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All Journal Jurnal Sains & Teknologi Lingkungan Binus Business Review JOIV : International Journal on Informatics Visualization Warta Ardhia : Jurnal Perhubungan Udara SEEIJ (Social Economics and Ecology International Journal) International Journal of Business Economics (IJBE) Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking)
Yuniarty Yuniarty
Bina Nusantara University
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Transportation Other

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Model Strategi Prospektif Kinerja Manajemen di Perusahaan Tour & Travel Aryanto, Rudy; Yuniarty, Yuniarty
Binus Business Review Vol 1, No 2 (2010): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v1i2.1093

Abstract

This study aimed to build a prospective management model of sustainable tour packages in PT. Golden Rama Express. Given the complexity and the many interrelated factors in the performance management packagetours, it is necessary to approach a holistic system. First, the method used in developing the performance management model is a sustainable package tour and, second, using prospective analysis. Determination of the attributes that reflect the sustainability performance of the tour package is based on field studies. Based on the four dimensions of sustainability, namely the dimensions before the trip, during trip, etc., and the tour leader aredetermined as much as 23 attributes. Attributes in four dimensions for each package tour Junglelicious Africa, Asia Splendid, Adventurous Australia and New Zealand, Europe Romantical and Marvelous the U.S. and Canada. After obtained the level of sustainability index values of each dimension that can be categorized into the not sustainable until very sustainable values of the index, combination of these factors forms the basis of development models.. Based on the scenario that was built and in order to achieve the ideal scenario is the recommended scenario is the optimistic scenario.
Analisis Strategi Bisnis Pada PT Datacomm Diangraha Enny Noegraheni Hindarwati; Yuniarty Yuniarty; Yasmine Farah
Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking) Vol 2, No 3 (2016): Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management, and B
Publisher : STIE Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35384/jemp.v2i3.107

Abstract

PT Datacomm Diangraha runs in the information technology and communication especially on the system of specializes include network infrastructure, network security, network management, and applications. The purpose of this research to review and analyze the condition of the internal factor and the internal PT Datacomm Diangraha and to determine proper strategy for the company. This research deployed external factor evaluation (EFE), CPM, internal factor evaluation (IFE), grand matrix strategy, internal-external matrix (IE), SPACE matrix, SWOT matrix, and QSPM matrix. According to QSPM matrix, the best strategy for PT Datacomm Diangraha is product development because of the attraction higher than market penetration and market development.
Model Strategi Prospektif Kinerja Manajemen di Perusahaan Tour & Travel Rudy Aryanto; Yuniarty Yuniarty
Binus Business Review Vol. 1 No. 2 (2010): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v1i2.1093

Abstract

This study aimed to build a prospective management model of sustainable tour packages in PT. Golden Rama Express. Given the complexity and the many interrelated factors in the performance management packagetours, it is necessary to approach a holistic system. First, the method used in developing the performance management model is a sustainable package tour and, second, using prospective analysis. Determination of the attributes that reflect the sustainability performance of the tour package is based on field studies. Based on the four dimensions of sustainability, namely the dimensions before the trip, during trip, etc., and the tour leader aredetermined as much as 23 attributes. Attributes in four dimensions for each package tour Junglelicious Africa, Asia Splendid, Adventurous Australia and New Zealand, Europe Romantical and Marvelous the U.S. and Canada. After obtained the level of sustainability index values of each dimension that can be categorized into the not sustainable until very sustainable values of the index, combination of these factors forms the basis of development models.. Based on the scenario that was built and in order to achieve the ideal scenario is the recommended scenario is the optimistic scenario.
The Role of Network Capabiliity in Shaping Behavior E-commerce Acceptance Among Small Businesses in Keranggan Village Yuniarty Yuniarty; Hartiwi Prabowo; Ridho Bramulya Ikhsan
Social Economics and Ecology International Journal (SEEIJ) Vol. 4 No. 1 (2020): March
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/seeij.v4i1.7353

Abstract

This research is a case study to help identify the driving factors of e-commerce acceptance by small businesses in Keranggan Village in Indonesia. This study argues that factors such as technology-organization-environment need to be strengthened by network capability from business actors so that e-commerce adoption intention emerges. From the total samples of 100 business actors in Keranggan Village. The study utilized Structural Equation Modeling (SEM) with SmartPLS 3.0 for data examination. Consequently, the relationship of technological context with e-commerce acceptance is mediated by significant network capability.
Airline Service Delays And The Impact On Customer Perceptions, Switching Intentions And Negative Word Of Mouth Juliater Simarmata; Ridho Bramulya Ikhsan; Hartiwi Prabowo; Yuniarty Yuniarty; Dewulf Wouter
WARTA ARDHIA Vol 48, No 2 (2022)
Publisher : Badan Kebijakan Transportasi, Kementerian Perhubungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/wa.v48i2.483.1-11

Abstract

This research examines the influence of service delay on negative emotions and its result on switching plans and negative word of mouth as customer behavior. The survey was conducted on customers who have undergone delays in LCC airlines in Indonesia. The respondents' total number was 383, and the questionnaire responses were analyzed using SEM and mediation testing. As a result, this study accepts all the hypotheses that service delay affects anger and worry, and its impact on switching intention behavior and negative word of mouth. This research provides insight into how airlines can manage and improve their service policies to minimize service delays.
Airline Service Delays And The Impact On Customer Perceptions, Switching Intentions And Negative Word Of Mouth Simarmata, Juliater; Ikhsan, Ridho Bramulya; Prabowo, Hartiwi; Yuniarty, Yuniarty; Wouter, Dewulf
WARTA ARDHIA Vol. 48 No. 2 (2022)
Publisher : Sekretariat Badan Kebijakan Transportasi, Kementerian Perhubungan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25104/wa.v48i2.483.1-11

