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All Journal JURNAL MANAJEMEN BISNIS Jurnal Ekonomi Manajemen Sistem Informasi Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) Proceeding National Conference Business, Management, and Accounting (NCBMA) International Transactions on Education Technology (ITEE) Proceeding of International Conference on Entrepreneurship (IConEnt) Blockchain Frontier Technology (BFRONT)
Oscar Jayanagara
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Social Sciences Other

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Influence of Organizational Culture, Success Context, and Ict Strategy on Organizational Performance, And Their Implications on Sustainable Competitive Advantage (Empire Study at LPP TVRI Jakarta) Oscar Jayanagara; Darmanto Darmanto; Meita Istianda
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 1 (2022): Budapest International Research and Critics Institute February
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i1.3967

Abstract

This research aims to analyze the effect of Organizational Culture, Top Succession Context, and Information Communication Technology Strategy on Organizational Performance, and their implications to Sustained Competitive Advantage.The methodology of this research was quantitative research with hypothesis testing for examining seven hypotheses. Populations was the LPP TVRI Jakarta, which was located in DKI Jakarta, with sample size were 260 television workers. Data for this study were collected using questionnaires and SEM (Structural Equation Modeling) was employed for data analysis techniques. The results of this research in general there was the effect of Organizational Culture, Top Succession Context, and Information Communication Technology Strategy on Organizational Performance, Top Succession Context, Information Communication Technology Strategy, and Organizational Performance on Sustained Competitive Advantage LPP TVRI Jakarta. All of ten hypotheses which proposed in this research, eight hypotheses were being given can be accepted, except Organizational Culture did not influence Sustained Competitive Advantage. Information Communication Technology Strategy as an independent variable was the strongest influence on Organizational Performance and Sustained Competitive Advantage. This research also provides discussion on the findings as well as limitations, theoretical and practical contributions, theoretical and managerial implications of the study, and suggestions for future research.
Evidence from SMA Students' Performance on the Impact of Physics Education Technology (PhET) Simulations Oscar Jayanagara; Chandra Lukita
International Transactions on Education Technology (ITEE) Vol. 1 No. 2 (2023): International Transactions on Education Technology (ITEE)
Publisher : Pandawan Sejahtera Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/itee.v1i2.277

Abstract

The goal of this study is to ascertain whether simulations created using Physics Education Technology (PhET) may enhance SMAstudents' performance on particular physics topics. The performance of SMA high school students on a chosen physics topic, specifically electrodynamics, can be improved using (PhET) simulation. The performance of SMA students on a chosen physics topic, namely electrodynamics, was examined in this study using a quasi-experimental methodology. In this study, 72 SMA students participated in a quasi-experimental design with multiple-choice pre- and post-tests. The division of the class into two parts—one for the control group and the other for the experimental group—was done based on the sections that the students were in. Every day during their spare time, the experimental group was permitted to play the PhET simulation for an hour, whereas the control group received no exposure to any supplemental activities that would have caused the experiment to be successful. ideas in electrodynamics are formalized through production. Despite the students' apparent interest in the simulation, the results revealed that there was no statistically significant difference between the control and experimental groups' mean scores. Perhaps the simulations that they had experienced throughout the lectures piqued students' interests further. The study also revealed that there was not necessarily a significant difference between students' performance before and after exposure to the PhET simulation, but rather a slight improvement.
Logistics Business Model Strategies in Facing Changes in Big Data and Blockchain Technology: A Business Model Canvas Approach Natalie Septiani; Alice Angelina Bitsy; Oscar Jayanagara
Blockchain Frontier Technology Vol. 3 No. 2 (2024): Blockchain Frontier Technology
Publisher : IAIC Bangun Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/bfront.v3i2.473

