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All Journal Ekonomi Bisnis Jurnal Pendidikan Sosiologi dan Humaniora Journal of Governance and Public Policy Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi JURNAL REFORMASI ADMINISTRASI Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Transparansi Jurnal Ilmiah Ilmu Administrasi Academy of Education Journal Jurnal Politik dan Pemerintahan Daerah Ilomata International Journal of Tax and Accounting Community Engagement and Emergence Journal (CEEJ) Ilomata International Journal of Management Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Ilomata International Journal of Management Ilomata International Journal of Social Science Jurnal Administrasi Pemerintahan Desa Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Golden Ratio of Mapping Idea and Literature Format Batara Wisnu : Indonesian Journal of Community Services Jurnal Pajak Vokasi (JUPASI) Jurnal Pendidikan Indonesia (Japendi) Sinergi International Journal of Accounting and Taxation Sinergi International Journal of Law Sinergi International Journal of Economics Politeia : Journal of Public Administration and Political Science and International Relations Jurnal Ilmu Administrasi Publik

Novianita Rulandari

Institut Ilmu Sosial Dan Manajemen STIAMI

Author-ID : 3513686

Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences Other

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Agile Governance in the Perspective of Public Services Through the Public Complaints Channel Handling People with Social Welfare Problems (PMKS) in South Jakarta Rofiyanti, Eka; Dewantoro, Bastian; Agustina, Dwi; Rulandari, Novianita; Razikin, Khairur
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 4, No 3 (2021): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i3.2432

This research is motivated by the increasing number of People with social welfare problems (PMKS), especially beggars and street children, so a response from various stakeholders is needed to overcome this as a form of social security protection for citizens. With the rapid development of technology, advances in information technology, and the potential for their use widespread; it opens opportunities for accessing, processing, and utilization of information in large volumes quickly and accurately. Also, it is to integrate the needs of the community by implementing channel community complaints through the system Citizen Relation Management (CRM) with the name Aplikasi Cepat Respon Masyarakat (Quick Response Communityâ€™s Application). The purpose of this research is to analyze government governance in providing public services through handling public complaints with social welfare problems (PMKS) in South Jakarta. The research method is descriptive research with a qualitative approach, which is further elaborated with secondary data from the play store, social media, or other news media. The data collection techniques were carried out through interviews, observation, and documentation data. The results of the study showed that the application of the public complaint channel through the system (CitÑ–zÐµn RÐµlÐ°tÑ–Ð¾n Management) as a form of Agile Governance seen from the 5 principles has been running quite well. It was because each principle has been implemented well even though some obstacles were still being faced. The use of public complaint channels should be re-socialized to the community, so the level of community participation in reporting problems in the surrounding environment can be maximized. In addition, from the point of view of service providers, the performance and capacity of service providers should be further improved so that the public complaint service channel can be utilized optimally

The Policy Implementation Of Social Ministry’s Cash Assistance Program During The Covid-19 Pandemic In Jakarta Rulandari, Novianita; Natision, Alian; Esien, Eddy Bruno; Kesmawan, Andri Putra
Journal of Governance and Public Policy Vol 9, No 1 (2022): February 2022
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/jgpp.v9i1.13113

The Ministry of Social’s Cash Social Assistance Policy is one of the Government’s programs to maintain the purchasing power of people directly affected by the COVID-19 pandemic. The purpose of this study is to analyze and evaluate the implementation of cash social assistance policies during the COVID-19 pandemic, analyze the factors that hinder the successful implementation of cash social assistance policies during the COVID-19 pandemic, and analyze the factors that support the social assistance policies during the COVID-19 pandemic. The research method used was descriptive qualitative. Informants in this study were bureaucrats, policy implementers, and the community as beneficiaries. This study found non-compliance with policy implementers in the standard and policy targets by deliberately violating them for certain benefits. Factors inhibiting cash assistance policy implementation include ineffective and inefficient policy output to target intended beneficiaries, lack of recipient’s name in the Integrated Social Welfare Data (DTKS), inaccurate redistribution of social assistance benefits, and inappropriate use of social assistance funds to purchase non-basic needs. Supporting factors are strict government supervision and evaluation monitoring on the use of social assistance funds that may reduce cash transfer and impair intended beneficiaries’ access to scarce resources in times of contemporary COVID-19 pandemic crisis-related society.

