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All Journal Riau Journal of Empowerment Unri Conference Series: Community Engagement Toba: Journal of Tourism, Hospitality, and Destination Science and Education Journal
Ika Fitria Hasibuan
Sekolah Tinggi Pariwisata Riau
Agriculture, Biological Sciences & Forestry Humanities Economics, Econometrics & Finance Education Social Sciences

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Pemberdayaan masyarakat melalui pelatihan pembuatan ecobrick sebagai upaya mengurangi sampah plastik di Kecamatan Bunga Raya Muhammad Fauzi; Eni Sumiarsih; Adriman Adriman; Rusliadi Rusliadi; Ika Fitria Hasibuan
Riau Journal of Empowerment Vol 3 No 2 (2020)
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/raje.3.2.87-96

Abstract

Plastics are the synthesis of polymerization of different types of monomers. Almost all kinds of plastic will drift or float inside the water body. It will cause the plastic to be torn apart and damaged by the sunlight, oxidation and abrasion of mechanically forming plastic particles. Ecobrick is one way of handling plastic waste by packing clean and dry plastic into plastic bottles. Community empowerment to process plastic waste into something useful in the long term is one of the keys to the success of the plastic waste recycling program. This activity will provide benefits for community service participants, members who implement counselling, higher education and government. The target audience in these community service activities is the village community Bunga Raya, Siak regency. Results of public service activities that have been implemented by the community have been able to make seats from Ecobrick. In society, it is expected not only to make seats from Ecobrick but also to create other creations. So it can be used as a new business opportunity for the target community.
Penerapan minapadi untuk mendukung ketahanan pangan dalam meningkatkan kesejahteraan masyarakat Desa Koto Benai Kabupaten Kuantan Singingi Eni Sumiarsih; Kausar Kausar; Adriman Adriman; Eddiwan Eddiwan; Ika Fitria Hasibuan
Unri Conference Series: Community Engagement Vol 1 (2019): Seminar Nasional Pemberdayaan Masyarakat
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31258/unricsce.1.304-309

Abstract

Koto Benai village is a village where most of its inhabitants have eyes in the agricultural sector. The people of Koto Benai Village grow rice only 2 times a year. Mina padi is a way of maintaining fish between rice plants, this is one of the appropriate technologies in paddy fields. The types of fish that can be maintained on the system are carp, tilapia, tilapia, catfish, and others. The purpose of this activity is so that farmers can understand the technique of using fish with the Minapadi system. It is expected that after this service the farmers and the community can apply the Minapadi system technology to increase farmers' income which is not only from agricultural products. independent village. Method in this activity consists of lectures and direct practice in the field. The implementation of rice mina is carried out in several stages: the situation analysis stage and preliminary observations, training in the cultivation of rice mina and fish farming, mentoring and mentoring of rice mina, determining the reliability of activity indicators, and problems that arise. The results obtained from the implementation of this activity were enthusiastic communities to carry out minapadi cultivation, agricultural and livestock production increased in 24%.
Penerapan SOP Waiter/waitress terhadap Kualitas Pelayanan untuk Meningkatkan Kepuasan Tamu di Restaurant Peterseli Kitchen Asur Suryana; Ika Fitria Hasibuan; Sri Febdarina; Dini Ramadhani; Maryantina Maryantina
TOBA: Journal of Tourism, Hospitality, and Destination Vol. 5 No. 1 (2026): Februari 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/toba.v5i1.7426

