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Exploring the Impact of Auditor Burnout on Job Performance: The Roles of Depersonalisation and Reduced Personal Accomplishment in Jayapura, Papua Ratnasari, Putri; Tandililing, Elia Madatu; Muslimin, Ulfah Rizky
Golden Ratio of Auditing Research Vol. 6 No. 2 (2026): February - June
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grar.v6i2.2047

Abstract

Audit quality plays a critical role in maintaining the credibility of financial statements; however, excessive work pressure may trigger auditor burnout and potentially reduce audit performance quality. This issue is important to examine because burnout affects not only individual auditors but also organisational sustainability and public trust. This study aims to analyse the influence of three burnout dimensions, namely emotional exhaustion, depersonalisation, and reduced personal accomplishment, on job satisfaction, job performance, and turnover intention among auditors. This study adopts a quantitative explanatory design using a cross-sectional survey approach. The research population consists of auditors working in government agencies, state-owned enterprises, and public accounting firms in Jayapura, Papua. A purposive sampling technique was employed, resulting in 100 auditors who met the criterion of having at least one year of audit experience. Data were collected using a structured questionnaire with a four-point Likert scale and analysed using canonical correlation analysis to examine the simultaneous relationship between burnout dimensions and work outcomes. The results indicate that emotional exhaustion does not have a significant relationship with job satisfaction, job performance, or turnover intention. In contrast, depersonalisation shows a significant relationship with job performance and turnover intention, while reduced personal accomplishment is significantly related to job performance but not to job satisfaction or turnover intention. Overall, depersonalisation emerges as the most influential burnout dimension affecting auditors’ work outcomes. The findings highlight the importance of organisational policies aimed at reducing depersonalisation through social support mechanisms, fostering a collaborative work environment, and strengthening recognition systems and competency development programmes to enhance auditors’ sense of personal accomplishment and performance.
QRIS Adoption as a Cashless Transaction: A Case Study of Meatball Seller in Makassar City Andi Urfia Awaliah; Bachrudin K. Una; Cesilia Arum Septianingsih; Putri Ratnasari
E-Jurnal Akuntansi Vol. 35 No. 1 (2025)
Publisher : Fakultas Ekonomi dan Bisnis Universitas Udayana

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Abstract

The previously free QRIS adoption now incurs fee of 0.3% for small businesses and 0.7% for medium and large businesses, as determined by Bank Indonesia. This phenomenon has sparked debates and divided opinions among meatball traders in Makassar City. As a metropolitan city in Eastern Indonesia, Makassar is the city with the largest population of MSMEs compared to other cities in Eastern Indonesia. Despite the Trade Department’s efforts to promote QRIS, many meatball traders in Makassar city have not adopted it. This research aims to analyze the perceptions of meatball traders regarding their interest in implementing cashless through adopting QRIS as a potential for expanding sales and reducing manual errors in cash calculations. This qualitative research involved informants (16 buyers and 20 meatball sellers), in research data analysis techniques using the help of NVivo software. The research results found that QRIS adoption provides various conveniences, security and expands customer reach as well as increases efficiency in the cashless business transaction process.
An Empirical Study on the Influence of Financial Literacy on Personal Financial Management among University Students in Indonesia Putri Ratnasari; Rizka Aisyah Nurjannah; Yulianti Karoma
Jurnal Informasi dan Teknologi 2025, Vol. 7, No. 2
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.vi0.679

Abstract

This study aims to analyze the impact of financial literacy on personal financial management among university students in Indonesia. Additionally, this study explores the role of digital technology usage in enhancing students' personal financial management. Using a quantitative descriptive approach, data was collected through a survey distributed to students from various universities in Indonesia. The results indicate that financial literacy significantly influences students' personal financial management. Students with higher financial literacy are more likely to manage their budgets effectively, save regularly, and avoid excessive debt. Furthermore, the use of digital technology such as mobile banking apps and digital wallets has been shown to improve students' personal financial management by making it easier for them to track expenses and monitor budgets in real-time. However, demographic factors such as gender and age did not show a significant effect on students' personal financial management in this study. The findings suggest that increasing financial literacy and utilizing digital technology can enhance students' personal financial management. Therefore, it is crucial for universities and policymakers to design more effective educational programs on financial literacy and digital technology so that students can better manage their finances. This research provides valuable insights for the development of financial education curricula that are relevant to the financial challenges faced by students in the digital age.