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All Journal JURIKOM (Jurnal Riset Komputer) Jurnal Informatika dan Rekayasa Perangkat Lunak JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Jurnal Sosial dan Teknologi Joong-Ki : Jurnal Pengabdian Masyarakat JOMPA ABDI: Jurnal Pengabdian Masyarakat SWARNA Jurnal Indonesia Sosial Teknologi Joong-Ki SWARNA: Jurnal Pengabdian Kepada Masyarakat Joong-Ki
Seltika Canta, Dila
STMIK Borneo Internasional
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Journal : JURIKOM (Jurnal Riset Komputer)

 1 
Evaluasi Tingkat Kepuasan Masyarakat Terhadap Penggunaan Aplikasi DG Bankaltimtara Menggunakan Pieces Framework Susi Febiola; Dila Seltika Canta; Elvin Leander Hadisaputro
JURIKOM (Jurnal Riset Komputer) Vol 9, No 2 (2022): April 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i2.4067

Abstract

Bankaltimtara is PT Bank Pembangunan Daerah Kalimantan Timur and North Kalimantan operating under the trade name Bankaltimtara which has a banking application named DG Bankaltimtara. And intended for all Bankaltimtara customers who have savings. DG Bankaltimtara can be installed via smartphones, such as Android or IOS. That is, it is enough just to connect to the internet network and access DG Bankltimtara, especially users at the North Penajam Paser branch, so all banking matters can be easily completed in just a matter of minutes. There are several service features provided such as balance information, account mutation information, transfers between accounts and to other banks, payments, and purchases. With the DG Bankaltimtara application, it is necessary to identify problems to find out how satisfied the community or users are with the application. One method that can be used in evaluating is to use the PIECES Framework (Performance, Information, Economic, Control, Efficiency, Service) method. Based on the PIECES method which consists of Performance, Information, Economic, Control, Efficiency, and Service to measure the level of satisfaction with the use of the DG Bankaltimtara application, the North Penajam Paser branch can be seen from each of the existing variables, to see how much satisfaction the application user has. DG Bankaltimtara in the PIECES framework method is to produce an average value of the questionnaire results of 4.46 on the likert scale with very satisfied category
Pengaruh Penggunaan Media Sosial Instagram Bagi Mahasiswa STMIK Borneo Internasional Balikpapan Menggunakan Technology Acceptance Model (TAM) Ego Ismawan; Dila Seltika Canta; Elvin Leander Hadisaputro
JURIKOM (Jurnal Riset Komputer) Vol 9, No 3 (2022): Juni 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i3.4239

Abstract

Instagram is one of the most popular social media applications in Indonesia and in the world and almost all people access it. The word Instagram is a combination of Insta (instant) and telegram. Insta refers to a polaroid camera that can produce photos instantly. Through Instagram we can upload photos and videos, and publish them. The purpose of this study was to analyze the factors of the technology acceptance model related to the use of Instagram at STMIK Borneo International Balikpapan. The problems that exist in this study are the ease of using the system, the use of the system, and the attitude it causes. This type of research is a case study. The subjects in this study were active students at STMIK Borneo Internasional class 2018-2020 who had been actively using Instagram for the last 5 months. The technique used for data collection in this research is a survey method, and by using a questionnaire. The software used by researchers to analyze the research data is IBM SPSS 25. From the research results, users feel that it is easy to use Instagram social media, and users feel the benefits of Instagram social media. From the convenience and also the benefits felt by users, the interest in using Instagram social media also produces a very good response. Based on data analysis, Perceived usefulness (POU) has a positive and significant effect on behavior intention (BEU) using Instagram. The t-statistic value is 5.040 > 2.032 with a stg value of 0.000 < 0.05. Perceived ease of use (PEU) has a positive and significant effect on behavior intention (BEU) using Instagram. The t-statistic value is 3.903 > 2.032 with a stg value of 0.000 < 0.05. In other words, the ease and benefits obtained are one of the factors in increasing interest in using Instagram social media.
Penerapan Metode Pieces Framework Dalam Analisis Tingkat Kepuasan Pengguna Layanan Aplikasi Livin by Mandiri Susanti Susanti; Dila Seltika Canta; Elvin Leander Hadisaputro
JURIKOM (Jurnal Riset Komputer) Vol 9, No 2 (2022): April 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i2.4068