Abstract

This research examines the influence of service delay on negative emotions and its result on switching plans and negative word of mouth as customer behavior. The survey was conducted on customers who have undergone delays in LCC airlines in Indonesia. The respondents' total number was 383, and the questionnaire responses were analyzed using SEM and mediation testing. As a result, this study accepts all the hypotheses that service delay affects anger and worry, and its impact on switching intention behavior and negative word of mouth. This research provides insight into how airlines can manage and improve their service policies to minimize service delays.
Towards Whom Do Consumers Exhibit Loyalty? Rajagukguk, Sabar Aritonang; Sofyan, Dedy; Yuniarty, Yuniarty
International Journal of Business Economics (IJBE) Vol 6, No 2 (2025): MARCH - AUGUST 2025
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/ijbe.v6i2.23681

Abstract

Purpose – This research aims to test the effect of perceived effectiveness of loyalty programs, perceived online channel value and customer loyalty on repurchase decision.Methodology – This study employs a quantitative approach. A study involving 210 samples from ACE Hardware members who are also MISS ACE app users examined the influence of perceived online channel value and perceived effectiveness of loyalty programs on repurchase decisions, mediated by customer loyalty, using the method of SEM, with SMART-PLS software for data analysis.Findings – Both perceived effectiveness of loyalty programs and perceived online channel value significantly influence repurchase decisions, both directly and indirectly through customer loyalty. The fact that the perceived online channel value has a greater impact than loyalty programs emphasises the need to enhance the value of online platforms as the primary means of creating loyalty and driving repurchases.Originality/Novelty – This research tests four research variables that have not been studied: perceived effectiveness of loyalty programs, perceived online channel value and customer loyalty on repurchase decision.Implications – The findings suggest that ACE Hardware members value the app's functionality more than the loyalty programs in making repurchase decisions, emphasising the need for investing in app features le tailoring more market-relevant loyalty programs.
Aplikasi Model Inovasi Quintuple Helix untuk Strategi Pengendalian Pencemaran Air Sungai Brantas Alfarizi, Muhammad; Ikhsan, Ridho Bramulya; Yuniarty, Yuniarty
Jurnal Sains dan Teknologi Lingkungan Vol. 16 No. 1 (2024): SAINS & TEKNOLOGI LINGKUNGAN
Publisher : Teknik Lingkungan Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/jstl.vol16.iss1.art6

Abstract

The river is an inseparable part of the maritime concept because it is very close to people's lives, both those who live in cities and villages. Of the many rivers in Indonesia, the focus of this study is the Brantas River with the reason that the phenomenon of environmental cleanliness is not maintained. This study aims to explain the Quintuple Helix model according to public perception as input for the government, universities and business actors to work together to create sustainable innovations in water management in the Brantas River. This study uses a descriptive method with a survey approach. The results show the actual condition of water management in the Brantas River from the community's point of view based on the results of a survey at the Brantas River location seen from the Quintiple Helix Model, namely the education system, economic system, natural environment, media and culture-based society, and lastly is the political system. Until the conclusion, form a Quintuple Helix innovation model which will be a powerful strategy for controlling water pollution in the Brantas River
Student Engagement Mechanism of Online Learning: The Effect of Service Quality on Learning Management System Prabowo, Hartiwi; Yuniarty, Yuniarty; Bramulya Ikhsan, Ridho
JOIV : International Journal on Informatics Visualization Vol 6, No 3 (2022)
Publisher : Society of Visual Informatics

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30630/joiv.6.3.1263

Abstract

Since typical classrooms do not include discussions, collaborative learning, or interactive learning activities, engagement is a major challenge in distant learning. Online learning satisfaction levels should be measured as evaluation material for future implementation. Although online learning has many advantages, a high dropout rate remains a significant challenge. This study investigates how higher education students' engagement and satisfaction with online learning are enhanced by information, system, and service aspects. The research design was quantitative research, and we used a questionnaire to collect data. The questionnaire was designed on a five-rating interval scale. The sampling technique was simple random sampling. The target minimum sample was counted using the Slovin method, and 206 undergraduate students taking online courses were surveyed online. The model was tested using structural equation modeling partial least squares (SEM PLS). This method is useful for investigating the relationship between constructs. The model was tested with the application of the SmartPLS program. The results revealed a positive and significant effect of system quality, information quality, service quality to student engagements, and their impact on student satisfaction, both direct and indirect. This study answers the literature gap and verifies the importance of online learning quality factors on students’ satisfaction and engagement. These results are expected to help to improve online learning in higher education settings, specifically on students' engagement and satisfaction, leading to perseverance and success.
Co-Authors Alfarizi, Muhammad Dewulf Wouter Enny Noegraheni Hindarwati Hartiwi Prabowo Hartiwi Prabowo Hartiwi Prabowo, Hartiwi Ikhsan, Ridho Bramulya Juliater Simamarta Rajagukguk, Sabar Aritonang Rudy Aryanto Rudy Aryanto, Rudy Sofyan, Dedy Wouter, Dewulf Yasmine Farah