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All Journal JURIKOM (Jurnal Riset Komputer) Journal of Computer System and Informatics (JoSYC) Jurnal Manajemen Informatika Jayakarta Jurnal Sains dan Teknologi Widyaloka (JSTekWid) Jurnal Informatika dan Teknologi Informasi Journal of Engineering, Technology and Computing (JETCom) Journal of Mathematics and Technology (MATECH) Sistem Komputer & Teknologi Intelegensi Artifisial (SIKOMTIA) Eksplorasi Teknologi Enterprise & Sistem Informasi (EKSTENSI) Jurnal Information System
Sharyanto Sharyanto
Univeristas Bung Karno
Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Physics Transportation

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Journal : Journal of Engineering, Technology and Computing (JETCom)

 1 
Consumer Complaint Application Design at PT. Tritunggal Makmur Indonesia Muhammad Rizal; Sharyanto; Bernadus Gunawan Sudarsono
Journal of Engineering, Technology and Computing (JETCom) Vol. 1 No. 2 (2022): Journal JETCom : July 2022
Publisher : Yayasan Bina Internusa Mabarindo

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Abstract

PT. Tritunggal Makmur Indonesia (Fujishopid) is a retail or retail company that concentrates or focuses on a category of electronic products such as cameras or other camera devices. Of course PT. Tritunggal Makmur Indonesia prioritizes customer trust and satisfaction, to provide customer needs. At this time PT. Tritunggal Makmur Indonesia only uses customer complaints services in the form of notification reports via short messages or by telephone. The purpose of this research is to design an information system for the design and manufacture of a consumer complaint information system. The methods used are interview methods, observation methods and literature study methods. Design and manufacture of consumer complaints information system at PT. Web-based Tritunggal Makmur Indonesia uses a system modeling with the Unified Modeling Language (UML) method using the Personal Home Page (PHP) programming language and My Structured Query Language (MySQL) as the database. The consumer complaint information system can be one solution to increase consumer confidence, and simplify the complaint or complaint process to make it easier, faster and timely. And also can help increase profits at PT. The Prosperous Trinity of Indonesia.
Design and Build of Supply Chain Management System Applications at PT. Gmindo Tape Industri Sharyanto; Rio Budi Firmansyah; Bernadus Gunawan Sudarsono
Journal of Engineering, Technology and Computing (JETCom) Vol. 1 No. 2 (2022): Journal JETCom : July 2022
Publisher : Yayasan Bina Internusa Mabarindo

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Abstract

PT. GMINDO TAPE INDUSTRI a company that provides self adhesive tape manufacturer which is commonly called duct tape or adhesive tape for all kinds packing needs, from clear and brown OPP Tape, self adhesive tape, to OPP Printing. And we also have other types of OPP Tape such as Masking Tape, Double Side Tissue Tape, Double Side Foam Tape, and also Cloth Tape. Supply chain management at PT. Gmindo Tape Industry has been going well enough to process the product to hand consumers, but in data management there are still many shortcomings so that in reporting sometimes there is data that is not appropriate and human errors often occur in the process data management. Supply chain management must run well for smooth flow the goods went well as well as in data management. From the existing problems, a supply information system was designed and built chain management that is expected to handle these problems. In define requirements and analyze system development by collecting method data by means of observation, interviews and literature review from various sources information. For the method of analysis and design using Unfield Modeling Languages ​​(UML).
Design and Build System for Web Employee Performance Assessment at PT. Bahtera Noah Indonesia Ishak Alexander; Sharyanto; Bernadus Gunawan Sudarsono
Journal of Engineering, Technology and Computing (JETCom) Vol. 1 No. 2 (2022): Journal JETCom : July 2022
Publisher : Yayasan Bina Internusa Mabarindo

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Abstract

PT.Bahtera Noah Indonesia, which is desired by the company for workers, has a quality standard to measure work success. However, because the company is newly established and does not yet have an employee performance appraisal system, a web-based employee performance appraisal information system is needed. The stages of system development in making this information system use the Prototyping model method which consists of the planning stage, the analysis stage, the design stage, and the implementation stage. Using the PHP programming language in making and MySQL Server as the database. The result of the research is that the system that was running previously did not have storage in the form of a database, so that the data storage process became more difficult to search, so it was proposed to improve the current employee performance appraisal system. With the performance appraisal system at PT. Bahtera Noah Indonesia makes employee performance appraisals computerized.
Design and build an Employee Performance Assessment Information System Using the Management By Objectivies Method Oki Sefiana; Sharyanto; Alexius Ulan Bani
Journal of Engineering, Technology and Computing (JETCom) Vol. 1 No. 3 (2022): JETCom : November 2022
Publisher : Yayasan Bina Internusa Mabarindo

