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All Journal Jurnal Manajemen Informasi Kesehatan Indonesia (JMIKI) Community Development Journal: Jurnal Pengabdian Masyarakat Indonesian Journal of Health Information Management (IJHIM) Jurnal Ilmiah Maternal Indonesian Journal of Health Information Management Services (IJHIMS) E-Amal: Jurnal Pengabdian Kepada Masyarakat Gateway for Understanding Research in Education Research and Evidence on Knowledge in Administration and Management — Medical Electronic Data and Information Systems
Antik Pujihastuti
STIKes Mitra Husada Karanganyar
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Immunology & microbiology Medicine & Pharmacology Nursing Public Health Social Sciences

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Helpdesk Application Design Electronic Medical Record Reporting Antik Pujihastuti; Eni Efanti
Research and Evidence on Knowledge in Administration and Management — Medical Electronic Data and Information Systems Vol. 1 No. 1 (2025): March, 2025
Publisher : CV. Get Press Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69855/rekammedis.v1i1.290

Abstract

The number of EMR users in RSUP Dr. M.Djamil Padang often occur disorders such as application errors, EMR hank or application can not be opened, employee/user complaints about the problem is not known to have been done. Purpose: This study aims to design a helpdesk application to streamline the reporting of electronic medical record issues, thereby addressing the existing problems. Methods: This study employed a Research and Development (R&D) method. The research was conducted at Dr. M. Djamil Hospital Padang. Data were collected through observations and interviews with two key 2 informants: the head of the Hospital Information System (SIMRS) and one IT staff. A checklist table was also utilized. The application was designed using the waterfall development method. Results: he resulting helpdesk application for electronic medical record (EMR) issues reporting was developed in line with the workflow of the existing EMR reporting process. The helpdesk comprises four main components: user data, report data, problem solving data, and reporting data. Implications: the helpdesk application is necessary to ensure optimal coordination of users and the EMR manager, thereby minimizing the problems that occur. Conclusion: the designed helpdesk application successfully addresses EMR reporting issues that were previously handled manually.
The Impact of the Latest Health Data Privacy Regulations on Patient Information Access Policies in Healthcare Service Facilities Antik Pujihastuti; Yuyun Manggandhi; Khofifah Rafika
Research and Evidence on Knowledge in Administration and Management — Medical Electronic Data and Information Systems Vol. 1 No. 2 (2025): September, 2025
Publisher : CV. Get Press Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69855/rekammedis.v1i2.306

Abstract

This investigation scrutinizes the impact of Indonesia's Law No. 27 of 2022 (UU PDP) on patient information access policies in healthcare institutions. Employing a qualitative methodology based on secondary data content analysis of national statutes, ministerial regulations, and professional guidelines, the study assesses the legal and ethical ramifications for clinical data management. Key findings indicate a significant strengthening of patient rights, evidenced by mandatory explicit consent and the implementation of role-based access protocols, coupled with advanced security adoption in large hospitals. Conversely, regional facilities confront considerable challenges from limited infrastructure and inadequate human capital, leading to elevated data breach susceptibility. Persistent legal enforcement issues and ethical dilemmas necessitate continuous training and clear operational guidelines. The research emphasizes the critical need for integrated enforcement, technical modernization, and coordinated stakeholder action to ensure the secure and equitable handling of patient data, aligning with international standards. Future research should focus on scalable technological and ethical awareness solutions.
Co-Authors Adelia Bela Pratama Anindhita Yudha Cahyaningtyas Dewi Arradini Eni Efanti Fadhil Muhammad Arief J Fadhil Muhammad Arief Juliansyah Hanifah Apriliandawati Harjanti Harjanti Irianto M.Ali Khofifah Rafika Maknun, Lu'luil Ngatmi Setyo Rini Nunik Maya Hastuti Rima Para Mudika Suwarnisih - Yuyun Manggandhi