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Pengaruh Etos Kerja dan Disiplin terhadap Kinerja Karyawan pada PT. Telekomunikasi Indonesia (TELKOM) Regional Sulawesi Barat Awaluddin Awaluddin1; Muh. Asdar
SEIKO : Journal of Management & Business Vol 4, No 1 (2021): January - Juny
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v4i1.1272

Abstract

Abstrak Masalah pokok dalam penelitian ini adalah Rendahya etos kerja karyawan pada perusahaan yang terjadi karena perilaku karyawan terhadap konsumen dan perilaku karyawan dengan karyawan. Seringnya konflik antara karyawan dengan konsumen terjadi karena kurang sabarnya karyawan dalam menghadapi permintaan konsumen dalam mengatasi masalah. Serta Kurangnya disiplin kerja karyawan dalam hal ketidak tepatan kehadiran kerja dan kurangnya kesadaran dalam perlengkapan kerja, yang berdampak pada menurunnya kinerja karyawan. Tujuan penelitian ini adalah untuk mengetahui dan menganalisis pengaruh etos kerja terhadap kinerja karyawan pada PT.Telekomunikasi Indonesia (TELKOM) Regional Sulawesi Barat dan Mengetahui dan menganalisis pengaruh disiplin kerja terhadap kinerja karyawan pada PT.Telekomunikasi Indonesia (TELKOM) Regional Sulawesi Barat. Pendekatan penelitian menggunakan pendekatan kuantitatif dengan metode analisis statistic deskriptif dan analisis statistic inferensial. Hasil penelitian menunjukkan bahwa varibel etos kerja berpengaruh positif dan signifikan terhadap kinerja karyawan. kemudian variabel Disiplin Kerja berpengaruh positif dan signifikan terhadap kinerja karyawan. Hasil Uji koefisien determinasi menunjukan bahwa koefisien determinasai variabel etos kerja lebih besar dari pada koefisien determinasi variabel disiplin kerja. Hal ini menunjukkan bahwa variabel etos kerja berpengaruh dominan terhadap kinerja karyawan. Kata Kunci: Etos kerja, Disiplin kerja, Kinerja karyawan Abstract The main problem in this study is the low work ethic of employees in the company that occurs because of employee behavior towards consumers and employee behavior with employees. Often conflicts between employees and consumers occur because of the lack of patience of employees in dealing with consumer demands in overcoming problems. As well as the lack of employee discipline in terms of inappropriate work attendance and lack of awareness in work equipment, which has an impact on decreasing employee performance. The purpose of this study was to determine and analyze the effect of work ethic on employee performance at PT.Telekomunikasi Indonesia (TELKOM) West Sulawesi Region and to know and analyze the effect of work discipline on employee performance at PT.Telekomunikasi Indonesia (TELKOM) Regional West Sulawesi. The research approach uses a quantitative approach with descriptive statistical analysis methods and inferential statistical analysis. The results showed that the work ethic variable had a positive and significant effect on employee performance. Then the Work Discipline variable has a positive and significant effect on employee performance. The coefficient of determination test results show that the coefficient of determination of the work ethic variable is greater than the coefficient of determination of the work discipline variable. This shows that the work ethic variable has a dominant effect on employee performance. Keywords: Work ethic, Work discipline, Employee performance
Purchasing Decisions and Hotel Customer Satisfaction Through Service Quality and Marketing Stimulus Abdul Haris; Muhammad Bakri; M. Maulana; Muhammad Erfan; Muh. Asdar
International Journal of Artificial Intelligence Research Vol 6, No 1.2 (2022)
Publisher : International Journal of Artificial Intelligence Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v6i1.2.742

Abstract

The purpose of the study was to find out by analyzing the effect of service quality and marketing stimulus on the purchasing decisions of star hotel customers in West Sulawesi; service quality and marketing stimulus on the satisfaction of star hotel customers in West Sulawesi; The effect of purchasing decisions on customer satisfaction for star hotels in West Sulawesi; The influence of service quality and marketing stimulus on customer satisfaction through the decision to buy five-star hotels in. The research method used is a descriptive survey and an explanatory survey. The population of this study is the overall customers of five-star hotels in West Sulawesi, where the number of members is unknown. The number of samples in this study used the Lemeshow formula, so the full selection was 100. The results of this study indicate that service quality and marketing stimulus directly have a positive and positive effect. Significant to the decision to purchase five-star hotels in West Sulawesi; Service quality directly has a positive but not significant impact on customer satisfaction for star hotels in West Sulawesi; Marketing stimuli and purchasing decisions directly have a positive and significant effect on customer satisfaction for star hotels in West Sulawesi; Service quality and marketing stimulus indirectly have a positive and insignificant impact on customer satisfaction through purchasing decisions for star hotels in West Sulawesi.
THE EFFECT OF SERVICE QUALITY ON EMPLOYEE PERFORMANCE AT PT BOSOWA BERLIAN MOTOR MAKASSAR Asriyani Amrullah; Muh. Asdar; Muhammad Ismail
Journal of Business Issues Vol. 2 No. 1 (2023): Journal of Business Issues
Publisher : Scientia integritas Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56282/jbi.v2i1.348

