Article Per Year (5 Year)
p-Index From 2020 - 2025
0.751
P-Index
This Author published in this journals
All Journal Jurnal Ilmiah Wahana Pendidikan Academica : Jurnal Pengabdian Kepada Masyarakat
Rita Mardiana
Unknown Affiliation
Religion Civil Engineering, Building, Construction & Architecture Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

Published : 4 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 4 Documents
Search

 1 
Pengaruh Kualitas Pelayanan, Kualitas Produk dan Harga Terhadap Kepuasan Pelanggan Serta Dampaknya Pada Loyalitas Pelanggan Hotel X di Jakarta Rita Mardiana
Jurnal Ilmiah Wahana Pendidikan Vol 8 No 1 (2022): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (363.528 KB) | DOI: 10.5281/zenodo.5867486

Abstract

The phenomenon of customer satisfaction at Hotel X in Jakarta is not yet optimal. The purpose of this study is to analyze the effect of service quality, product quality, and price on customer satisfaction and its impact on customer loyalty at Hotel X in Jakarta, directly or indirectly. The data analysis used the path analysis method with the research population being visitors to Hotel X in 2015 with a total of 14,825 customers and with the Slovin formula (10%) obtained 100 samples. The results of the path analysis measurement show that there is a positive direct and indirect effect of service quality, product quality, and price on customer satisfaction and its impact on customer loyalty at Hotel X in Jakarta.
Pengaruh Kompensasi dan Budaya Kaizen Terhadap Kinerja Karyawan Pt Bank Xxx Tbk Kantor Cabang Utama Cibubur, Depok Rita Mardiana
Jurnal Ilmiah Wahana Pendidikan Vol 8 No 6 (2022): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (263.516 KB) | DOI: 10.5281/zenodo.6420774

Abstract

This study aims to determine the effect of Compensation and Kaizen Culture on employee performance partially and simultaneously. This research uses quantitative research with a correlational approach. The data collection techniques used questionnaires, observation and documentation. The study population was the staff and employees of PT. Bank XXX Tbk Main Branch Office Cibubur, Depok, totaling 54 people. The results showed that there was a strong relationship between compensation and kaizen culture together with employee performance so that it was empirically proven that there was a positive and significant effect of compensation and kaizen culture partially and simultaneously on the employee performance of PT. Bank XXX Tbk. Main Branch Office Cibubur, Depok.
Pengaruh Efikasi Diri (Self Efficacy) dan Lokus Kendali (Lokcus Of Control) Terhadap Kinerja (Performance) Karyawan Toko Mok’s Sport Bekasi Indri Guslina; Rita Mardiana
Jurnal Ilmiah Wahana Pendidikan Vol 8 No 24 (2022): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (320.712 KB) | DOI: 10.5281/zenodo.7495970

Abstract

This study aims to determine the effect of Self-Efficacy and Locus of Control on Employee Performance at Mok's Sport Bekasi store. This study uses a quantitative descriptive method. The sampling technique in this study was a saturated sample of 34 people. The data collection technique used a questionnaire, while the data analysis used the analysis of Simple Linear Regression and Multiple Linear Regression. The results of this study indicate that there is a positive and significant effect between Self-Efficacy (X1) and Locus of Control (X2) on Employee Performance (Y). Calculation results: 1) P-value (sign) > 0.05 means that H1 is rejected and H0 is accepted, meaning that there is no influence between Self-Efficacy (X1) on Employee Performance (Y) of 0.008 or 00.8%. 2) Obtained Pvalue (sign) <0.05, meaning that H0 is rejected and H1 is accepted, meaning that there is an influence between the Locus of Control (X2) on Employee Performance (Y) of 0.889 or 88.9%. 3) Obtained Pvalue (sign) <0.05, meaning H0 is rejected and H1 is accepted, meaning that there is an influence between Self-Efficacy (X1) and Locus of Control (X2) on Employee Performance (Y) of 0.896 or 89.6%. This it can be concluded that: simultaneously the effect of Self-Efficacy and Locus of Control has an influence on Employee Performance
Podcast Pengetahuan dan Perlindungan Hak Kekayaan Intelektual di Kalangan Akademisi dan Kreator Muda Lesfandra; Lukas Sugiyanto; Edvin Fairliantina; Dony Oktariswan; Hugo Aries Suprapto; Yocki Pramudya Ananda; Rita Mardiana; Aditya Zakaria Hidayat; Pratiwi Srietiningsih
Academica : Jurnal Pengabdian Kepada Masyarakat Vol. 3 No. 2 (2025): Academica : Jurnal Pengabdian Kepada Masyarakat
Publisher : Lembaga Pusat Studi Sosial dan Humaniora [LPS2H]

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.16663383

Abstract

The problem of knowledge and protection of Intellectual Property Rights (IPR) among academics and young creators is lacking to protect the results of intellectual creativity. The purpose of community service activities is to create a healthy, competitive, and sustainable creative ecosystem among academics and young creators. This podcast activity uses a qualitative method with stages (1) Material Planning, (2) Selection of Resource Persons, (3) Recording and Production, (4) Publication and Distribution, and (5) Interaction and Evaluation. There were 8 resource persons attended by 43 students. The results of the activity showed an increase in students' understanding of the importance of protecting works and innovations legally, encouraging active student participation, and forming a community that cares about intellectual property protection. Evaluation of the assessment of the understanding of the IPR knowledge podcast with an average score of 96.6%. Students have a very good and comprehensive understanding of various aspects of Intellectual Property Rights presented in the educational podcast.
Co-Authors Aditya Zakaria Hidayat Dony Oktariswan Edvin Fairliantina Hugo Aries Suprapto Indri Guslina Lesfandra Lukas Sugiyanto Pratiwi Srietiningsih Yocki Pramudya Ananda