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Journal : Syntax Idea

 1 
Mengukur Kualitas Aplikasi Berbasis Web Pada E-Tiket Kabupaten Sragen Menggunakan Metode Webqual 4.0 Nikolaus Triwindi Arvianto; Suprihadi
Syntax Idea 2300-2317
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/syntax-idea.v5i12.2629

Abstract

The research was conducted to analyze the quality of the web application on the Sragen Regency E-Ticket. The research object was conducted at the Communication and Informatics Office of Sragen Regency. Data was collected by distributing questionnaires and tested utilizing the Webqual 4.0 approach with a sample of 72. The independent variables used were usability, quality of information and quality of service interactions. The research data was processed using SPSS and the Blackbox Functional Testing method. The results of the research using the Blackbox Functional Testing method show that if there are several functions of the Sragen Regency E-Ticket website-based application it still cannot run as the website-based application is designed and the results of data processing utilizing the Webqual 4.0 approach show that the usability and information quality variables do not significantly affect satisfaction of all users, while the variable quality of service interaction has a significant effect on the satisfaction of all users.
Co-Authors Agung Tri Utomo Agustinus Fritz Wijaya Akbar, Muhammad Fakhri Alim Budhi Utomo Alliong Kurniawan Andrita Ceriana Eska Anthonio Stefanus Anto Budiharjo Arnoldus, Arnoldus Asmara, Ellend Sekar Ayu Ayu Puspita Sari, Denis Azmi Saleh Bambang Sri Kaloko Billy Gerardhy Lainsamputty Birmanti Setia Utami Catur Suko Sarwono Dewanti, Ardelia Dikky Wahyudi Doktorasaintifika, Heradita Kaniaazzahra Eka, Prastya Muhammad Elyan Mesakh Kowi Endang Kusdiyantini Fahmi, Maya Fitriana Ilul Fransiskus Ariyanto Gaguk Jatisukamto Gowell, Kent Gozali, Moch. Habibie, Aziiz Rahmat Hanifudin, Muhamad Herida, Azalia Puspa Hermin Pancasakti Kusumaningrum Hindarto, Jehosaphat Adelar Immawan Wicaksono Jonathan, Ricky Kawi, R. Gibranto Kores Enrrique Igglacious Bonsapia Kurniawan, Alliong Kustanto, Muh. Nurkoyim Leonardo Ade Pradana Putra Lina Sinatra Wijaya Mahardhika, Wahyu Aji Mahmudah, Hawari Rosdiana Mahros Darsin MG Isworo Rukmi Mufida, Naimatul Muh Asnoer Laagu Muhammad Zainuri Narwastu Jati Grasias Nata, Andrian Anwar L Nikolaus Triwindi Arvianto Noviasih, Ria Frasida Nugroho, Ardra Maulana Adwitiya Nurcahyo, Rizky Pitaloka, Gendis Angger Pradana Putra, Leonardo Ade Prasetyo, Landhung Budhi Priyadi, Jonathan Mario Dwi Putra, Dewa Asmara Radius Tanone Rama Aufadha Risqullah Ramos Somya Rendra Bagus Setiawan Richard Gordon Mayopu Rini Kartika Hudiono Riswan Rudy Latuperissa Sari, Suli Arum Siti Maisaroh Siti Nur Jannah Sri Pujiyanto Sulis Setyowati, Sulis Susiana Purwantisari Triwahju Hardianto Triwindi Arvianto, Nikolaus Wahyudi, Dikky Wahyuningsih, Candra Wijanarka Wijanarka Wijarnaka, Wijarnaka Wulan Dwi Novemianti Yehezkiel Adi Surya Pratama Yonsi Rendra Hanggawan Zega, Theoputra Berkat