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Abstract

PT. Bank Mandiri (Persero) Tbk, which is a State-Owned Enterprise (BUMN) in the banking sector. The current employee performance appraisal information system is still being processed semi-manually using the Microsoft Excel application, so it takes a long time to browse the data and the use of sheet space is too wide. So it is necessary to develop a system in order to create a system that is faster, more precise and accurate using web-based applications. In this study, the authors used several methods, namely observation, interviews and literature study. The data obtained is then described in the form of UML (Unified Modeling Language) and uses the PHP programming language and MySQL as the database. This employee performance appraisal information system will be tested using the Blackbox Testing method. The final result of writing this thesis is the formation of a system procedure using the UML program which describes the current system analysis and the proposed system design. In addition, the authors hope that the design of this new web-based application can shorten the process of evaluating employee performance precisely and accurately.
Design and Build an Information System for Credit Card and Unsecured Cards for Clients at Law Office Artha Tama Puja Lestari; Sharyanto; Bernadus Gunawan Sudarsono
Journal of Engineering, Technology and Computing (JETCom) Vol. 1 No. 3 (2022): JETCom : November 2022
Publisher : Yayasan Bina Internusa Mabarindo

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Abstract

Law Office Artha Tama is a law office company that is engaged in civil matters, especially negotiating services for discounts on repayment and rescheduling to various banks. Law Office Artha Tama is supported by partner lawyers and legal consultants who are able to work together professionally as a provider of legal services to parties who need them. Artha Tama's Law Office has been in existence for 5 years and its legality has been registered with the Ministry of Law and Human Rights of the Republic of Indonesia (Kemenkumham) since November 14, 2019. Likewise, when the settlement activity was carried out, it had not been stored properly because there was no direct activity record. connected with clients from the settlement department, this results in the absence of a complete report at the time of monitoring or evaluation of repayment. From the description of the problems that occurred, it designed and built a Web-based Client Credit Card and KTA Payment Information System at the Artha Tama Law Office which is expected to solve the existing problems. For the method of analysis and design, they used Unified Modeling Language (UML). The Web-Based Client Credit Card and KTA Repayment Information System at the Artha Tama Law Office uses the PHP and MySQL programming languages as the database. The method used in designing this information system is the System Development Life Cycle (DDLC) method.
Design of a Consumer Complaint System at PT. Ampalu Indah Pratama Ekspres Muhammad Sahroni; Sharyanto; Alexius Ulan Bani
Journal of Engineering, Technology and Computing (JETCom) Vol. 1 No. 3 (2022): JETCom : November 2022
Publisher : Yayasan Bina Internusa Mabarindo

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Abstract

A complaint is defined as something that is unpleasant or something that is disturbing. Complaint behavior of the whistleblower is a very important phenomenon that must be understood by the owner of the company because the impact is directly related to the whistleblower. Complaints from Whistleblowers are not always negative because complaints from Whistleblowers are a form of their concern for the company's products or services. Whistleblowers who make complaints do not mean that they do not like the company's products and services, but it could be because they really like the company's services so that they hope that with the complaint the company's products and services can be of higher quality. From this problem, a UML (Unified Modeling Language) diagram is made which describes the interaction relationship between the system and the actor. Use Case can describe the type of interaction between the user of the system and the system. The method used in designing this information system is MySQL, and the application that supports the need to find a customer data.
Design and Build Housekeeping System PT. Support Sentra Service Siti Soleka; Sharyanto; Bernadus Gunawan Sudarsono
Journal of Engineering, Technology and Computing (JETCom) Vol. 1 No. 3 (2022): JETCom : November 2022
Publisher : Yayasan Bina Internusa Mabarindo

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Abstract

PT. Sentra Support Service is a company engaged in cleaning services and gardening services for office buildings, factories and malls. Of course, PT. The Support Service Center also provides trained workforce supported by quality equipment and equipment for positions such as administrative staff, production operators, security, tellers and other trained personnel according to the needs of service users. The problem that occurs in this case when the cleaner makes daily activity reports is still done manually, namely by writing activity reports that have been done in a notebook or paper. At this time, the workforce at PT. Sentra Support Service still uses logbooks or notebooks in writing daily activity reports. This is not very effective because the cleaners have to take turns writing their reports in one book and it is very impractical because the reports that are written have to wait in a queue, which takes time. For the method of analysis and design, they used Unified Modeling Language (UML). Housekeeping Information System at PT. The Web-Based Support Service Center uses the PHP and MySQL programming languages as its database. With this housekeeping information system, it can help companies with cleaning services.
Co-Authors Achmad Rizki Susanto Alexius Ulan Bani Alya Azhar Fauziah Ari Tri Anggoro Bagas Rizky Perdana Beranadus Gunawan Sudarsono Bernadus Gunawan Sudarsono Bernadus Gunawan Sudarsono Bernandus Gunawan Sudarsono Caesar Ratu Atika Didik Sumarsono Dwi Lestari Erlin Yunus Duha Fani Eli Zebua Farhan Wahyu Fahrizal Fauziyah Febrian Saputra Fifto Nugroho Hany Maria Valentine Hifzillah Hifzillah Indah Lestari Ishak Alexander Iskandar Zulkarnain Joko Saputro Joseph Joseph Muhamad Edi Susanto Muhamad Firmansyah Muhammad Lutfi Muhammad Rizal Muhammad Sahroni Nurwijayanti Oki Sefiana Puja Lestari Putri Sari Raditya Galih Whendasmoro Raditya Galih Whendasmoro Rio Budi Firmansyah Samuel Ramos Shouqi Denanto Siti Soleka Theo Gregorius P Tika Dwi Tama Triyono Andik Priyanto Yazid Ramadhan Zelvi Zanuar