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All Journal JAM : Jurnal Aplikasi Manajemen Komunikator Ilomata International Journal of Social Science Al-Bayyinah
Mutiara Dwi Sari
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Religion Arts Humanities Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : JAM : Jurnal Aplikasi Manajemen

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The Synergy of Work Allowances, Sports Facilities, and Motivation in Enhancing Athlete Achievement Qomariah, Nurul; Suryandari, Andriana; Martini, Ni Nyoman Putu; Sari, Mutiara Dwi
Jurnal Aplikasi Manajemen Vol. 22 No. 3 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.03.08

Abstract

In the era of globalization, athlete achievement is very important for a country or sports institution, whether in the form of medals, records, or positions in championships, which are also measured by increasing achievement. It is important for institutions or organizations to be able to maintain the achievements of athletes that have been achieved. This study has the following objectives: determine the impact of work allowances and sports facilities on motivation and athlete achievement under the auspices of the Jember Regency Youth and Sports Office. The population in this study was 399 athletes from 35 sports branches in the Jember Regency Dispora. The number of samples was determined by as many as 150 respondents. Data analysis used SEM with WarpPLS 7.0. The results of this study indicate that the work allowance variable has a positive and significant effect on motivation. The sports facility variable has a positive effect on motivation but is not significant. The work allowances variable does not have a significant effect on athlete achievement. The sports facilities variable has a positive and significant effect on athlete achievement. The motivation variable has a positive and significant effect on the achievement of athletes from the Jember Regency Diaspora. The work allowances variable has a positive and significant effect on the achievement of athletes from the Jember Regency Dispora through motivation. The sports facilities variable has a positive effect on the athlete achievement of athletes from Jember Regency through motivation. The practical implications that can be contributed from this study are that sports facilities do not affect motivation but do affect achievement. Work allowances contribute to motivation but do not affect athlete achievement. Therefore, sports facilities must improve their benefits for motivation to achieve more. Work allowances also need to be improved so that athlete retention increases.
Dynamics of Work Motivation: Unveiling the Mediating Role in the Relationship Between Organizational Culture, Work Environment, and Job Promotion on Employee Performance Martini, Ni Nyoman Putu; Nafi'ah, Nailatul Ilmi; Qomariah, Nurul; Sari, Mutiara Dwi
Jurnal Aplikasi Manajemen Vol. 22 No. 4 (2024)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2024.022.04.02

Abstract

The implementation of the job transfer has made the work environment less conducive when the regulation is applied. Government organizations must be prepared in terms of institutions, policies, and new work procedures, especially in local governments, to improve performance in response to new regulations. This study aims to determine the influence of organizational culture, work environment, and job promotion on employee performance with work motivation as a mediator. This research is designed in the form of quantitative research with a causal research type. The population in this study is all Civil Servants in Banyuwangi Regency with a sample of 142 employees. The sampling technique uses non-probability sampling with a purposive sampling technique. The data in this study were obtained through a survey method using a questionnaire media. Data analysis techniques use partial least squares. The study found that organizational culture, work environment, and job promotion all have a positive and significant impact on employee performance. Additionally, organizational culture, work environment, and job promotion also positively influence work motivation. Furthermore, work motivation itself has a positive and significant effect on employee performance. It was also observed that work motivation serves as a mediator in the relationship between organizational culture and employee performance, as well as between the work environment and employee performance, and between job promotion and employee performance. This can be achieved by awarding employees who perform well, adhering to established working hours, creating a comfortable work environment where employees can enjoy their work, and providing adequate supporting facilities and resources.
The Moderating Role of Age: The Influence of Service Quality and Word of Mouth on Customer Loyalty with Trust as an Intervening Variable in the Banking Industry Qomariah, Nurul; Andhika, Stanly Reza; Herlambang, Toni; Martini, Ni Nyoman Putu; Sari, Mutiara Dwi
Jurnal Aplikasi Manajemen Vol. 23 No. 3 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/

Abstract

The increase in customers who experience delays and bad debts indicates a challenge in maintaining the quality of customer relationships and loyalty, despite the bank's success in attracting new customers. Although the number of customers continues to increase, the rise in arrears and bad debts suggests potential issues in customer relationship management. Therefore, the purpose of this study is to determine and analyze the effect of service quality and word of mouth on customer loyalty at the BRI Jember Branch, with customer trust serving as an intervening variable. This study method employs a descriptive quantitative approach, utilizing Structural Equation Modeling (SEM) data analysis techniques processed with the WarpPLS 8.0 Application. The population in this study was 531,266 customers. The study comprised 400 research samples, selected using a purposive sampling technique. The results showed that service quality and word of mouth had a significant effect on customer trust at the BRI Jember Branch. Service quality, word of mouth, and customer trust have a significant impact on customer loyalty at the BRI Jember Branch. Indirectly, service quality and word of mouth have a significant effect on customer loyalty through customer trust as an intervening variable at the BRI Jember Branch. Regarding the moderation variable, the age variable moderates the influence of word of mouth on loyalty. On the other hand, the age variable does not strengthen the influence of service quality on loyalty. This finding has practical implications for banking institutions to continue improving service quality and enhancing word of mouth, as it has been proven to increase customer trust and loyalty.
Co-Authors Abadi Sanosra Afdhal Afdhal Andhika, Stanly Reza Citra Rosalyn Anwar Herlambang, Toni Martini, Ni Nyoman Putu Nafi'ah, Nailatul Ilmi Nurul Qomariah Rakhmawati, Haniie Rita Gani Suryandari, Andriana Susbiyani, Arik Syamsuri, Andi Santri