Abstract

Service quality is a crucial factor in determining customer satisfaction in the restaurant industry. This study aims to analyze the implementation of waiter/waitress SOPs, service quality, and guest satisfaction at Peterseli Kitchen Restaurant Pekanbaru. This research employed a qualitative descriptive method with data collection techniques through interviews, observations, and questionnaires. Research respondents consisted of 99 restaurant guests, 10 waiters/waitresses, 1 head captain, and 1 manager. Service quality was measured using five SERVQUAL dimensions (Tangible, Empathy, Reliability, Responsiveness, and Assurance), while guest satisfaction was measured through three indicators (meet expectation, repurchase intention, and willing to recommendation) using a 5-point Likert scale. The results showed that the implementation of waiter/waitress SOPs has been carried out very well through 15 consistent operational procedure stages. Service quality obtained an average score of 4.9, which is categorized as very good, with all dimensions showing optimal performance. Guest satisfaction was also in the very satisfied category with an average score of 4.9, indicating that guests have a high interest in making repeat visits and recommending the restaurant to others. This study concludes that the implementation of structured SOPs and strict supervision have a positive effect on service quality and guest satisfaction. It is recommended that the restaurant continues to maintain existing service standards while developing product diversification strategies to expand market segments.
Partisipasi Partisipasi Masyarakat dalam Pengembangan Desa Wisata Hariarapohan Kecamatan Hariarapohan Kabupaten Samosir Sumatera Utara Ika Fitria Hasibuan; Eni Sumiarsih; Sefrona Syaiful; Rahma Putri Andita; Rita Megawati Rajagukguk
TOBA: Journal of Tourism, Hospitality, and Destination Vol. 5 No. 1 (2026): Februari 2026
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/toba.v5i1.7599

Abstract

Successful tourism development is a development that is carried out together, with the term "Building with the community" so that tourism development can provide benefits to the local community, and good management of tourist villages is one that involves community participation in it. This study aims to determine Community Participation in the Development of Hariarapohan Tourism Village, Hariarapohan District, Samosir Regency, North Sumatra. In this study using qualitative descriptive research methods of data collection through observation, distributing questionnaires, interviews, and documentation to obtain data related to the management of Tourism Villages, which are samples in the study, namely Village Officials and 100 community members. The problem in this study is the forms of community participation in Tourism Villages and the level of community participation in Tourism Villages, This study aims to analyze how the forms of community participation in Tourism Villages and how the level of community participation in Tourism Villages. The results of the study are community participation in the form of thoughts, energy, thoughts and energy, expertise, goods, money. And the results of the research show that the Hariarapohan Tourism Village community participated in the development of the Hariarapohan Tourism Village, and the level of community participation in the development of the Hariarapohan tourism village was high, so it can be concluded that the community participated in the development of the Hariarapohan Tourism Village, Hariarapohan District, Samosir Regency.
Digital Tourism Untuk Pengembangan Pariwisata Berbasis Kearifan Lokal Di Provinsi Riau Sefrona Syaiful; Ika Fitria Hasibuan
Science and Education Journal (SICEDU) Vol 5 No 2 (2026): Science and Education Journal 2026
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/sicedu.v5i2.465

Abstract

Perkembangan teknologi digital telah mendorong perubahan dalam sektor pariwisata, terutama dalam strategi promosi dan pengelolaan destinasi wisata berbasis teknologi informasi. Provinsi Riau memiliki potensi wisata berbasis kearifan lokal yang kuat, seperti budaya Melayu, wisata sejarah, tradisi adat, dan wisata alam, namun pemanfaatan digital tourism masih belum optimal. Penelitian ini bertujuan menganalisis implementasi digital tourism dalam pengembangan pariwisata berbasis kearifan lokal di Riau serta mengidentifikasi peluang dan hambatan yang dihadapi. Metode penelitian menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui observasi, wawancara, dokumentasi, dan studi literatur. Informan penelitian terdiri atas pengelola wisata, pemerintah daerah, pelaku UMKM, serta masyarakat lokal. Hasil penelitian menunjukkan bahwa pemanfaatan media sosial, website pariwisata, dan konten digital mampu meningkatkan promosi destinasi wisata budaya Melayu Riau dan memperluas jangkauan wisatawan domestik maupun mancanegara. Namun, pengembangan digital tourism masih menghadapi kendala berupa rendahnya literasi digital masyarakat, keterbatasan infrastruktur internet, dan kurangnya sumber daya manusia di bidang pemasaran digital. Kesimpulan penelitian menunjukkan bahwa digital tourism berperan penting dalam memperkuat identitas budaya lokal sekaligus meningkatkan daya saing pariwisata daerah secara berkelanjutan.
Co-Authors Adriman, Adriman Asur Suryana Dini Ramadhani Eddiwan Kamaruddin Eni Sumiarsih Kausar Maryantina Maryantina Muhammad Fauzi Rahma Putri Andita Rita Megawati Rajagukguk Rusliadi Rusliadi Sefrona Syaiful Sri Febdarina