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All Journal Jurnal Siasat Bisnis JURNAL ILMU PEMERINTAHAN Journal of Governance and Public Policy Jurnal Manajemen Pelayanan Publik Otoritas : Jurnal Ilmu Pemerintahan Dinamisia: Jurnal Pengabdian Kepada Masyarakat Nation State : Journal of International Studies Jurnal Public Policy Madaniya Journal of Contemporary Governance and Public Policy Wedana: Jurnal Kajian Pemerintahan, Politik, dan Birokrasi Warta Pengabdian Andalas: Jurnal Ilmiah Pengembangan Dan Penerapan Ipteks
Pahmi Amri
Department Of Government Studies, Faculty Of Social And Political Sciences, Universitas Islam Riau
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Social Sciences Transportation Other

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Building bonds for sustainable growth: social capital and networking in Indonesian tourism development Suri, Dia Meirina; Fikri, Rijalul; Amri, Pahmi; Sasmi, Dini Tiara
Otoritas : Jurnal Ilmu Pemerintahan Vol 14, No 1 (2024): (April 2024)
Publisher : Department of Government Studies Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/ojip.v14i1.10028

Abstract

This research aims to identify and analyze the utilization of social capital in developing tourist attractions and networking in Kampar Regency. This study focuses on two potential tourist attractions owned by Kampar Regency, namely the Pulau Cinta tourist attraction and the Ulu Kasok views. The research design used is qualitative interpretative; in collecting information, primary data was obtained through observation and in-depth interviews. The interview results were entered into the Nvivo 12 Plus data processing application for coding and then analyzed using graphs and crosstab. The triangulation technique was used to obtain valid and credible results. The research findings show that the identified social capital in developing tourist attractions in Ulu Kasok and Pulau Cinta are networks built online and offline. First, tourist attraction organized online and offline promotions to attract visitors, but the improvement of the online platform requires further enhancement. Second, communication with stakeholders and the local community necessary to improve. Third, trust building between tourism destinations organizer and the local community enables tourist attractions to develop, and the fourth is Information openness about tourism destinations. The contribution of this research suggests maximum efforts in utilizing social capital in developing sustainable tourism destinations, through strengthening social networks, building trust, and enhancing communication among stakeholders and local communities.
The analysis of ride hailing user characteristics from app reviews Amri, Pahmi; Suri, Dia Meirina; Syuhada
Jurnal Siasat Bisnis VOL 28, NO 2 (2024)
Publisher : Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/jsb.vol28.iss2.art7

Abstract

Purpose – This research measures the perceptions of ride-hailing (Gojek) users on the Playstore review page.Design/methodology/approach – This research uses qualitative analysis and a sentiment analysis approach. The primary data for this research comes from 5000 user reviews of the Gojek application on the Play Store application. Data collection was carried out with the help of the Ncapture tool in Chrome, which was then exported to the NVivo 12 Plus software in a PDF file. This research uses NVivo 12 Plus software to visualize coding data for several reviews from Google Playstore.Findings – The research results show that the perception of Gojek application users is dominated by negative criteria, nuances of disappointment with the driver's behaviour, and application errors that flood the reviews. The ratings given by users are dominated by the number one, which indicates the lowest point.Research limitations/implications – This research provides a theoretical contribution that the sentiment analysis approach is one of the instruments successful in revealing user perceptions of a service application. Practical implications – This research provides a practical contribution to the Gojek application company in that user reviews can influence customer intentions, so it is necessary to carry out routine improvements and serious in-depth evaluations by considering reviews from earlier users.Originality/value – This study fills the gap regarding online transportation user sentiment by utilizing big data from reviews on Google Playstore.
Leadership and Institutional Design in Public Service Digitalization Suri, Dia Meirina; Amri, Pahmi; Hildawati, Hildawati
Jurnal Manajemen Pelayanan Publik Vol 8, No 2 (2024): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v8i2.53807

Abstract

Digitalization of public services has become an influential agenda for the government in today's digital era. However, to succeed in this digital transformation, institutions and leaders face challenges, such as unpreparedness of infrastructure and resources and mismatches between regulations and policies. This study analyzes and explains the appropriate leadership and institutional design in digitalizing public services. The method used is a case study approach with data collection using interviews with research informants. The results of the interviews are processed using the Nvivo 12 Plus data processing application and analyzed qualitatively. The results found that leadership and institutional roles are interrelated and influence each other in digitalizing public services. Robust leadership design in vision and strategy, building a culture of innovation, along with institutional design that can organize, facilitate collaboration, and manage organizational change, form a solid foundation for the success of digitizing public services. However, these changes must be balanced with continuous evaluation to refine and improve digital services. This research is expected to contribute to the government in facing challenges in implementing the digitalization of public services, especially in leadership and institutional design.
Analysis of the Synergy of the Penta Helix Model in Handling COVID-19 at the Pekanbaru City Level Ardiansyah Ardiansyah; Suparto Suparto; Wira Atma Hajri; M. Rafi; Pahmi Amri
Journal of Contemporary Governance and Public Policy Vol. 4 No. 1 (2023): (April 2023)
Publisher : Pusat Penelitian Ilmu Sosial dan Humaniora Kontemporer, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46507/jcgpp.v4i1.88

