivery application. The analysis is carried out by using the Structural Equation Modeling method with Lisrel 8.8 to examine 4 hypotheses. The result shows that the factor that encourage customer to repeatedly use this kind of application is whether or not the applications are useful to them. Other than that, price value also impacts the customer behavior. This then lead to the race between those application to give the most competitive price possible Key Word: Behavioral Intention, Performance Expectancy, Effort Expectancy, dan Price Value
PENGARUH IMPORTANCE TO CAREER, FAMILY SUPPORT, EXPERIENCE OF FACULTY TERHADAP INTENTION TO PARTICIPATE IN STUDY ABROAD , TELAAH PADA PARA MAHASISWA UNIVERSITAS SWASTA, TANGERANG, BANTEN, INDONESIA boby arinto; Nosica Rizkalla
Ultima Management : Jurnal Ilmu Manajemen Vol 11 No 2 (2019): Vol 11 No 2 (2019): Ultima Management : Jurnal Ilmu Manajemen
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (973.762 KB) | DOI: 10.31937/manajemen.v11i2.1380

Abstract

The demand for internationalization activities of higher education has increased for years. More international students are interested in joining the program. For universities, the internationalization program has a significant impact on improving accreditation. Meanwhile, the Study Abroad Program, as part of internationalization, plays a vital role for students because it has a good effect for the students to get career objectives after they graduate from university. The problem is the ratio of the number of participants of the Study Abroad program in Indonesia is still relatively low compared to other countries in the ASEAN level. Therefore, the problem and how to overcome it is an essential topic in this research. In this study, we use a theoretical background from the Theory of Planned Behavior (TPB), which predicts intentions to study abroad. Respondents in this study were the students of Multimedia Nusantara University, Tangerang, Indonesia. The result is the importance of a career, the experience of professor in Study Program and family supports have the positive intention to participate in study abroad.
ANALISIS PENGARUH UBIQUITY, PERSONALIZATION, DAN INFORMATIVENESS TERHADAP USEFULNESS DAN IMPLIKASINYA TERHADAP STICKINESS OF MOBILE APPLICATION TELAAH PADA PENGGUNA MUSIC STREAMING APPLICATION Purnamaningsih Purnamaningsih; Nosica Rizkalla
Ultima Management : Jurnal Ilmu Manajemen Vol 11 No 2 (2019): Vol 11 No 2 (2019): Ultima Management : Jurnal Ilmu Manajemen
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1166.911 KB) | DOI: 10.31937/manajemen.v11i2.1391

Abstract

Music streaming application in Indonesia is starting to develop, which is marked by an increasing number of users. However, with the availability of many choices of application music streaming providers, which offer ease of accessing songs encourage users to exchange from one application to another briefly. This condition is certainly not favorable for application service providers. Considering one of the advantages obtained by the application provider is the purchase of paid content on the application. The longer an application has used the possibility to buy paid content, the higher. For this reason, this study aims to increase the frequency of application usage through the approach of post-adoption, namely stickiness. It is expected that users of music streaming applications can continue to use the application in the long run and take advantage of other services in the application. Four hypotheses will be tested and analyzed with structural equation model (SEM). The results showed that ubiquity and personalization affect usefulness, which in turn will increase stickiness. Whereas in this study, informativeness proved not to influence usefulness. The research implications describe efforts to increase the perception of the benefits of an application so that paid users want to use the application in the long run.
Indonesian Women Perspective: The Exploration of Factors Influencing the Adoption of Menstrual Cup Oktavian Kamira; Nosica Rizkalla
Journal of Business and Management Review Vol. 4 No. 2 (2023): (Issue-February)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr42.6192023

Abstract

Menstruation is a natural phenomenon in women who have gone through puberty. During this period, it is very important to maintain the hygiene of the private part. Unfortunately, education about menstruation in Indonesia is still low. This lack of education about menstruation also causes the Indonesian women to be uninformed about the menstrual product other than disposable menstrual pad. Menstrual pad is considered to bring a lot of disadvantages, not only to the health but also to environment. One of the product alternatives that can be used during menstruation is menstrual cup. However, the adoption of menstrual cup in Indonesia is still very low. This study intends to explore what factors can influence the purchase intention for menstrual cup by examining consumer doubt, scepticism, familiarity, information seeking and value for money. 160 responses were collected through the survey using a self-administered questionnaire. Research hypotheses were tested using multiple regression, with SPSS software. The result of this study showed that consumer doubt, familiarity, information seeking and value for money were significant in influencing purchase intention, while scepticism was not significant. The result of this study gives insight for the companies producing menstrual cup in designing the proper strategy in promoting their products. Limitations and suggestions for further research was also discussed
What Determinants Make Internship Intention to Join the Hospitality Industry Annas, Mohammad; Humairoh; Nosica Rizkalla; Margareta Priswati Hayu Pratiwi
Dinasti International Journal of Economics, Finance & Accounting Vol. 4 No. 1 (2023): Dinasti International Journal of Economics, Finance & Accounting (March-April 2
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v4i1.1747

Abstract

Retaining the program from the campus so that you can enjoy for the first time the way to practice in work, which may be referred to as internship work, offers college students an idea of running in the industry. Within internships performed by college students, there are numerous factors to attain satisfaction in an internship, one among which is the element of social support within the painting's surroundings. Consequently, this examination discusses the influence of social assistance on internship pleasure which affects the goal of signing up for the hospitality industry of college students who carry out internships in 4-stars hotels. This research uses quantitative techniques and judgemental sampling techniques. Primary data collection is information collected by distributing questionnaires to students of private universities in the Jakarta and Banten areas who did internships at four-star hotels within the Jakarta and Banten regions. The data amassed became 183 respondents. The data obtained is processed using the Structural Equation Modeling (SEM) method. The outcomes showed that perceived supervisor support and coworker support positively impacted Internship satisfaction, and perceived organizational support did not affect Internship satisfaction. Internship satisfaction impacts the intention to join the hospitality industry.
Co-Authors Annas, Mohammad boby arinto Elissa Dwi Lestari, Elissa Dwi Humairoh Margareta Priswati Hayu Pratiwi Oktavian Kamira Purnamaningsih Purnamaningsih . Purnamaningsih Purnamaningsih Septi Fahmi Choirisa Sugiarto Suhendar Trihadi Pudiawan Erhan