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Journal : Jurnal Administrasi Bisnis

PEMBERDAYAAN APARAT KELURAHAN DALAM MENINGKATKAN KUALITAS PELAYANAN PUBLIK (Suatu Studi Di Kecamatan Singkil Kota Manado) JENILDA PAPUTUNGAN; MARTHA OGOTAN; FEMMY TULUSAN
JURNAL ADMINISTRASI BISNIS Vol. 3 No. 001 (2014): JURNAL ADMINISTRASI BISNIS
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v3.i001.%p

Abstract

ABSTRACT : In the public service, government officials are responsible for providing excellentservice to the community in order to create a welfare society. Society has the right to get the bestservice from the government because the public has provided funds in the form of payment of levies.Under these conditions, this study to determine the extent to which the relationship between theempowerment of village officials with the quality of public services in the city of Manado Singkildistricts.This study used a quantitative approach with a descriptive and explanatory methods. This ispossible because on one side of the problem carefully enough at the actual and on the other hand, thisstudy intends to analyze between the two variables. Source of data / research respondents as many as64 people taken from public officials and employees. To analyze the relationship between the twovariables used product moment correlation analysis.Once the analysis is calculated with SPSS version 20 for windows then obtained a coefficient of 0.959.So there is a positive relationship between empowerment of village officials with the quality of publicservices.Based on the results of the data analysis deduced that, after doing the research variablesidentifying the distribution of respondents' answers to the average of all the variables are in the highcategory. Thus, the proposed hypothesis has been tested empirically once enforceability justify theunderlying theories.Keywords: Empowerment of village officials with the quality of service
Co-Authors Adipati Napoleon Alden Laloma Aler, Yeilan Stasia ALIANI, GUSMAN Anita Christine Runtu, Anita Christine ANSARI SAIYA, ANSARI ASTONO, MARIYATI BANDO, PUTRI AGRIANE BELLA, JELSI NOVITA BINGKU, JANWAR BOLANG, IRENE PAULINA BRENDA NATALIA MOTULO, BRENDA NATALIA Burhanuddin Kiyai BUYUNG, RIVALDY DESTRINA PALIEMA, DESTRINA Deysi Tampongangoy Dyna Maryanti Tahupiah, Dyna Maryanti ERARI, ABERT NIKOLAS Fanrico Soukotta, Fanrico FATMAWATI UMASANGADJI Femmy Nurul Akbar FEMMY TULUSAN FLORENCE DAICY LENGKONG Grace Manimpurung, Grace HAMEL, ALVINITA Helly Kolondam HETRONAP KOGOYA, HETRONAP HUMAPI, JULIEN Jantje Mandey Jeferson Glandy Lumentah, Jeferson Glandy JENILDA PAPUTUNGAN Jhonny Hanny Posumah, Jhonny Hanny JOHNNY HANNY POSUMAH JOORIE MARHAEN RURU Joyce Rares KOGOYA, ORINA KOSO, JELI Kurang, Olisstefiyani Lahamadi, Feki LARENGGAM, SRIA LOBOR, NARWIN LUMI, JACKLIN MAKALALAG, POPPYANA MALEMPI, LIANASTASIA Maliki, Tiara Murtifa MANITIK, ROLANDO MANUHO, IRMA MULIATI MBAE, AGHNES TRESYA Mefry Pandoh Meytha Margaretha Sumual, Meytha Margaretha MOKOAGOW, MELIANI MONTOALI, VALENTIN Novie Anders Palar, Novie Anders NOVVA PLANGITEN PANURAT, ALFONSIUS Patar Rumapea RANTUNG, VINCENT Reni Liba Saba, Reni Liba REZHA KAUNANG Rilia Lita Rantung, Rilia Lita RORIMPANDEY, CHRISTOFEL Rorong, Meirando E. ROSITA Umaternate, ROSITA Rully Mambo SALDRAK, PUPUT Salmin Dengo SANDUYO, ADRIAN SANI, TITUS SLAMET, AYU NINGSI Stefanus Sampe, Stefanus Takaliuang, Arfan Tamaheang, Sendi Prastika TAMPI, GUSTAAF BUDI TELLY SONDAKH TETHOOL, HENDRIK TOLOLIU, ANDRE WILDY Tombiling, Nikita Debora VALLEN REZA PRATAMA MAWU VAN GOBEL, MUZDALIFA VERY LONDA WATUNG, FRILIA FEREN