Abstract

Livin by Mandiri is an official mobile banking application from Bank Mandiri to make it easier for customers to get online banking services. The Livin by Mandiri application can be installed on user smartphones such as IOS and Android. Users only need to connect and access Livin by Mandiri, then all banking matters can be completed in minutes and there are many menus provided in the Livin by Mandiri application such as transfers, payments, top-ups, e-money, cash withdrawals, QR, E-mail. Wallet, savings and time deposit info. With the Livin by Mandiri application, it is necessary to identify problems to find out how satisfied users are with Livin by Mandiri. The method that can be used in evaluating it is by using the PIECES method (Performance, Information, Economic, Control and security, Efficiency, Service). Based on the PIECES method in measuring the level of satisfaction with users of the Livin By independent application. This study aims to measure the level of user satisfaction with the system applied. Based on the results of the average calculation with the domains of Performance, Information & Data, Economics, Control & Security, Efficiency, and Service, the satisfaction level was obtained with a value of 4.29 which means that the use of Livin by Mandiri Application services in the North Penajam Paser Regency area can be concluded that the level of service users' satisfaction with the Livin by Mandiri application is included in the VERY SATISFIED category
Analisis Pengaruh Kualitas Website Kejaksaan Negeri Penajam Paser Utara Menggunakan Metode Webqual Nurul Saqa Aqmarina; Dila Seltika Canta; Nuorma Wahyuni; Erlin Setyaningsih; Adi Hermawansyah; Sudarman Sudarman
JURIKOM (Jurnal Riset Komputer) Vol 9, No 6 (2022): Desember 2022
Publisher : STMIK Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/jurikom.v9i6.5379

Abstract

The information technology that used by the Penajam Paser Utara Regency of  Prosecuting  Attorney Office is a website to support information and public services is more easily, on the website there are several news` menus, profiles, vision and mission, and several of public services. The main function of the Penajam Paser Utara regency of Prosecuting Attorney  website  as an online public service facility.  So far the  Penajam Paser Utara Regency prosecuting Attorney has paid little attention to their website and there has  no progress because the  Penajam Paser Utara Regency of Prosecuting Attorney has no permanent staff in the Information Technology section .The purpose of this research is to know  how the quality of the Penajam Paser Utara Regency Prosecuting Attorney Office website affects To The user satisfaction based on the WebQual 4.0 method. The results of the Research  for usability quality (X1), it can be seen that the significance value of the usability quality (X1) is 0.035 < 0.05 or T count 2.143) > T table (1.995) so H1 is accepted, then there is an influence between the usability quality (X1) with the user satisfaction (Y). Meanwhile, for Information Quality (X2), it can be seen that the significant value of the information quality (X2) is 0.064 > 0.05 or T count (-1.878) < T table (1.995) so H2 is rejected, so there is no influence between the   information quality (X2) with the satisfaction user (Y). As for the Quality of Interaction (X3), it can be seen that the significance value of the quality of the interaction (X3) is 0.002 <0.05 or T count (3.184) > T table (1.995) so H3 is accepted, then there is an influence between the quality of the interaction (X3) with The user satisfaction (Y). From The results obtained are expected to be the recommendation for the Penajam Paser Utara regency  Prosecuting attorney Office to develop a much higher quality of the website, So as to increase the utilization of public services through the  Penajam Paser Utara regency Prosecuting Attorney Office website, besides that it is also suggested for the future that the Penajam Paser Utara regency  prosecuting Attorney Office is given the attention to the overall of quality of the Penajam Paser Utara Regency Prosecuting Attorney Office website in order to maintain or to increase of the user satisfaction in using their website
Co-Authors Adi Hermawansyah Adi Hermawansyah Adi Hermawansyah Aditya Pratama Angga Dwi Putriana Ego Ismawan Erlin Setyaningsih Fajar Fina Alawiyah Fina Wahyuni Hadisaputro, Elvin Leander Hasrullah Hasrullah Hasrullah, Hasrullah Maya Naimatu Taflikhati Nuorma Wahyuni Nurma Yunita Nurul Saqa Aqmarina Setyaningsih, Erlin Sudarman Surmiati Susanti Susanti Susi Febiola Wahyuni, Fina Wahyuni, Nourma Wahyuni, Nuorma Zainal Fahmi