Abstract

Currently, the world is undergoing a transformation towards the era of digitization and automation, which serves as a key element in business competition strategies, including in the logistics sector. The use of data for organizational decision-making has become an integral part of digitization and automation. Big Data and Blockchain technologies are now being applied in various business sectors to enhance the efficiency of business processes and impact business models, creating new transformations that align with global business developments. These changes are analyzed both internally and externally using the Business Model Canvas (BMC). A SWOT analysis of the changes in the business model is necessary to provide a detailed depiction of the new business processes. The results of the analysis indicate that: first, technological advancements, especially in Big Data and Blockchain, continue to disrupt businesses to improve optimal performance; second, the implementation of Big Data and Blockchain results in both internal and external changes related to intra- and inter-organizational relationships; third, a SWOT analysis can detail the advantages of Big Data and Blockchain technologies in the business sector, particularly in logistics.
Determinants of Organizational Performance and its Implications on Sustained Competitive Advantage: Empirical Study in Indonesian Television Media Companies Oscar Jayanagara; Kelly Azaryas Chen
Proceedings of the International Conference on Entrepreneurship (IConEnt) Vol. 4 (2024): Proceedings of the 4th International Conference on Entrepreneurship (IConEnt)
Publisher : Universitas Pelita Harapan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to analyze the effect of Organizational Culture, Top Succession Context, and Information Communication Technology Strategy on Organizational Performance, and their implication to Sustained Competitive Advantage. The methodology of this research was quantitative research with hypothesis testing for examining seven hypotheses. Populations were the 12 national broadcasting companies, which were located in DKI Jakarta, with sample size were 260 television workers. Data for this study were collected using questionnaires and SEM (Structural Equation Modeling) was employed for data analysis techniques. The results of this research in general there was the effect of Organizational Culture, Top Succession Context, and Information Communication Technology Strategy on Organizational Performance, Top Succession Context, Information Communication Technology Strategy, and Organizational Performance on Sustained Competitive Advantage of twelve television broadcasting companies of Indonesia. All of seven hypotheses which proposed in this research, six hypotheses were being given can be accepted, except Organizational Culture did not influence Sustained Competitive Advantage. Information Communication Technology Strategy as an independent variable was the strongest influence on Organizational Performance and Sustained Competitive Advantage. This research also provides discussion on the findings as well as limitations, theoretical and practical contribution, theoretical and managerial implications of the study, and suggestions for future research.
Pengaruh Perceived Usefulness, Perceived Ease of Use, dan Self Efficacy Terhadap Continuance Intention to Use Electronic Medical Record Dimediasi Attitude Pada Petugas Rumah Sakit X Serang Qorina Putri Srisantoso; Oscar Jayanagara
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 5 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Mei - Juni 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i5.3583

Abstract

Penerapan rekam medis elektronik tidak hanya mengurangi masalah pengelolaan terkait rekam medis kertas namun juga meningkatkan pengulangan uji laboratorium dan observasi klinis, meningkatkan keakuratan keputusan medis, serta meningkatkan keselamatan pasien. Penelitian ini bertujuan untuk mengetahui pengaruh perceived usefulness, perceived ease of use, self-efficacy terhadap continuance intention to use electronic medical record melalui dimediasi attitude pada petugas rumah sakit X Serang. Penelitian ini menggunakan desain kuantitatif serta dilakukan secara cross sectional. Jumlah sampel sebanyak 244 petugas dari berbagai profesi. Sampel dipilih dengan menggunakan metode sensus. Data penelitian diambil menggunakan media google form dengan lima pilihan jawaban. Metode analisis data menggunakan PLS-SEM. Hasil penelitian ini menemukan bahwa perceived usefulness, perceived ease of use, self-efficacy masing-masing berpengaruh positif terhadap attitude. Perceived usefulness, perceived ease of use, self-efficacy, attitude masing-masing berpengaruh positif terhadap continuance intention to use electronic medical record. Attitude masing-masing memediasi sebagian pengaruh perceived usefulness, perceived ease of use, dan self-efficacy terhadap continuance intention. Saran untuk penelitian selanjutnya dapat diperluas dengan beberapa rumah sakit lainnya di wilayah Serang dan sekitarnya. Penelitian selanjutnya juga dapat ditambahkan faktor-faktor lain yang menyebabkan tinggi rendahnya continuance intention pasien seperti norma subjektif, kepemimpinan dan budaya.
ANALYSIS OF THE INFLUENCE OF ENTREPRENEURSHIP SELF-EFFICACY AND ENTREPRENEURIAL INNOVATION BEHAVIOR ON SMES BUSINESS PERFORMANCE IN TANGERANG MEDIATED BY LEADERSHIP AND ENTREPRENEURIAL MOTIVATION Michael Aaron Tianda; Oscar Jayanagara
Proceeding National Conference Business, Management, and Accounting (NCBMA) 8th National Conference Business, Management, and Accounting
Publisher : Faculty of Economics and Business Universitas Pelita Harapan