Analisis Partisipasi Masyarakat Terhadap Kepatuhan Wajib Pajak dalam Membayar Pajak Bumi dan Bangunan Perdesaan dan Perkotaan (PBB-P2) di UPPRD Johar Baru Jakarta Periode Tahun 2017-2019 Fathimatuz Zahra; Novianita Rulandari
Jurnal Pajak Vokasi (JUPASI) Vol 2, No 1: September 2020
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Local taxes are one of the sources of local revenue, including for the Johar Baru Jakarta Tax and Retribution Service Unit (UPPRD), which relies on one of the sources of income from the land and building tax revenue for the Rural Urban sector (PBB-P2). This study aims to determine the level of participation and compliance level of taxpayers in paying PBB-P2, the obstacles that have been found and the efforts that have been made. The author uses primary and secondary data which are then analyzed using descriptive qualitative methods. This study found that within three years the level of community participation and level of adherence was quite effective. One of the main factors and efforts that have an impact on public participation as taxpayers, namely the level of knowledge of the taxpayers themselves about the importance of paying taxes, as well as the inactivity of the community as wp in providing information on changes to their tax objects and on building ownership so that the data registered with data is not updated. in the field. Suggestions for the future are to create a new UPPRD Johar official site to make it easier for the public as taxpayers to update their tax object data without requiring the public as taxpayers to report to the UPPRD office

Analisis Strategi Peningkatan Penerimaan Pajak Hiburan Pada Badan Pendapatan Daerah Dki Jakarta Tahun 2019 Aldi Saputra; Novianita Rulandari
Jurnal Pajak Vokasi (JUPASI) Vol 2, No 1: September 2020
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

The phenomenon of this research is that entertainment tax revenue in DKI Jakarta has not been maximized. this is because there is still a lack of awareness of taxpayers and entertainment tax collection that has not been running optimally. This study aims to determine the analysis of strategies for increasing entertainment tax revenue in DKI Jakarta. This research method uses descriptive qualitative methods, with data collection techniques through observation, documentation and interviews. Data sources consist of primary data and secondary data. The results of this study indicate: (1) the strategy for entertainment tax revenue can be increased due to cooperation with other agencies and extensification of entertainment tax objects, as well as monitoring and collection. (2) the obstacle is the lack of awareness of taxpayers and resources, and (3) the efforts that have been made, namely by increasing the quality and quantity of resources both within the organization and the taxpayer itself.

Analisis Strategi Sosialisasi Pajak atas Transaksi Perdagangan melalui Sistem Elektronik (Pmse) sebagai upaya Optimalisasi Penerimaan Pajak Achmad Barlian; Noermina Rossya; Novianita Rulandari
Jurnal Pajak Vokasi (JUPASI) Vol 3, No 1: September 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Along with the development of today's world, technological advances have affected every aspect of life. The population census by Indonesia's Central Statistics Agency (BPS) in September 2020 recorded a population of 270.20 million people, with 196.7 million internet users, or 73.7% of Indonesia's total population, until the second quarter of 2020. Internet users continue to increase, so electronic activities are inevitable. This study aims to analyze the tax campaign strategy related to transactions of Trade through the Electronic System (PMSE) as an effort to optimize tax revenues, as well as the inhibiting and driving entities in the campaign strategy. The descriptive qualitative method was used to provide information about the existing campaign strategy at the Gambir Dua Tax Office in Jakarta. Data was collected through interviews, observation, and documentation. The results show that PMSE still needs to be developed properly. Facilities and infrastructure must be adequate and up to date with the times so that taxes from PMSE transactions contribute optimally to state revenues.

Analisis Kualitas Pelayanan Perpajakan dalam Rangka Meningkatkan Kepatuhan Wajib Pajak (Studi Kasus Kpp Pratama Jakarta Senen 2018) Maudy Zuraeva; Novianita Rulandari
Jurnal Pajak Vokasi (JUPASI) Vol 2, No 1: September 2020
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

This study aimed to determine the quality analysis of tax services at KPP Pratama Jakarta Senin in order to improve taxpayer compliance. The method used in this research was descriptive qualitative method. Data collection was carried out through interviews, observation and documentation. A total of eight informants were involved in this study. Data analysis was performed using the Credibility and Transferability Test. The results of this study indicate that service indicators such as reliability, responsiveness, competence, access, courtesy, communication, credibility, security, understanding, and tangibles owned by tax employees of KPP Pratama Jakarta Senin are very good so that taxpayers are satisfied with the services they provide. However, there are still weaknesses in the courtesy indicator, in which some employees are not friendly, and in the tangibles indicator, in which the quality of human resources and the number of computer units is still lacking and the awareness and compliance of taxpayers is still low. These weaknesses have resulted in the failure to achieve the tax achievement target.

