Claim Missing Document
Check
Articles

Found 2 Documents
Search

Strategy to Increase Public Understanding in E-Toll Cards at the Tanjung Priok Access Toll Road (ATP) Rofian Dedi Susanto; Diana Prihandini; Restu Ikhtiar
Sociometry Journal of Social Science, Art and Humanity Vol 2 No 1 (2022)
Publisher : Universitas Muhammadiyah Metro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24127/sociometry.v2i1.2111

Abstract

Public Relations of PT. Hutama Karya (Persero) Tanjung Priok Access Branch (ATP) has disseminated information to the public regarding transactions at toll gates which are now non-cash. However, in reality, many people still do not care about the transfer or transition of transactions when entering the toll gate from cash to non-cash. There are still toll road users who lack balance when making transactions at the Toll Gate or do not carry an E-toll Card, so they cannot make payments when entering the Toll Gate. The purpose of this research is to study and analyze the PR strategy of PT. Hutama Karya (Persero) to increase public understanding of E-toll Cards on the Tanjung Priok Access (ATP) toll road to minimize the accumulation of vehicles due to lack of balance or drivers not carrying E-toll Card. This research is descriptive qualitative research with data collection techniques using interviews, observation, and documentation. Data analysis by the inductive way as well as text and media analysis. The results showed that the public relations strategy PT. Hutama Karya (Persero) Tanjung Priok Access Branch (ATP) is following Ruslan's Theory (2014), namely operational strategies, persuasive and educative approaches, public relations social responsibility approaches, cooperative approaches, and coordinative and integrative approaches. This is proven by the lack of obstacles in using the E-Toll Card on the Tanjung Priok Access (ATP) toll road and the solution to the problems faced.
The Effectiveness of Using the Application of Coverage Management System (SIMPAN) at the Madya Tax Office Bekasi, West Java, Indonesia Novianita Rulandari; Setya Haryati; Victor Van Kommer; Dwi Agustina; Diana Prihandini
Ilomata International Journal of Tax and Accounting Vol. 3 No. 1 (2022): January 2022
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (323.566 KB) | DOI: 10.52728/ijtc.v3i1.428

Abstract

The Archives Management System (SIMPAN) application is a breakthrough application innovation developed by the Bekasi Madya Tax Office to improve the performance of its employees in the context of monitoring and deepening tax revenue by improving the management and administration of taxpayer files and supervision of paying SPT (SPT) effectively and efficiently. The purpose of this study was to analyze the level of effectiveness of using the SIMPAN application. This study uses a qualitative descriptive method with data collection through observation, interviews, and documentation. The theory of effectiveness according to Campbell is used as a reference in this study. The results of the study indicate that the application of the SIMPAN application has been effectively carried out at the Bekasi Madya Tax Office.