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All Journal Jurnal Info Sains : Informatika dan Sains Academica : Jurnal Pengabdian Kepada Masyarakat
Edvin Fairliantina
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Religion Civil Engineering, Building, Construction & Architecture Computer Science & IT Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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Podcast Pengetahuan dan Perlindungan Hak Kekayaan Intelektual di Kalangan Akademisi dan Kreator Muda Lesfandra; Lukas Sugiyanto; Edvin Fairliantina; Dony Oktariswan; Hugo Aries Suprapto; Yocki Pramudya Ananda; Rita Mardiana; Aditya Zakaria Hidayat; Pratiwi Srietiningsih
Academica : Jurnal Pengabdian Kepada Masyarakat Vol. 3 No. 2 (2025): Academica : Jurnal Pengabdian Kepada Masyarakat
Publisher : Lembaga Pusat Studi Sosial dan Humaniora [LPS2H]

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.16663383

Abstract

The problem of knowledge and protection of Intellectual Property Rights (IPR) among academics and young creators is lacking to protect the results of intellectual creativity. The purpose of community service activities is to create a healthy, competitive, and sustainable creative ecosystem among academics and young creators. This podcast activity uses a qualitative method with stages (1) Material Planning, (2) Selection of Resource Persons, (3) Recording and Production, (4) Publication and Distribution, and (5) Interaction and Evaluation. There were 8 resource persons attended by 43 students. The results of the activity showed an increase in students' understanding of the importance of protecting works and innovations legally, encouraging active student participation, and forming a community that cares about intellectual property protection. Evaluation of the assessment of the understanding of the IPR knowledge podcast with an average score of 96.6%. Students have a very good and comprehensive understanding of various aspects of Intellectual Property Rights presented in the educational podcast.
The Effect of Food Quality and Price on Customer Satisfaction at Doubletree Hotel Room Service by Hilton Jakarta-Diponegoro Edvin Fairliantina; Aldo Arifin Pringga Utama; Hajar Adhayanti
Jurnal Info Sains : Informatika dan Sains Vol. 15 No. 01 (2025): Informatika dan Sains , 2025
Publisher : SEAN Institute

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Abstract

Room service is one of the superior services offered by starred hotels, including the DoubleTree by Hilton Jakarta-Diponegoro Hotel. Although generally well-rated, this hotel's room service has experienced complaints regarding the quality of the food served and the price that some customers consider inappropriate. This problem raises questions about the extent to which the quality of food products and prices can affect the level of customer satisfaction. This study aims to analyze the effect of food product quality and price on customer satisfaction in room service at the DoubleTree by Hilton Jakarta-Diponegoro Hotel. The method used is quantitative with a descriptive and associative approach. Data were collected by distributing questionnaires to customers. The results of the study indicate that the quality of food products and prices partially and simultaneously have a positive and significant effect on customer satisfaction. Good food quality and prices that meet customer expectations are key factors in shaping positive perceptions of room service. This research is expected to provide evaluation material for hotels to improve the quality and value of their products to meet customer expectations.
Co-Authors Aditya Zakaria Hidayat Aldo Arifin Pringga Utama Dony Oktariswan Hajar Adhayanti Hugo Aries Suprapto Lesfandra Lukas Sugiyanto Pratiwi Srietiningsih Rita Mardiana Yocki Pramudya Ananda