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Russian-speaking tour guide’s language mastery: mastering foreign language for quality service assurance Gede Ginaya; I Wayan Jendra; Ida Zuraidah; I Ketut Sadia
English Vol 2 No 2 (2018): December 2018
Publisher : Politeknik Negeri Bali

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Abstract

A professional tour guide is regarded as a front-liner of the tourism and the ambassador of his/her country. Therefore, the performance of a tour guide is very important as a quality assurance of services in order to fulfil the tourists’ satisfaction. This study aims at investigating the mastery level of the tour guide’s Russian language related to the quality assurance of uniform services in meeting the tourists’ satisfaction. By applying a descriptive qualitative research, the data was collected through observation, interview, and document review. The theory used to undertake this study is communicative competence (grammar, sociolinguistics, and communicative strategic). The study reveals that the mastery of Russian language for a professional tour guide has been proven to meet the expectation of Russian tourists to get the excellent service as a quality assurance to provide the tourist satisfaction so that products prepared by travel agents and purchased by the tourist are carried out properly.
MELIHAT SISA-SISA KEJAYAAN MAJAPAHIT DI PUSAT INFORMASI MAJAPAHIT SEBAGAI UPAYA PENGUAT JATI DIRI BANGSA Zuraidah Zuraidah
Journal Social and Humaniora Vol 17 No 1 (2017)
Publisher : Udayana University Press bekerjasama dengan Fakultas Ilmu Budaya Universitas Udayana

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Abstract

Majapahit was a great kingdom, at Clasic Era wich has thousands of tangible adn intangible cultural heritage. Various archaeological ancient at majapahit Era very atractive and challenging the scientist to examine and investigate the based on their aspect and knowlegde. The article examined the remain of Majapahit fame at Majapahit Information Centre, wich purpose of Indonesian identity reinforming. The National Reinforming is very important to present global cultural influences it also stimulated awareness and a?ection concerning about the importan of archaeological ancient Keywords: Majapahit Information Center, Ancient, Identity
Pengelolaan Cagar Budaya untuk Kepentingan Publik di Kabupaten Gianyar, Bali Zuraidah .
Journal Social and Humaniora Vol 18 No 1 (2018)
Publisher : Udayana University Press bekerjasama dengan Fakultas Ilmu Budaya Universitas Udayana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1200.957 KB) | DOI: 10.24843/PJIIB.2018.v18.i01.p10

Abstract

This study aims at finding the management of cultural heritages which are publically utilized. The locations of the study are Pegulingan temple, TirtaEmpul temple, Mengening temple, GunungKawi temple, and Goa Gajah. There are two stages of method applied in the study. The first, method and technic of collecting data (observation, interview and library study); the second isthe method ofqualitative data analysis. The results of the study show that the management applied to the five cultural heritages is the combination of management between the government (the District of Gianyar and BPCB Bali) and the local people. The involvement of the local people shows the application of the concept of CRM in which the people are benefited by the existence the archeological sites around their residences.
Ken dalam Prasasti Sīma Masa Pemerintahan Rake Kayuwaṅi Dyah Lokapala Giri Purnomo; Ni Ketut Puji Astiti Laksmi; Zuraidah nfn
Tumotowa Vol 5 No 1 (2022): Tumotowa
Publisher : Balai Arkeologi Provinsi Sulawesi Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24832/tmt.v5i1.104

Abstract

Bentuk pakaian yang digunakan pada masa Jawa Kuno adalah selembar kain utuh yang dililitkan ke tubuh. Kain ken adalah kain yang digunakan oleh kaum perempuan pada masa Jawa Kuno. Keberadaan kain ken dapat ditelusuri melalui prasasti sīma. Penelitian ini menggunakan metode analisis deskriptif dan interpresati data. Prasasti yang digunakan sudah pernah diterjemahkan kemudian diinterpretasi. Penyebutan kain ken dalam prasasti sīma mirip seperti penyebutan kain wḍihan (kain untuk kaum laki-laki). Kain ken disebutkan pada bagian pemberian pasék kepada para pejabat dan tamu undangan. Keberadaan kain ken dapat memberikan informasi strata sosial kaum perempuan yang menerima pasék. Kaum perempuan yang menerima pasék kain ken meliputi istri raja, ibu dari seorang rakai, istri pejabat kerajaan, istri, dan pejabat daerah. Hasil penelitian menunjukan bahwa kain ken mampu memberikan gambaran kedudukan seseorang dalam sebuah pemerintahan dan strata sosial dari pejabat tinggi hingga pejabat daerah.