Abstract

The Influence of Service Quality on Employee Performance at PT Bosowa Berlian Motor Makassar, supervised by Prof. Dr. H. Muh. Asdar, SE., M.Si. and Dr. Muhammad Ismail, SE., M.Si The purpose of this study was to determine and analyze the effect of service quality on employee performance at PT Bosowa Berlian Motor Makassar. The object of research is PT. Bosowa Berlian Motor Makassar. The method used is descriptive analysis and multiple linear analysis. The data collection technique in this study is a questionnaire with Multiple Linear Regression Analysis with the help of SPSS 24 software. The results of this study indicate that the better the quality of the company's service to customers, the higher the employee's performance.
TECHNOLOGY ACCEPTANCE OF THE POWER OUTAGE COMPLAINT REPORTING FEATURE ON "NEW PLN MOBILE" APPLICATION Satria Prasamya; Muh. Asdar; Haeriah Hakim
Paulus Journal of Accounting (PJA) Vol. 4 No. 2 (2023): Paulus Journal of Accounting (PJA)
Publisher : Program Studi Akuntansi Universitas Kristen Indonesia Paulus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34207/

Abstract

This study aims to measure the level of technology acceptance of the outage reporting feature in the "New PLN Mobile" application. This research will be conducted at PT PLN UP03 South Makassar working area. Where the sample in this study were users of the New PLN Mobile application who live in the work area of the object under study. Furthermore, this research is a quantitative descriptive study with the aim of analyzing in depth the technological acceptance of the outage reporting feature in the "New PLN Mobile" application using the Technology Acceptance Model (TAM) framework. The results showed that there are four measurement dimensionsused in this study, namely perceived usefulness, perceived ease of use, intention to use and actual use. The majority of measurement indicators are categorized as excellent. However, there is one measurement indicator that is not appropriate when applied to the object of this research, namely the number of reports that have been successfully sent as one of the measurement indicators of actual use is not appropriate to use on the object of research if it is based on how often someone sends a complaint (this is suitable for high- frequency transactions such as the banking service sector).
ANALISIS EFEKTIVITAS SISTEM PENGENDALIAN MANAJEMEN ATAS GAJI KARYAWAN PT. SANG HYANG SERI (PERSERO) KAB. SIDENRENG RAPPANG Muh. Asdar; Darmawan, Darmawan; Hernianti Harun
DECISION : Jurnal Ekonomi dan Bisnis Vol. 4 No. 2 (2023): DECISION : Jurnal Ekonomi dan Bisnis
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31850/decision.v4i2.2628

Abstract

Penelitian ini bertujuan untuk menganalisis efektivitas sistem pengendalian manajemen atas gaji karyawan pada PT. Sang Hyang Seri (Persero) Kabupaten Sidenreng Rappang. Jenis penelitian yang digunakan dalam penelitian ini adalah penelitian kualtitatif, dimana analisis data kualitatif merupakan tata cara penelitian yang menghasilkan data deskriptif, yaitu apa yang dinyatakan oleh responden secara tertulis maupun lisan, dan perilaku nyata. Informan dalam penelitian ini adalah seluruh pegawai PT. Sang Hyang Seri yang berjumlah 26 orang. Tujuan analisis kualitatif adalah untuk mendapatkan makna hubungan variabel-variabel sehingga dapat digunakan untuk menjawab masalah yang dirumuskan penelitian. Hasil penelitian membuktikan bahwa sistem pengendalian manajemen atas gaji karyawan pada PT. Sang Hyang Seri (Persero) Kabupaten Sidenreng Rappang telah berjalan cukup efektif, hal tersebut dibuktikan dengan masih adanya perangkapan tugas yang dilakukan oleh beberapa fungsi. Selain itu pemantauan kinerja pegawai masih perlu ditingkatkan khususnya dalam hal daftar hadir atau absensi karyawan dengan memperhatikan unsur-unsur yang ada dalam sistem pengendalian manajemen.
SIPANDAI: Development of an Integrated Village Public Service Website Using the Agile Method Alisa Zahra Syahdia; Alya Wulandari; Muh. Asdar; Andi Naufal Abiyyu Tsarwat
Journal of Digital Technology and Computer Science Vol. 2 No. 1 (2024): November 2024
Publisher : Lontara Digitech Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61220/

Abstract

The development of information technology has encouraged the transformation of public services in villages to be more efficient and transparent. This research aims to develop the Integrated Village Information and Service System (Sipandai) website to overcome administrative problems such as population data collection, correspondence, and access to information. Sipandai provides digital administration features, budget transparency, village news, and online levy payments. The system development uses the iterative and flexible Agile method, allowing for customization according to the user's needs. The results of the development show that the implementation of Agile supports the effectiveness of the system, improves the quality and speed of public services in the village, and encourages community participation in more transparent governance. Sipandai also functions as a means of community empowerment and strengthening information technology-based village governance. The test results using the Black Box and White Box methods showed a 100% success rate with no errors found in all test scenarios