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Abstract

One of the pillars of the economy in Indonesia that plays a role in economic growth is MSMEs. The development of MSMEs in Indonesia is influenced by internal entrepreneurial factors, namely entrepreneurial innovative behavior, entrepreneurial leadership, entrepreneurial self-efficacy, and entrepreneurial motivation, by taking the object of research as MSME actors in Greater Tangerang. This study aims to analyze the direct and indirect influence of internal entrepreneurial factors. Research data were obtained through the distribution of questionnaires conducted online. Then collected and processed using the SmartPLS 4.0 application. The research process began with a pre-test of 30 respondents, then continued with actual data collection from 275 respondents. Based on the test results, it can be concluded that there is a significant positive relationship between entrepreneurial self-efficacy, entrepreneurial motivation, and entrepreneurial leadership with business performance. Conversely, no significant relationship was found between entrepreneurial innovative behavior and business performance.
THE ROLE OF THE GOVERNMENT AND CUSTOMARY INSTITUTIONS IN RESOLUTION OF THE CONFLICT BETWEEN PT. ADINDO HUTANI LESTARI AND THE COMMUNITY OF TUJUNG VILLAGE, REGENCY Jahari; Oscar Jayanagara; Vivi Indra Amelia Nasution
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 3 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i3.4138

Abstract

The Role of the Nunukan Regency Government and the Dayak Agabag Traditional Institution in resolving the tenurial conflict between the Tujung Village community and PT. Adindo Hutani Lestari in North Kalimantan. The study used a qualitative approach with a case study design through in-depth interviews, observations, and document reviews to obtain contextual and in-depth understanding. The results of the study indicate that the Traditional Institution acts as a negotiator, communication link, and facilitator based on cultural values ​​in articulating the community's collective aspirations, while the Regional Government acts as a facilitator, mediator, and conflict resolution actor through legislative policies and mediation mechanisms that produce mutual agreements. The synergy between the Regional Government and the Traditional Institution shows that conflict resolution is not only related to legal aspects, but also includes social, cultural, and community food security dimensions. This study has managerial implications for strengthening the role of traditional institutions and the government in land conflict governance and opens up opportunities for developing new conceptual models in the study of local wisdom-based conflict management.
Influence Green Human Resource Management to Corporate Reputation and Employee Well-Being Moderated by Organizational Culture at ABC Hospital Andita Rizky Cinanthia; Oscar Jayanagara
Jurnal Manajemen Bisnis Vol. 13 No. 1 (2026): March
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v13i1.1175

