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Journal : Journal Publicuho

KOMUNIKASI ORGANISASI PEMERINTAH DALAM MENINGKATKAN KUALITAS PELAYANAN PUBLIK PADA DISTRIK SENTANI JAYAPURA Fetni; Taslim Fait; La Ode Aslim
Journal Publicuho Vol. 7 No. 2 (2024): May - July - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i2.437

Abstract

This research aims to determine Government Organizational Communication in Improving the Quality of Public Services at the Sentani Jayapura District Office. The research uses a qualitative descriptive method to detail organizational communication and its impact on the Sentani District Office, which provides public services in Jayapura City. Considering the analysis, It was discovered that the organizational communication climate is very important and can improve how well public services are provided at the Sentani District Office in Jayapura City. Creating a good communication climate, in this case, involves instilling honesty, trust, and openness in communication, listening to downward communication, and participating in decision-making. These are important factors that indicate two-way communication at the Sentani District Office in Jayapura City. Involving members of the organization in the decision-making process further illustrates that a comfortable and conducive working environment can be created at the Sentani District Office in Jayapura City.
ANALISIS KEMITRAAN BERBASIS PENTAHELIX DALAM KOMUNIKASI PUBLIK PADA FORUM PENDAMPINGAN, KOMUNIKASI DAN KEMITRAAN PELAYANAN PUBLIK BLUD RUMAH SAKIT KONAWE Arifin Utha; Zulfiah Larisu; La Ode Mustafa R; Irman; La Ode Aslim
Journal Publicuho Vol. 7 No. 4 (2024): November - January - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v7i4.577

Abstract

The purpose of this study is to describe and analyze the implementation of Pentahelix-based partnership in public communication at the BLUD Konawe Hospital Public Service Assistance, Communication and Partnership Forum, and to analyze the Supporting and Inhibiting Factors of Pentahelix-Based Partnership performance in Public Communication at the BLUD Konawe Hospital Public Service Assistance, Communication and Partnership Forum. In this study, the method used is a descriptive qualitative approach. The informants in this study were government officials, academics, private sector (businessmen), media and communities, who have the capability of understanding and credibility related to this study, who are members of the BLUD Konawe Hospital Public Service Assistance, Communication and Partnership Forum. The data analysis used is qualitative. The results of the study indicate that the BLUD Konawe Hospital Public Service Assistance, Communication and Partnership Forum has been running effectively so far, but not optimally. In its implementation, stakeholders in carrying out their duties and functions are still felt to be less than optimal in certain areas. In the performance of this forum, some factors have an influence, both as obstacles and supporters, which will be measured based on indicators, namely: Productivity, Service Quality, Responsiveness, Responsibility and Accountability.
IMPLEMENTASI PROGRAM SMART CITY DALAM KONTEKS PELAYANAN PUBLIK DI KABUPATEN BUTON Arifin Utha; Saidin; Lathifa Aprilia Nur Ahmad; La Ode Aslim
Journal Publicuho Vol. 8 No. 3 (2025): August - October - Journal Publicuho
Publisher : Halu Oleo University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35817/publicuho.v8i3.929

Abstract

This study aims to determine how the Smart City Program is implemented in Buton Regency, specifically in terms of the program's implementation approach and the factors that contribute to the success of its implementation in Buton Regency. The method used in this study is qualitative. The data collection techniques employed in this study include interviews, observation, and documentation. The results of the study indicate that the implementation of the Smart City Program in the context of public services still faces various obstacles, so it has not run optimally. Although there is a fairly good commitment, the main obstacles lie in the absence of a special integrated organisation, differences in perceptions between agencies, limited infrastructure, human resources, and budget, and a lack of direct communication with the community. Therefore, institutional strengthening, increased coordination, technical and resource improvements, and bureaucratic reform are needed so that the Smart City program can be implemented effectively and sustainably.