Institutional Arrangement in the Investment Sector through Inter-Organizational Communication M. Widaningsih Widaningsih; Novianita Rulandari
Ilomata International Journal of Management Vol 3 No 2 (2022): April 2022
Publisher : Yayasan Ilomata

Investment is one of the economic drivers in various countries, because investment will be able to have a very significant impact on economic development. Therefore, this investment growth has special attention in various regions to support the smooth development of investment. Therefore, investment services, especially in licensing development, have changed dynamically in line with global economic developments. This situation requires innovation in investment and licensing processes to improve the investment climate. Handling efforts can be carried out in various ways such as human resource development or organizational management aimed at facilitating services for the business community. Based on the newest phenomena and facts supported by data, the problems were analyzed using qualitative method approaches and descriptive analysis methods. Thus, a descriptive analysis method is applied to find facts by accurately interpreting and describing the group and individual characteristics of the phenomena found from the results of this study. The results of this research showed that the bureaucratic path in completing licensing was very long and had an impact on the increasingly expensive licensing fees, so that this will not support the objectives of investment policies in the region. It can be concluded that the problem lies in the institutional aspect of the agency that handles licensing and investment issues that exist in each region which are still weak in formal and informal regulations and their enforcement, so that the implementation of policies on investment is still very difficult to be implemented, or bad implementation. The implementated of law enforcement both formal and informal, one of them is supported by the synergy between policy actors and harmonization of communication among organizations because this will have an impact on making licensing easily for investment to cut long bureaucratic paths as well as expensive costs

Analysis of the Implementation of the Joint Analysis between the Directorate General of Customs and Excisewith the Directorate General Of Taxes In Increasing State Revenue In The Prime Customs And Excise Office Type A Tanjung Priok Dian Wahyudi; Novianita Rulandari; Ratih Kumala; Pebriana Arimbhi; Eka Rofiyanti
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 4, No 3 (2021): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i3.2439

Collecting revenue targets has always been a challenge due to international taxes and relies heavily on the state of the world economy. Many factors that cause the non-achievement of the revenue target, such as the growth of Exports and Imports of Indonesia has slowed or grown negatively so that it is necessary to carry out joint analysis between the Directorate General of Customs and Excise together with the Directorate General of Taxation as an institution that has the task of collecting state revenues. The purpose of this research is to know the implementation of joint analysis between the Directorate General of Customs and Excise together with the Directorate General of Taxation. The research method used is qualitative descriptive method with interview research techniques, observation, and using secondary data. The results of the author's research are one indicator that has not been carried out to the maximum, namely the characteristics of the implementing organization, where there needs to be actors in the implementation of the policy and the division of duties and authorities. This is evidenced by the absence of standardized SOPs in the implementation of joint analysis that causes overlap and mutual waiting in starting an action that needs to be done. This is one of the things that needs to be a concern if the joint analysis wants to continue to be carried out continuously.

Study of Sustainable Development Goals (SDGS) Quality Education in Indonesia in the First Three Years Novianita Rulandari
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 4, No 2 (2021): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i2.1978