Abstract

The government has a crucial role in the management of COVID-19 since it is a leader. However, to speed up breaking the chain of transmission of COVID-19, the government needs various solutions from various stakeholders, considering that the COVID-19 pandemic is a broad problem and all parties are required to work together to achieve this goal. This study aims to explain the influencing factors and implications of the Penta Helix synergy in handling COVID-19 at the Pekanbaru City Level. This study then used a qualitative analysis method with Nvivo 12 Plus as an analytical tool to help visualise data from online media. The findings of this study indicate that the factors that influence the synergy of the Penta Helix model in handling COVID-19 at the Pekanbaru City Level include the role of government, involvement, and equality between actors, joint decision-making processes, formal organization, consensus, and collaboration factors in problem-solving. Then, the synergy of the Penta Helix model in handling COVID-19 in Pekanbaru City has two impacts, namely, the implications for developing the spirit of cooperation and accelerating the handling of the COVID-19 pandemic in Pekanbaru City. The implications of this research provide a reference for the importance of strengthening actor synergy based on a systematic mapping of the balance of roles of each stakeholder to optimally contribute to handling COVID-19 at the Pekanbaru City Level.
Optimalisasi Potensi Pariwisata Desa untuk Penguatan Ekonomi Lokal Berkelanjutan di Negara Bagian Terengganu Malaysia Dia Meirina Suri; Pahmi Amri; Siti Hajar; Dinda Adelia
Madaniya Vol. 6 No. 1 (2025)
Publisher : Pusat Studi Bahasa dan Publikasi Ilmiah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53696/27214834.1152

Abstract

Terengganu merupakan negara bagian yang terletak di wilayah pesisir dan memiliki potensi pariwisata alam berupa pulau atau pantai. Potensi pariwisata yang dimiliki Negara Bagian Terengganu sangat mungkin untuk dikembangkan sehingga mampu meningkatkan perekonomian masyarakat lokal. Masyarakat Negara Bagian Terengganu terkenal dengan kerajinan tangan seperti songket dan batik. Tujuan dari pelaksanaan kegiatan pengabdian ini untuk mengoptimalisasikan potensi pariwisata yang ada di Negara Bagian Terengganu Malaysia sebagai destinasi wisata bagi wisatawan mancanegara. Metode pengabdian dilakukan melalui beberapa tahapan yaitu sosiallisasi, pelatihan dan penyuluhan, penerapan tekhnologi, pendampingan dan evaluasi. Hasil pengabdian adalah pengelola didampingi untuk meningkatkan promosi pariwisata melalui media sosial dan website, bagaimana meningkatkan pelayanan penyeberangan menuju pulau Redang dan kemungkinan untuk membuka penginapan atau homestay di Pulau tersebut, kemudian masyarakat setempat yang memiliki usaha kerajinan tangan lebih kurang sepuluh orang diberikan penyuluhan dan pendampingan untuk meningkatkan kualitas kerajinan tangan dan di packaging dengan baik. Kesimpulan dari kegiatan pengabdian ini adalah pariwisata di Negara Bagian Terengganu terutama untuk wisata Pulau Redang memiliki potensi untuk dikembangkan sehingga mendatangkan banyak wisatawan mancanegara dan masyarakat sekitar memiliki kesempatan untuk memasarkan kerajinan tangan yang mereka miliki.
Analisa SWOT Kebijakan Poros Maritim Global di Wilayah Kepulauan Riau Yudilla, Artha; Amri, Pahmi
Nation State: Journal of International Studies Vol. 3 No. 2 (2020)
Publisher : Faculty of Economics and Social Science, Department of International Relations, Universitas Amikom Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24076/NSJIS.2020v3i2.360

Abstract

Geostrategic and geopolitical positions provide opportunities for Indonesia not only as a global economic path but also an international marine security pathway. Maritime wealth is also a force in Indonesia's maritime diplomacy in the International realm. This is then the basis of the formulated mega project policy to make Indonesia a global maritime axis. But the problem is that so far the Global Maritime Fulcrum policy does not yet have a detailed blueprint for policy implementation in the national state and only focuses on macro discussions in the form of international cooperation discourse that has also not seen significant progress. . This research will try to analyze how the Global Maritime Axis policy is implemented. What are strengths, weaknesses, opportunities, and threats. at the micro level. To be more specific, this research will take a case study in Riau islands which is one of the most strategic maritime areas in Indonesia located in the strait of Malacca. By analyzing how this policy is rationed directly in the micro realm can be a record for governments in formulating better policies in the future.
Co-Authors Agung Wicaksono Ardiansyah Ardiansyah Ardiansyah Dia Meirina Suri Dinda Adelia Efendi Ibnu Susilo Faez Syahroni Fikri, Rijalul Hildawati Hildawati, Hildawati Irwan Gesmi Khotami M. Rafi Moris Adidi Yogia Moris Adidi Yogia Panca Setyo Prihatin Riauan, Muhd Ar. Imam Sasmi, Dini Tiara Siti Hajar Suparto Suparto syuhada Syuhada Syuhada Tarmizi Yussa Ulung Pribadi, Ulung Wijaya, Mendra Yudilla, Artha