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Journal : Journal of Hospital Administration and Management

KESIAPAN KEPEMIMPINAN IGD DALAM PEMENUHAN STANDAR IGD RUMAH SAKIT TIPE B DAN INDIKATOR MUTU IGD RSU PKU MUHAMMDIYAH BANTUL Muhammad Firdaus; Susianti Miranda Boru Surbakti
Journal of Hospital Administration and Management Vol 1 No 1 (2020): Jurnal Administrasi Rumah Sakit dan Manajemen
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1743.353 KB) | DOI: 10.54973/jham.v1i1.50

Abstract

In 2014 the E.R service of PKU Muhammadiyah Bantul Hospital should be suitable with the service standard of III level/ B type hospital. It, however , cannot be analyzed whether the E.R of PKU Muhammadiyah Bantul Hospital has started to adjust the hospital E.R standard that has been appointed based on Health Minister Decree of Republic of Indonesia No. 858/Menkes/SK/IX/2009 about the principal hospital E.R standard in the emergency service. To bring it into reality, strategies are needed in order that the adjustment of the E.R standard to B type hospital can run well. One of the ways is by measuring four dimensions of transformational leadership in the fulfillment process of the B type hospital E.R standard. Assessing the leadership readiness of Emergency Room in PKU Muhammadiyah Bantul Hospital in fulfilling the E.R standard of B type hospital, by assessing four dimensions of transformational leadership, i.e.: (1) idealized influence, (2) inspirational motivation, (3) intellectual stimulation, (4) individualized consideration. This research is a descriptive qualitative research with a case study. The data collection is carried out through observation and interview. The primary data is obtained from the answer results and observation from the research questions and the secondary data is obtained in form of the service standard of the emergency room in PKU Muhammadiyah Bantul Hospital type C, SOP, books and Director Decree. The research was held on June, 2011. The emergency room service standard of PKU Muhammadiyah Bantul Hospital type C, based on Indonesian Health Minister Decree has been fulfilled. To go to B type hospital, it needs 100% service type category, human resources category 66,7%, facility 60%, medical and non-medical facility 50%. Nine quality indicators of the emergency room in PKU Muhammadiyah Bantul Hospital has been fulfilled as a whole and the leadership readiness of the emergency room in PKU Muhammadiyah Bantul Hospital to B type has not been ready since the first year of the hospital strategic plan (renstra) was determined. The service standard of the emergency room of PKU Muhammadiyah Bantul Hospital type C based on Indonesian Health Minister has been fulfilled, to go to B type, there is still a gap, but it has been anticipated by the working program and the leadership readiness of the emergency room is not ready as a whole in the first year since the hospital strategic plan (renstra) was determined
PENGARUH STRES KERJA DI MASA PANDEMI COVID 19 TERHADAP KINERJA PETUGAS ADMINISTRASI DI RSUD ARIFIN ACHMAD PROVINSI RIAU Muhammad Firdaus; Sandya Bunga Prathivi; Agus Salim
Journal of Hospital Administration and Management Vol 2 No 1 (2021): Jurnal Administrasi Rumah Sakit dan Manajemen
Publisher : LPPM Universitas Awal Bros

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1006.47 KB) | DOI: 10.54973/jham.v2i1.138

Abstract

Arifin Achmad Riau Province Hospital is one of the referral hospitals for covid 19 patients in Riau. This shows that hospitals provide services not only to general patients but also to covid 19 patients. The additional tasks that were not previously available indicate that there is work stress, especially for administrative officers because they have an important role related to hospital administration. This study aims to see the effect of work stress on the performance of officers either partially or simultaneously. The type of research is quantitative with a total sample of 46 people and the sampling technique is non probability sampling with saturation sampling method. The results of the study indicate that the Adjusted R Square is 0.681, which means that the independent variable can explain the dependent variable of 68.1% while 31.9% is explained by other factors not included in the model. The T-test shows that each variable, both Organizational Stressor and Life Stressor, has a significant effect on the performance of officers. The results of the F Test show that simultaneously Organizational Stressors and Life Stressors during the covid 19 pandemic have a significant effect on the performance of administrative officers. The suggestion that researchers recommend is that the hospital should pay attention to and manage the work stress of administrative officers, create a conducive organizational environment so that it can minimize stress, and provide education related to work stress so that officers understand and are able to manage work stress. Keywords : Work Stress, Covid 19, Performance