Delmarrich Bilga Ayu Permatasari
Universitas Bhayangkara Surabaya

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Digital educative public message: Health protocol awareness at pandemic COVID-19 periods (Instagram feeds @humasprovjatim) Jokhanan Kristiyono; Delmarrich Bilga Ayu Permatasari; Julyanto Ekantoro; Fitria Widiyani Roosinda
Masyarakat, Kebudayaan dan Politik Vol. 35 No. 3 (2022): Masyarakat, Kebudayaan dan Politik
Publisher : Faculty of Social and Political Science, Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (712.332 KB) | DOI: 10.20473/mkp.V35I32022.380-395

Abstract

Dissemination of information related to the issues of the COVID-19 pandemic on the Instagram account @humasprovjatim is interesting to study because of understanding the meaning and motives behind educational messages conveyed through the Instagram account @humasprovjatim. It can form awareness regarding health protocols during the pandemic and post-COVID-19 pandemic to realize changes in attitudes, behavior, and healthy lifestyles that reduce the spread of COVID-19. This study aims to analyze educational messages aware of health protocols on the Instagram account of Public Relations (PR) of East Java Province (@humasprovjatim). This study used content analysis methods with Pentad’s Dramatic Analysis. The object studied was educational messages from the PR Instagram feed in March-December 2020. Result of this research is the dramatic rhetoric in the content of the Instagram feed by the PR of the province of East Java. The Instagram media is a rhetorical stage in conveying the message of community life in dealing with COVID-19. Conclusion of this research is that there is an important role for packaging content on their Instagram. The results of this study explain that the PR Instagram account is a stage where a "show" occurs which is considered capable of bridging the government to build educational messages regarding the health protocols presented in such a way to the public.
KEMARAHAN JOKO WIDODO DALAM PEMBINGKAIAN MEDIA DARING Ariyan Alfraita; Fitria Widiyani Roosinda; Delmarrich Bilga Ayu Permatasari
Jurnal Spektrum Komunikasi Vol 9 No 1 (2021): Jurnal Spektrum Komunikasi
Publisher : LPPM Stikosa - AWS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37826/spektrum.v9i1.139

Abstract

ABSTRACT The video showing the anger of President Joko Widodo during a plenary session at the State Palace invited various comments from several parties. This incident also did not escape the media coverage. This study analyzes the news about President Joko Widodo's anger. The identification of the news was taken from three online media, namely Kompas.com, JawaPos.com and Tempo.co, using four dimensions of Robert Entman's model framing analysis, namely: Define the problem, Diagnose cause, Make moral judgment and Treatment recommendation. The approach in this research is qualitative. The results of this study indicate that the three online media above have their respective points of view in reporting President Joko Widodo's anger during the plenary session. Keywords: framing analysis; Entman; online media; president's anger
Proses Produksi Konten Instagram Perumda Delta Tirta Sidoarjo Dalam Informasi Layanan Publik Chykha Chykhita Fachrurrozi; Rini Ganefwati; Delmarrich Bilga Ayu Permatasari
INTELEKTUAL ( E-Journal Administrasi Publik dan Ilmu Komunikasi ) Vol 13 No 1 (2026): Jurnal Intelektual: Administrasi Publik dan Ilmu Komunikasi
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Bhayangkara Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55499/intelektual.v13i1.1

Abstract

Penelitian ini membahas proses produksi konten Instagram di Perumda Delta Tirta Sidoarjo dalam penyampaian informasi layanan publik. Perkembangan teknologi komunikasi digital mendorong instansi pelayanan publik memanfaatkan Instagram sebagai media penyebaran informasi yang cepat, efektif, interaktif, dan mudah diakses. Penelitian ini bertujuan menganalisis proses produksi konten pada tahap pra-produksi, produksi, dan pasca-produksi. Penelitian menggunakan metode deskriptif kualitatif dengan teknik pengumpulan data melalui wawancara, observasi, dan dokumentasi. Informan dipilih secara purposive, yaitu tim humas dan admin Instagram yang terlibat langsung dalam pengelolaan media sosial. Analisis data menggunakan model Miles dan Huberman yang meliputi reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa proses produksi konten terdiri atas tiga tahap. Tahap pra-produksi meliputi pencarian ide, pengumpulan informasi, koordinasi, dan penyusunan konsep. Tahap produksi mencakup pembuatan desain visual, pengambilan foto dan video, serta penulisan caption. Tahap pasca-produksi meliputi editing, verifikasi informasi, publikasi konten, dan evaluasi respons audiens. Teori gatekeeping relevan karena tim humas berperan sebagai penyaring dan verifikator informasi sebelum dipublikasikan, sehingga Instagram berfungsi sebagai media publikasi sekaligus komunikasi digital dalam mendukung pelayanan informasi publik.