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All Journal AMIKOM ICT AWARD 2010 TELKOMNIKA (Telecommunication Computing Electronics and Control) Jurnal Teknologi Informasi dan Ilmu Komputer Pro Bisnis Telematika Sistemasi: Jurnal Sistem Informasi JOIV : International Journal on Informatics Visualization Jurnal Sains dan Informatika JITK (Jurnal Ilmu Pengetahuan dan Komputer) SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan ILKOM Jurnal Ilmiah RESEARCH : Computer, Information System & Technology Management JURTEKSI Jurnal Teknologi Terpadu Jurnal Pengabdian Kepada Masyarakat (Mediteg) Indonesian Journal of Electrical Engineering and Computer Science Madani : Indonesian Journal of Civil Society Jurnal Algoritma Jurnal Pengabdian Mitra Masyarakat (JPMM) INOVTEK Polbeng - Seri Informatika
Yuli Purwati
Universitas Amikom Purwokerto
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Journal : INOVTEK Polbeng - Seri Informatika

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Enhancing the Efficiency of Customer Data Search in Pamsimas Using QR Code Technology Wildan Razzaq Pratama; Yuli Purwati; Ali Nur Ikhsan
INOVTEK Polbeng - Seri Informatika Vol. 9 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/h1dj9q42

Abstract

Pamsimas is a government program aimed at providing clean water access for rural communities, including Desa Melung, which manages these services through BUMDes Alam Lestari. However, the customer data retrieval process on BUMDes's website is still manual, impacting both efficiency and accuracy. This study aims to improve data retrieval efficiency by implementing QR code technology. Each customer is assigned a unique code that can be scanned to quickly access their information. Testing results indicate that the QR code implementation reduced data retrieval time by 65% and lowered recording errors by 45%, thus expediting service processes and enhancing customer satisfaction. These findings suggest that QR codes are effective in enhancing operational efficiency and data management accuracy in public service sectors.
Co-Authors Adam Prayogo Kuncoro Aji Saeful Al Fauzan, Lukman Alfazri, Rifa Ali Nur Ikhsan Azmi, Mohd Sanusi Bafaqih, Mohamad Aqil Bagus Adhi Kusuma Berlilana Berlilana Casro Casro Dadang Wahyu Utomo Dwi Krisbiantoro Ely Purnawati, Ely Esa Damayanti Fandy Setyo Utomo Gustin Setyaningsih Hanif Hidayatulloh Imung Dwi Upaya Jamie Mayliana Alyza Khoirun Nisa Limaz Morallez, Airlangga Linda Perdanawanti Mohd Sanusi Azmi Najmuddin, Faris Labib Nandang Hermanto Nikmah Trinarsih Nurfaizah Pambudi, Aldi Setia Prasetya, Dhika Adi Prasetya Pungkas Subarkah Purbo, Yevi Septiray Putranto, Banu Dwi Ria Indriyani Rizqi Aulia Widianto Rujianto Eko Saputro Sarmini - Sarmini Sekhudin Sekhudin Selvi Sagita Shafira, Lulu Suliswaningsih Suliswaningsih, Suliswaningsih Tandi Kukuh Jati Laksono Trinarsih, Nikmah Wibowo, Nurma Budi Santoso Wiga Maulana Baihaqi Wiga Maulana Baihaqi Wildan Razzaq Pratama