Garuda - Garba Rujukan Digital

PERSEPSI KOMUNIKASI EFEKTIF PERAWAT DENGAN KEPUASAN PASIEN DI INSTALASI RAWAT INAP RSUD PETALA BUMI PROVINSI RIAU Anastasya Shinta Yuliana; Merry Citra Amelia; Bobi Handoko
Journal of Hospital Administration and Management Vol 1 No 2 (2020): Jurnal Administrasi Rumah Sakit dan Manajemen
Publisher : LPPM Universitas Awal Bros

Satisfaction is the level of one's feelings after comparing the performance or results that he felt with his expectations. Of non-formal interview to patient complaints from patients such as nurses indifferent, of lack of information, complaints that are sometimes not addressed and the nurse did not introduce himself, this can affect the patient's perception of nurses terdap effective communication. The purpose of research is knowing the perception of effective communication nurse with patient satisfaction in hospitals Petala Earth Riau Province Year 2016. This research is a quantitative analytical observational cross-sectional study design. Samples were 100 patients in the inpatient hospital Petala Earth Riau Province Year 2016 and a minimum had been hospitalized for 2 days while interviewing. The sampling technique used simple random sampling. Data were collected through questionnaires and data analysis with statistical test Chi-square with a degree of confidence of 95% (α = 0.05). The results showed relationship between Empathy (Empathy) (P value = 0.008), Clarity (Clarity) (P value = 0.025), no relationship between Humble (Humble) (P value = 0.078) and Respect (Respect) (P value = 0.069). Expected to socialize more nurses, provide clarity of information, friendly, gentle in the spoken word and more on patient care anymore.

Marian Tonis: ANALISIS SISTEM MANAJEMEN LOGISTIK OBAT DI INSTALASI FARMASI RUMAH SAKIT PROF. DR. TABRANI PEKANBARU Marian Tonis; Ani Riza Wati; Wiwik Suryandartiwi; Bobi Handoko
Journal of Hospital Administration and Management Vol 2 No 1 (2021): Jurnal Administrasi Rumah Sakit dan Manajemen
Publisher : LPPM Universitas Awal Bros

Drug logistics management in hospitals is the most important aspect that must exist in a hospital including the stages of planning, procurement, storage, distribution, elimination, evaluation and monitoring which are interrelated with each other. Prof. Hospital. Dr. Tabrani has several problems, especially in pharmacy installations, namely insufficient budget, insufficient human resources and SIMRS that are not optimal. The purpose of this study was to analyze the existing management system in the Pharmacy Installation of Prof. Hospital. Dr. Tabrani.This research uses a qualitative research type, conducted at Prof. Hospital. Tabrani, using in-depth interviews, observation and document review methods with 4 informants, namely the Head of Medical Support, Head of Pharmacy Installation, Person in Charge of Pharmacy Warehouse, and Pharmacy Staff. Data processing is done by reducing data, presenting data, and drawing conclusions. For data validation used source triangulation, method triangulation, and data triangulation.The results showed that the management of drug logistics in the Pharmacy Installation of Prof. Hospital. Dr. Tabrani has not been effective. This can be seen from the input components, namely inadequate human resources, budget costs that have not been understood by all parties responsible for the management of pharmaceutical preparations, pharmaceutical warehouses that still do not meet the standards properly.It is recommended that the Hospital Pharmacy Installation of Prof. Dr. Tabrani pays more attention to the drug logistics management system at the Pharmacy Installation of Prof. Hospital. Dr. Tabrani especially regarding the quantity and quality of human resources and infrastructure.

EFFICIENCY TEST OF COLLIMATOR SHUTTER AT THE X-RAY TUBE DIAGNOSTIC IN THE RADIOLOGY INSTALLATION OF ARIFIN ACHMAD HOSPITAL, RIAU PROVINCE Silvi Widya Pangesti; Yoki Rahmat; Bobi Handoko
Medical Imaging and Radiation Protection Research Journal Vol 1 No 1 (2021): Medical Imaging and Radiation Protection Research (MIROR) Journal
Publisher : LPPM STIKes Awal Bros Pekanbaru