Abstract

This study aimed to comprehensively analyze the impact of Green Human Resource Management (GHRM) practices, including green recruitment, green training, and green reward, on corporate reputation and employee well-being, considering the moderating role of organizational culture. The research involved 256 employees from the healthcare sector, with data analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS). The findings indicate that green training and organizational culture have a significant positive influence on corporate reputation. Furthermore, green recruitment, green reward, and corporate reputation significantly and positively affect employee well-being. However, green recruitment and green reward showed no significant influence on corporate reputation, and green training did not impact employee well-being. Additionally, organizational culture was unable to moderate the relationship between GHRM practices and corporate reputation. These findings provide important implications for developing more effective GHRM policies and strategies in Indonesia, particularly within the healthcare sector.
The Effect of Entrepreneurial Education on Internet Entrepreneurship Performance Mediated By Self-Efficacy (Empirical Study on Instagram Online Shop In Jakarta Province) Oscar Jayanagara; Albert Dermawan Yusup
Proceedings of the International Conference on Entrepreneurship (IConEnt) Vol. 5 (2025): Proceedings of the 5th International Conference on Entrepreneurship (IConEnt)
Publisher : Universitas Pelita Harapan

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Abstract

ABSTRACT The development of social media not only helps people in building communication but also becomes a business opportunity for internet-based entrepreneurs. However, on the other hand, the topic that discusses internet entrepreneurship is still very rarely raised. Therefore, this study was conducted to determine what factors are able to improve or influence internet entrepreneurship performance. This study is included in the type of quantitative research, with the number of samples obtained as many as 500 respondents, the data collection technique used was a questionnaire and the data analysis technique used was PLS-SEM. The results of the study showed that entrepreneurial education had a significant and positive effect on internet entrepreneurial self-efficacy and internet entrepreneurship performance, especially financial, internal and learning and growth perspectives. Internet entrepreneurial self-efficacy was also found to have a significant and positive effect on all perspectives in internet entrepreneurship performance. Then internet entrepreneurial self-efficacy also has significant mediation between the influence of entrepreneurial education on all perspectives in internet entrepreneurship performance. However, entrepreneurial education was found to have no significant effect on internet entrepreneurship performance: customer perspectives.
Service Failure and Recovery: The Best Defense Is a Good Attack Dewi Wuisan; Hendra Achmadi; Oscar Jayanagara; Sylvia Samuel; Gracia Shinta S. Ugut
Proceedings of the International Conference on Entrepreneurship (IConEnt) Vol. 5 (2025): Proceedings of the 5th International Conference on Entrepreneurship (IConEnt)
Publisher : Universitas Pelita Harapan

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Abstract

Service failure is an inevitable aspect of any service-oriented business. When failures occur, the organization’s response is critical in shaping customer perceptions, satisfaction, and loyalty. This paper explores the notion that "the best defense is a good attack" in the context of service failure and recovery strategies. Proactive recovery initiatives, such as clear communication, swift actions, and personalized solutions, often outperform reactive or passive approaches in mitigating the negative effects of service failures. By employing a strategic recovery process, businesses not only address the immediate dissatisfaction but also create opportunities to strengthen customer relationships and even enhance brand reputation. The study examines key components of successful service recovery, including the role of empathy, transparency, and empowerment of frontline employees. It highlights the importance of preemptive measures such as employee training and the establishment of service recovery protocols. Furthermore, this paper discusses the psychological impact of recovery efforts on customers, emphasizing the significance of perceived justice—distributive, procedural, and interactional. Drawing from real-world examples and empirical studies, this research provides actionable insights for managers aiming to transform service failures into opportunities for improvement and differentiation. By adopting a mindset of proactive engagement, businesses can turn potentially negative experiences into moments that foster customer trust and loyalty. Ultimately, the findings suggest that an offensive approach in service recovery is not merely damage control but a strategic advantage in the competitive service landscape.
Co-Authors Albert Dermawan Yusup Alice Angelina Bitsy Andita Rizky Cinanthia Chandra Lukita Darmanto Darmanto Gracia S Ugut Hendra Achmadi, Hendra Jahari Kelly Azaryas Chen Meita Istianda Michael Aaron Tianda Natalie Septiani Qorina Putri Srisantoso Sylvia Samuel Vivi Indra Amelia Nasution Wuisan, Dewi