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All Journal Agroland : Jurnal Ilmu-Ilmu Pertanian Jurnal Ilmu Manajemen Universitas Tadulako (JIMUT) Journal of Educational Management Research
Rosida Adam
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Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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Journal : Journal of Educational Management Research

 1 
Implementation of Work Culture in Improving Human Resource Performance and Service Quality Sofyan A. Ointu; Lindanur Sipatu; Rosida adam; Arie kurniawan
Journal of Educational Management Research Vol. 4 No. 6 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i6.1419

Abstract

This study aims to explore the impact of Human Resources (HR) play a crucial role in the success of any organization, including hospitals. A strong work culture, encompassing the values ​​of professionalism, cooperation, excellent service, innovation, and exemplary behavior, can improve the quality of hospital services. However, the implementation of work culture at Regional General Hospital still faces technical and facility constraints that hinder its effectiveness. This study aims to evaluate the impact of work culture implementation on HR performance and service quality. The method used was a qualitative case study with an explanatory approach, using purposive sampling to select eight informants consisting of five nurses and three patients. Data were analyzed using the Nvivo 12 Plus application for Windows. The results showed that although work culture values ​​had been implemented, obstacles such as information system disruptions, changes in BPJS policies, and limited facilities still hampered optimal implementation. This study suggests the need for infrastructure improvements and managerial support to enhance the implementation of work culture and service quality. In conclusion, the synergy between a strong work culture and adequate system support will improve service quality in hospitals.
The Strategic Role of Human Resource Management in Enhancing Occupational Health and Safety for Kindergarten Teachers Evi, Selvianti; Sipatu, Lindanur; Rosida Adam; Wisra
Journal of Educational Management Research Vol. 5 No. 1 (2026)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v5i1.1677

Abstract

This study aims to analyze the role of human resource management in enhancing Occupational Health and Safety (OHS) for teachers at Halimatul Sa’adiah Kindergarten, Malotong. Using a qualitative approach with a case study design, this research involved six informants comprising one principal and five teachers selected through purposive sampling. Data were collected via interviews, observations, and documentation, then analyzed using the Miles, Huberman, and Saldana interactive model assisted by NVivo 12 Plus software. The findings reveal that the implementation of OHS programs in the school is not yet optimal. Significant gaps exist in OHS planning, teacher training, evaluation, and leadership compliance. Furthermore, the safety and health of teachers are not fully guaranteed due to limited facilities, inadequate workspaces, and uneven health protection. These results imply an urgent need for school management to prioritize OHS policies through better budget allocation and infrastructure improvements. Establishing clear standard operating procedures and providing regular safety training are essential to ensuring that teachers can work in a secure environment, which ultimately sustains the quality of early childhood education
Co-Authors Arie Kurniawan Evi, Selvianti Ika Sri Wahyuni Lindanur Sipatu Muhammad Hidayatullah Ni Putu Ayu Ratih Wayuni Rustam Abd. Rauf Sofyan A. Ointu Wisra