Kolimator merupakan alat pembatas radiasi yang umumnya digunakan pada radiografi, yang terdiri dari dari dua set penutup (shutter) timbal atau lempengan yang saling berhadapan dan bergerak dengan arah berlawanan secara berpasangan. Uji efisiensi bertujuan untuk mengetahui hasil dan mengetahui efisiensi dari celah (shutter) kolimator pada pesawat sinar-x diagnostik. Penelitian ini bersifat kuantitatif dengan desain penelitian eksperimental langsung ke lapangan. Prosedur penelitian dilakukan sesuai dengan MENKES RI No. 1250 Tahun 2009, dengan menguji langsung celah (shutter) kolimator pesawat sinar-x diagnostik di Instalasi RSUD Arifin Achmad Provinsi Riau. Celah (shutter) kolimator pesawat sinar-x tersebut dinyatakan mengalami kebocoran radiasi apabila terdapat penghitaman atau peningkatan densitas pada film radiografi melebihi density base fog yang diukur dengan menggunakan densitometer. Berdasarkan hasil dari penelitian menunjukkan film radiografi mengalami penghitaman di garis transversal (X) dengan nilai densitas rata-rata 1.27 OD(Optical Density) dan sebagian garis longitudinal (Y) dengan nilai densitas rata-rata 0.57 OD. Kemudian density base fog yang didapat setelah diukur 0.20 OD. Hasil uji dinyatakan mengalami kebocoran dan belum dapat dikatakan efisien dibuktikan dengan adanya penghitaman pada film radiografi.

PERSEPSI KOMUNIKASI EFEKTIF PERAWAT DENGAN KEPUASAN PASIEN DI INSTALASI RAWAT INAP RSUD PETALA BUMI PROVINSI RIAU Anastasya Shinta Yuliana; Merry Citra Amelia; Bobi Handoko
Journal of Hospital Administration and Management Vol 1 No 2 (2020): Jurnal Administrasi Rumah Sakit dan Manajemen
Publisher : LPPM Universitas Awal Bros

Satisfaction is the level of one's feelings after comparing the performance or results that he felt with his expectations. Of non-formal interview to patient complaints from patients such as nurses indifferent, of lack of information, complaints that are sometimes not addressed and the nurse did not introduce himself, this can affect the patient's perception of nurses terdap effective communication. The purpose of research is knowing the perception of effective communication nurse with patient satisfaction in hospitals Petala Earth Riau Province Year 2016. This research is a quantitative analytical observational cross-sectional study design. Samples were 100 patients in the inpatient hospital Petala Earth Riau Province Year 2016 and a minimum had been hospitalized for 2 days while interviewing. The sampling technique used simple random sampling. Data were collected through questionnaires and data analysis with statistical test Chi-square with a degree of confidence of 95% (α = 0.05). The results showed relationship between Empathy (Empathy) (P value = 0.008), Clarity (Clarity) (P value = 0.025), no relationship between Humble (Humble) (P value = 0.078) and Respect (Respect) (P value = 0.069). Expected to socialize more nurses, provide clarity of information, friendly, gentle in the spoken word and more on patient care anymore.

ANALISIS SISTEM MANAJEMEN LOGISTIK OBAT DI INSTALASI FARMASI RUMAH SAKIT PROF. DR. TABRANI PEKANBARU Marian Tonis; Ani Riza Wati; Wiwik Suryandartiwi; Bobi Handoko
Journal of Hospital Administration and Management Vol 2 No 1 (2021): Jurnal Administrasi Rumah Sakit dan Manajemen
Publisher : LPPM Universitas Awal Bros

Drug logistics management in hospitals is the most important aspect that must exist in a hospital including the stages of planning, procurement, storage, distribution, elimination, evaluation and monitoring which are interrelated with each other. Prof. Hospital. Dr. Tabrani has several problems, especially in pharmacy installations, namely insufficient budget, insufficient human resources and SIMRS that are not optimal. The purpose of this study was to analyze the existing management system in the Pharmacy Installation of Prof. Hospital. Dr. Tabrani.This research uses a qualitative research type, conducted at Prof. Hospital. Tabrani, using in-depth interviews, observation and document review methods with 4 informants, namely the Head of Medical Support, Head of Pharmacy Installation, Person in Charge of Pharmacy Warehouse, and Pharmacy Staff. Data processing is done by reducing data, presenting data, and drawing conclusions. For data validation used source triangulation, method triangulation, and data triangulation.The results showed that the management of drug logistics in the Pharmacy Installation of Prof. Hospital. Dr. Tabrani has not been effective. This can be seen from the input components, namely inadequate human resources, budget costs that have not been understood by all parties responsible for the management of pharmaceutical preparations, pharmaceutical warehouses that still do not meet the standards properly.It is recommended that the Hospital Pharmacy Installation of Prof. Dr. Tabrani pays more attention to the drug logistics management system at the Pharmacy Installation of Prof. Hospital. Dr. Tabrani especially regarding the quantity and quality of human resources and infrastructure.

