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Journal : Journal Publicuho

IMPLEMENTASI KEBIJAKAN TEMPAT PARKIR KHUSUS PADA PARK AND RIDE KERTAJAYA KOTA SURABAYA Dimas Adhi Pramana; Susi Hardjati
Journal Publicuho Vol. 6 No. 3 (2023): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v6i3.200

Abstract

This type of research uses a qualitative descriptive research type, with data collection techniques of interviews, observation, and documentation. The results of the study explained that the implementation of the Kertajaya Park and Ride had not been carried out properly as seen from the fact that it was not in accordance with the guidelines in force, but when viewed from the delivery of information it was felt to be good enough, but several approaches were needed. In addition, if seen from community participation, it has been said to be quite good, but several more approaches need to be made. this is proven by the fact that there are still many people who do not understand the purpose of organizing the Kertajaya "Park and Ride" and also abuse the Kertajaya Park and Ride facilities. Meanwhile, the distribution of potential on the responsibility and authority of the executor is considered to be quite effective because the division of management is already in the authority and responsibility of each.
IMPLEMENTASI E-GOVERNMENT DALAM PELAYANAN PINDAH KELUAR KOTA/KABUPATEN ATAU PROVINSI DI KELURAHAN BONGKARAN SURABAYA Amalia Ramadhani Rachmad; Susi Hardjati
Journal Publicuho Vol. 7 No. 1 (2024): February - April - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i1.328

Abstract

Surabaya is the provincial capital and one of the largest cities in Indonesia. Because of its high migration flow, immigrants and migrants in Surabaya require population administration services. In compliance with Presidential Regulation Number 6 of 2001, the Surabaya City Population and Civil Registration Service, which organized population administration (adminduk), implemented e-government by offering a variety of conveniences, including administrative service innovations like e-Klampid, which later became Klampid New Generation (KNG). The purpose of this study is to investigate how e-government is being implemented in provinces, cities, and districts with innovative programs like Bongkaran Village, and Surabaya City's Klampid New Generation (KNG) program. Researchers employ qualitative approaches in their work; these methods are qualitative and descriptive in nature. The PAN Ministerial Decree No. 63 of 2003, which addresses the Principles of Public Services, is the theoretical foundation for this study. The result of the research found that Bongkaran Subdistrict's e-government implementation, which utilizes the KNG program for inter-city/regency or provincial transfer services, is performing well in terms of service procedure, cost, time, officer competency, facilities, and infrastructure indicators.