The aim of this study is to conduct research and analysis on Indonesia's progress toward the Sustainable Development Goals (SDGs) Quality Education over the last three years (2015-2018). The aim of this study is to assess and comprehend Indonesia's progress toward achieving the Sustainable Development Goals (SDGs) for Quality Education since they were announced in 2015. In Indonesia, the Sustainable Development Goals (SDGs) and Education Quality thesis utilizes a qualitative research design. We conducted this research using a case study analysis based on the procedure, the data, and the triangulation of sources. We draw certain conclusions as a result of the study. To begin, in comparison to four years ago, at the time of the SDGs' initial ratification, Indonesia experienced better progress in terms of timeliness and participatory processes. But even so, the challenges faced by implementing the SDGs are not just about those two things. In terms of substance, the ambition of SDGs to eliminate the negation component of the development is a work that is almost close to utopia. Second, in terms of the process, the implementation of SDGs Quality Education at the national level still leaves homework such as accountability mechanisms, receipt of data from non-government parties, and the participation process itself. This should not be seen as a burden but rather a challenge that must be faced to improve performance for the acceleration of Indonesia's quality education national development until 2030. Third, the active role of the government is certainly the main capital for the implementation and achievement of SDGs quality education in Indonesia. Initiatives that come from various parties, including universities, bring optimism that the SDGs quality education will be implemented on inclusive and participatory principles. Fourth, a coalition of civil society organizations is needed to ensure that the SDGs' quality education is implemented in the context of Indonesia's growth, both at the national and regional levels. These social systems have the potential to pressure the Indonesian government to prepare for a variety of things, both procedurally and substantively.

Penguatan Kelembagaan Dalam Meningkatkan Sektor Ekonomi Melalui Investasi M. Widaningsih; Novianita Rulandari
Jurnal Reformasi Administrasi : Jurnal Ilmiah untuk Mewujudkan Masyarakat Madani Vol 8, No 1: Maret 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/reformasi.v8i1.1420

Investment services and licensing development have changed dynamically in line with global economic developments. This situation requires innovation in the investment and licensing processes in order to improve the climate of investment. Efforts can be made in various ways such as human resource development or organizational management aimed at facilitating services for the business community. Based on the latest phenomena and facts supported by the data, the issues are analyzed using a qualitative method approach and descriptive analysis method. Thus, descriptive analysis method is applied to look for facts by accurately interpreting and describing group and individual characteristics of the phenomena found from the results of this study. The results showed that the licensing bureaucracy was very long so that it could have an impact on licensing costs. This does not support the objectives of investment policies.. It can be concluded that the problem lies in the institutional aspect of Dinas Penanaman Modal dan Pelayanan Terpadu (DPMPT) is still weak in formal and informal rules and their. Thus, to create an effective institution so that it can increase investment realization, it requires adherence to formal and informal rules which have implications for the licensing process which has a certainty in terms of pressing long bureaucracy and high transaction costs.

Co-Authors Abubakar, Ibrahim Achmad Barlian Agus Maulani Ahmad Hidayat Akbar, Gugun Geusan Aldi Saputra Alian Natision Alian Natision Alvin, Guntur Fiqri Amer Shebl Zaya Andri Putra Kesmawan Andriani Andriansyah Andriansyah Andriansyah Andriansyah Aprilia Alfani Cindy Anggraini Cundo Harimurti Dewantoro, Bastian Dian Novita Dian Wahyudi Diana Prihandini Dwi Agustina Dwi Agustina Dwikora Harjo Eddy Bruno Esien Eka Rofiyanti Eka Rofiyanti Eliya Fatma Esien, Eddy Bruno Fathimatuz Zahra Fitriyah, Aidatul Ilham Gemiharto Indrawan, Adi Tya Kommer, Victor Van Kristofer Reflus Kuryadi, K. M. Widaningsih M. Widaningsih Maudy Zuraeva MOHAMMAD SOFYAN Muharam, Husni Muhidin, Bustamin Muksin, Isra Natision, Alian Nirwan, Multy Syaddam Noermina Rossya Novi Tri Ratnasari Nugraha Januar Agung S Nurjanah, Sherly Nurmitae Nurmitae Pandoyo Pandoyo Pardamean Daulay Pebriana Arimbhi Pentanurbowo Pentanurbowo Putri Ayu Lestari Rahardi Pratomo Ratih Kumala Raveedhan Syachlin Razikin, Khairur REDJEKI AGOESTYOWATI Rendy Galih Ardiyanto Sadar Salsabila Rahmayani Sari, Mekar SATISPI, EVI Setya Haryati Sri Mulyani Supriadi, Kenang Suryanih Suryanih Suryanih, Suryanih Talib, Soleman Ulumudin, Aceng Victor Van Kommer Victor Van Kommer Widaningsih Widaningsih Widaningsih, M. Yunita Sari Yusuf, Maryani

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