ANALISIS KUALITAS PELAYANAN VAKSINASI COVID-19 TERHADAP KEPUASAN PESERTA VAKSINASI DI PUSKESMAS LIRIK KABUPATEN INDRAGIRI HULU Hanna Zarah Natasya; Bobi Handoko; Marian Tonis
Journal of Hospital Administration and Management (JHAM) Vol 3 No 2 (2022): Journal of Hospital Administration and Management (JHAM)
Publisher : LPPM Universitas Awal Bros

In Indonesia, the implementation of vaccination has been carried out according to presidential instructions through Presidential Decree No. At Pukesmas Lirik Indragiri Hulu Regency, the implementation of the Covid-19 vaccination has been carried out, but there are still complaints about the registration flow, waiting room, queues that are not in accordance with arrivals and have not prioritized the elderly in queues and post-vaccination administration that is not in line with the queue. The purpose of the study was to determine the performance of officers, the level of satisfaction of Covid-19 vaccination patients, and the effect of service quality and patient satisfaction. This research uses quantitative research with descriptive method, conducted at Puskeamas Lirik Indragiri Hulu Regency with 98 respondents, namely patients who have vaccinated adults 26-45 years. The research was carried out by observation, data collection, and questionnaires. Data analysis in this study used univariate analysis, bivariate analysis, validity test, reliability test, normality test, and linearity test. Data processing using SPSS 16.0 data processing application. The results obtained based on the data processing in this study indicate that the quality of service has a positive and significant effect on patient satisfaction which is strengthened by the test results which show that it is supported by the linearity test which produces a linearity significance value of 0.000 < 0.05 obtained from data processing through the application SPSS 16.0 .

Implementation of the 5S Work Attitude Using the Lean Six Sigma Method to the Performance Productivity of Medical Records Unit Officers of Arifin Achmad Hospital, Riau Province Tania Puteri Millenia; Firdaus Muhammad; Bobi Handoko
Jurnal Ilmiah Kesehatan Vol 16 No 01 (2023): Jurnal Ilmiah Kesehatan (Journal of Health Science)
Publisher : Universitas Nahdlatul Ulama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33086/jhs.v16i01.3701

5S (Simplify, Straighten, Scrub, Stabilize, Sustain) is a simple system that can increase employee productivity. The application of the 5S work attitude in the storage unit of the Arifin Achmad Hospital medical record unit has not been implemented properly. The general purpose of this study is to determine the application and relationship of 5S work attitudes using the lean six sigma method to the productivity of the medical record unit officer. This study uses a qualitative approach with other data analysis models according to the type and purpose of the study. Data analysis in this study used the DMAIC (Define, Measure, Analyze, Improve, and Control) cycle which was adapted to the 5S work attitude method. DMAIC is a performance improvement cycle process based on data collected. The results of the problem analysis using the FMEA (Failure Mode & Effect Analysis) method show that there were 3 problems / defects that frequently occur, namely incorrect stacking with an RPN (Risk Priority Number) value of 147 (17%), delays in returning medical record documents from inpatients ward with an RPN (Risk Priority Number) value of 112 (30%), and distribution errors of medical records to another outpatient department with an RPN value of 70 (38%). The results of observations and in-depth interviews showed that the overall 5S work attitude has not been applied properly to the officer of medical record unit storage section. The application of 5S work attitudes related to 3 priority problems that occur in the storage section has a relationship with employee productivity.

