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All Journal Ilmu Administrasi Publik Dia: Jurnal Administrasi Publik Jurnal Administrasi Publik (JAP) JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Ganaya: Jurnal Ilmu Sosial dan Humaniora Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara JURNAL GOVERNANSI JIKE : Jurnal Ilmu Komunikasi Efek MIMBAR : Jurnal Penelitian Sosial Dan Politik Dinasti International Journal of Education Management and Social Science Administraus Jurnal Ilmu Administrasi dan Manajemen Musamus Journal of Public Administration Jurnal Inovasi Penelitian Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Kebijakan: Jurnal Ilmu Administrasi INTERNATIONAL JOURNAL OF EDUCATION, INFORMATION TECHNOLOGY, AND OTHERS Jurnal Interpretasi Hukum Jurnal Pendidikan Administrasi Perkantoran (JPAP) Innovative: Journal Of Social Science Research Mimbar Administrasi Mandiri
M. Rijal Amirulloh
Universitas Muhamamadiyah Sukabumi
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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The Effect of the Quality of General Administrative Services on Student Satisfaction of the Study Program of Nursing STIKes Sukabumi Ristianti Meidara; Rizki Hegia Sampurna; M. Rijal Amirulloh
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 3 (2022): Budapest International Research and Critics Institute August
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.6205

Abstract

National development is a series of sustainable development efforts and covers all aspects of community, nation, and state life. Higher education institutions as one of the service managers must also take into account the level of student satisfaction in order to be able to carry out lecture activities properly. Service quality in the field of education is one of the factors that determine the selection of something that can satisfy users, one of which is students. The success of an institution is largely determined by the quality of the services provided. The purpose of this study was to determine the effect of the quality of general administration services on student satisfaction in the Nursing Undergraduate Study Program of STIKes Sukabumi. Research Methods: Correlational research with a cross sectional approach. The population is all active students of Level 4 Semester VIII of the STIKes Nursing Undergraduate Study Program as many as 116 with a total sample of 90 respondents. Sampling technique using stratified random sampling with statistical correlation test analysisSperman Rank. Research result: The results of statistical tests using Spearman correlation obtained p value = 0.000 <0.05. The correlation value of 0.652 is in the correlation index range of 0.60 – 0.79 so that the influence of the quality of administrative services on student satisfaction has a strong relationship. Conclusion: There is an influence of the quality of general administration services on student satisfaction of the Bachelor of Nursing Study Program STIKes Sukabumi.
Co-Authors Adelia Puspita Affandi, Muhammad Q Hussen Aldi Apriana Siswandi Alvhi Vhidini Apriliani Alyarizki, Ajeng Suci Andi Mulyadi Anisa Mawarni Annisa Nuraeni Annisa Trijultian Aria Raja Wiguna Ayyul Hizba, Muhammad Ihsan Bella Rizka Khoerunisa Cahya Nabila Delia Arsa Aulia Putri Desty Lestari Dewianti Dewianti Dian Purwanti Dina Siti Astuti Dine Meigawati Fachry Muchamad Daradjat Fadhillah, Agi Rizky Fanisya Dewi Rahmalia Hegia Sampurna, Rizki Hermawan, Hernawati Ina Nuraeni Jesika Meina Dasman Kamila, Anisa M. Rival Kustiyawahyudi Mansyur, Maulana Muhamad Feri Juliawan Muhammad Tanziil Suherman Nabila, Cahya Nabillah, Ratna Nadila Delfina Nenden Tari Fithriati Nidia Agustin Novianti, Neng Sita Nuraeni, Ina Nuralisa, Desi Nurul Syahida Oktafiani, Ayu Chori Hidayah Pracila, Zavitha Tri Putri Nabila Putri, Laila Nur Redha Putrika Isma Ayutasya Putrika Tasya Rahmalia, Fanisya Dewi Rayhan Septa Rivaldi Regita Utami Risma Sri Mulyani Sundari Rismawati Agusti Rismayanti Amalia Ristianti Meidara Rizki Hegia Sampurna Robila, Tiana Rosi Pitria Sarah Zafira Fasya Sintia Nofitri Siti Syadzalia Azmila Sulaiman Mikha Hermanto Suprianto Juniansyah Syahrial, Ilman Syahrillah, Helmalia Isna Tuah Nur Wicaksono, Muhammad Rifqi Satya Wiguna, Aria Raja Wilangga, Ardi Yana Fajar Basori Yana Fajar Fitri Yana Basori Yana Fajar FY. Basori Yusran Reirenza Z, Citra Melinda