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Journal : Media Teknika

Analisis Pengendalian Kualitas Produk Sanitary Ware Dengan Pendekatan Metode FMEA di PT. XYZ Siregar, Khawarita; Siregar, Syahrul Fauzi
Media Teknika Vol 11, No 1 (2016)
Publisher : Sanata Dharma University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (697.721 KB) | DOI: 10.24071/mt.v11i1.508

Abstract

PT. XYZ is a company engaged in manufacturing of sanitary ware products. Various obstacles are faced by PT. XYZ in the course of its production, one of which is the problem of the quality of products produced from every production process. Based on historical data from July 2014 – June 2015, the percentage of defect for C models squat toilets reached 20.26%. The company  wants  the  upper  limit of  defects  products only  reached  12%  for  each  period of production. Based on previous research, there are two dominant types of defects are cracked/broken and uneven color. Therefore needed improvement through analysis of quality control approach FMEA method and ANOVA. The result of FMEA for cracked/broken defects obtained failure mode is the temperature and duration of combustion products are not appropriate (RPN numbers amounted to 648) and for uneven color obtained failure mode is glazed improper composition (RPN numbers of 576). This study also will provide corrective suggestions  through  the  design  of  experiments  by  ANOVA  method.  The  results  of  the experiment  with  the  design  of  interaction  factor  ANOVA  showed  that  long  combustion products,  glazed  composition  and  temperature  of  the  combustion  products  provide  a significant effect on the amount of product defects
Penyusunan Kebutuhan Perancangan Mesin Hemodialisis Menggunakan Kansei Engineering Serta Aplikasi QFD dan TRIZ Siregar, Khawarita; Ginting, Rosnani; Siregar, Ikhsan
Media Teknika Vol 12, No 1 (2017)
Publisher : Sanata Dharma University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (824.366 KB) | DOI: 10.24071/mt.v12i1.941

Abstract

Means of public health is a component in accelerating the improvement of public health degree. Hospitals as health facilities have a very strategic role in providing quality services in accordance with established standards and can reach the whole community. One installation that needs improvement is the quality of instalasai Hemodialysis. The number of patients is increasing every year must be accompanied by improvement of quality of service installation. Based on observations, there were some complaints of patients on hemodialysis installation services. This study intends to improve the quality of care in hemodialysis installations by crafting needs hemodialysis machine design using Kansei Engineering, as well as the application of Quality Function Deployment (QFD) and TRIZ. Kansei Engineering is used to ensure that a service fulfills the desired emotional response. Subsequently used QFD to improve customer satisfaction by improving the quality of services installation hemodialysis. Results of QFD point to contradictions, namely repair and maintenance service of the machine with the alert medics and repair and maintenance of the machine with the cleanliness and comfort of installation. The results showed that the installation of Hemodialysis Patients in fact want a friendly atmosphere of doctors, nurses, and the reception clerk and the condition of hemodialysis machines and devices work properly.
Penyusunan Kebutuhan Perancangan Mesin Hemodialisis Menggunakan Kansei Engineering Serta Aplikasi QFD dan TRIZ Khawarita Siregar; Rosnani Ginting; Ikhsan Siregar
Media Teknika Vol 12, No 1 (2017)
Publisher : Sanata Dharma University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24071/mt.v12i1.941

Abstract

Means of public health is a component in accelerating the improvement of public health degree. Hospitals as health facilities have a very strategic role in providing quality services in accordance with established standards and can reach the whole community. One installation that needs improvement is the quality of instalasai Hemodialysis. The number of patients is increasing every year must be accompanied by improvement of quality of service installation. Based on observations, there were some complaints of patients on hemodialysis installation services. This study intends to improve the quality of care in hemodialysis installations by crafting needs hemodialysis machine design using Kansei Engineering, as well as the application of Quality Function Deployment (QFD) and TRIZ. Kansei Engineering is used to ensure that a service fulfills the desired emotional response. Subsequently used QFD to improve customer satisfaction by improving the quality of services installation hemodialysis. Results of QFD point to contradictions, namely repair and maintenance service of the machine with the alert medics and repair and maintenance of the machine with the cleanliness and comfort of installation. The results showed that the installation of Hemodialysis Patients in fact want a friendly atmosphere of doctors, nurses, and the reception clerk and the condition of hemodialysis machines and devices work properly.