HUBUNGAN KENYAMANAN DENGAN EKONOMI KESEHATAN PADA PASIEN BPJS KESEHATAN DI RUANG RAWAT INAP RSUD ARIFIN ACHMAD PROVINSI RIAU Refila Fazira; Bobi Handoko; Abdul Zaky; Marian Tonis
Jurnal Kesehatan Vol. 1 No. 4 (2023): Oktober
Publisher : CV. ADIBA AISHA AMIRA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Health financing still relies heavily on private money, causing most of the population to be less protected. The purpose of this study was to determine the relationship between patient comfort and BPJS health economy in the inpatient room of Arifin Achmad Hospital, Riau Province. This study was conducted using quantitative method with Cross Sectional research design. The sample in this study were patients or families of inpatients participating in the Health BPJS who did not upgrade the class of inpatient room nurses at Arifin Achmad Hospital in 2022. Sampling in this study used Non-Probability Sampling technique. The dimensions of service quality evaluated include Tangible, Reability, Responsiveness, Assurance, and Emphaty. The results show that income and education have a significant relationship with most dimensions of service quality, including Tangible, Reability, Assurance, and Emphaty. However, the number of family members is not significantly related by Responsiveness and Assurance variables. To determine the relationship of inpatient room patient comfort to health economics. The subjects in this study were BPJS Health patients in the inpatient room. The object of this study, the relationship of patient comfort to service quality which includes Tangibles (tangible form), Reability (reliability), Responsiveness (readiness), Assurance (guarantee), and Emphaty (empathy) to the Health Economy. In this study, the results of the assessment of respondents regarding each indicator on the health economy and service quality variables were obtained.

ANALISIS STRATEGI MANAJEMEN SUMBER DAYA MANUSIA (MSDM) DALAM MENIGKATKAN MUTU PELAYANAN DI RSUD ARIFIN ACHMAD POVINSI RIAU Nadiah Salsabila; Muhammad Firdaus; Bobi Handoko; Anatasya Shinta Yuliana
Jurnal Kesehatan Vol. 1 No. 5 (2023): November
Publisher : CV. ADIBA AISHA AMIRA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Hospital human resource management (HRM) is a system that requires special attention in order to be as effective and efficient as possible in managing human resources so that they can compete with other hospitals, both private and government. Quality human resources have an effect on improving the service quality of a hospital, one of which is RSUD Arifin Achmad Riau Province. This study aims to determine the strategy of human resource management (HRM) in improving service quality at Arifin Achmad Hospital, Riau Province. This type of research is qualitative with an analytic descriptive approach. This research was conducted on 9 February - 30 June 2023 at Arifin Achmad Hospital, Riau Province. There are 4 informants in this study and this research uses the Content Analysis model. The results showed that there were patient satisfaction surveys through print and electronic media, unscheduled and evenly distributed employee training, distribution of rewards that were not scheduled regularly, provision of replacements for old damaged goods, there were still units that had not displayed SOPs, no employee reserves, errors. data entry and room delivery, use of modern applications for attendance. It can be said that the Human Resource Management at Arifin Achmad Hospital in Riau Province is not fully optimal. It is suggested that there should be training that is carried out consistently and evenly, setting a fixed period for giving rewards, displaying SOPs in all units, forming a special standby team and carrying out routine evaluations.

UPAYA EDUKASI SEDINI MUNGKIN TENTANG SARAF TERJEPIT (HNP) PADA SISWA SMPN 11 PEKANBARU Mutiara, Sherly; Handoko, Bobi; Arcena, Medyna Putri; Jeprinaldi, Jeprinaldi; Anavira, Sausan
JOURNAL OF SUSTAINABLE COMMUNITY SERVICE Vol. 4 No. 1 (2023): DECEMBER
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jscs.v4i1.558

The science of pinched nerves is a very important topic, especially for the general public and parents. However, it should be noted that teenagers can also experience this condition. A pinched nerve occurs when a nerve is compressed by surrounding tissues or structures, which can lead to symptoms such as pain, numbness and paralysis. This article discusses the mechanism by which pinched nerves occur, highlights the risk factors that play a role, and reviews diagnostic and treatment methods. In this context, further research into the prevention and treatment of pinched nerves is crucial to improve the quality of life of patients and reduce their impact on human health. Researchers focused on community outreach as a strategy to disseminate information and knowledge about pinched nerves. This counseling aims to provide the community with a deeper understanding of the symptoms, risk factors, and preventive measures that can be taken. Through this research, it is hoped that a more effective solution can be found in the prevention and treatment of pinched nerves, so as to reduce the incidence of cases and increase public understanding of the importance of maintaining nerve health. Thus, this article makes a positive contribution to disease prevention efforts and improving the overall welfare of the community.

Title

Found 51 Documents
Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title Search

Found 51 Documents Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title

Found 51 Documents
Search