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All Journal NUSANTARA : Jurnal Ilmu Pengetahuan Sosial YUME : Journal of Management GANESHA: Jurnal Pengabdian Masyarakat JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Research Review: Jurnal Ilmiah Multidisiplin Journal of Engineering Researcher and Lecturer Indonesian Journal of Islamic Psychology Jurnal Manajemen, Bisnis dan Kewirausahaan Fundamental and Applied Management Journal El-Economica Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan
Syamsul B Biki
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Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Health Professions Languange, Linguistic, Communication & Media Mechanical Engineering Social Sciences Other

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KESUKSESAN IMPLEMENTASI SAP HUMAN RESOURCE INFORMATION SYSTEM (HRIS) DI INDUSTRI OTOMOTIF SUNTER JAKARTA UTARA Syamsul B Biki; Andi Yusniar Mendo; Exzalin Hilala
NUSANTARA : Jurnal Ilmu Pengetahuan Sosial Vol 8, No 7 (2021): NUSANTARA : Jurnal Ilmu Pengetahuan Sosial
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jips.v8i7.2021.2430-2436

Abstract

Penelitian ini mengukur kesuksesan dari implementasi sistem informasi Sumber Daya Manusia (HRIS) menggunakan SAP (system application product and data processing) pada industri otomotif Sunter, Jakarta Utara. Produk HRIS SAP sangat popular dikalangan industri otomotif dan tentunya aplikasi tersebut membuat kinerja perusahaan menjadi lebih baik. Survei di sebar di beberapa titik yakni di PT AH, PT M8 dan PT SAR. Selain itu penelitian ini menggunakan mix method dimana terbagi atas analisis kuantitatif (statistic dekskriptif) dan kualitatif dengan wawancara mendalam pada user, key user dan super user agar data yang dihasilkan lebih akurat. Hasil penelitian menunjukan bahwa implementasi HRIS SAP cukup berhasil dalam periode kurang lebih satu tahun implementasi. Implementasi tidak lepas dari pengaruh data yang user friendly, akurat dan terintegrasi serta pelatihan user yang selaras dengan kebutuhan perusahaan sehingga membuat project implementasi berjalan lancar. Secara keseluruhan client PT AH. PT M8 dan PT SAR merasa puas terhadap proses implementasi HRIS ini. 
Pengaruh Service Quality Dan Digital Marketing Terhadap Keputusan Berkunjung Pada Obyek Wisata Pantai Botutonuo Kecamatan Kabila Bone Kabupaten Bone Bolango Mohamad Zidhan Hidayat Lapalanti; Andi Juanna; Syamsul B Biki; Irwan Yantu
JAMBURA: Jurnal Ilmiah Manajemen dan Bisnis Vol 6, No 1 (2023): JIMB - VOLUME 6 NOMOR 1 MEI 2023
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jimb.v6i1.19861

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan dan digital marketing terhadap keputusan mengunjungi objek wisata Pantai Botutonuo. Penelitian ini didasarkan pada desain penelitian deskriptif. Variabel independen dalam penelitian ini adalah kualitas layanan dan pemasaran digital. Populasi penelitian ini adalah 96 responden. Teknik dalam penelitian ini adalah incidental sampling. Lima poin pertanyaan skala Likert dikirim ke responden, di mana 1= sangat tidak setuju dan 5 = sangat setuju. Statistik deskriptif, korelasi dan analisis regresi digunakan untuk menganalisis data. Uji reliabilitas telah dilakukan dengan menggunakan Cronbach's Alpha. Studi ini menemukan bahwa ada pengaruh positif Kualitas Layanan dan Pemasaran Digital pada Keputusan Kunjungan. Kualitas layanan memiliki efek positif pada keputusan kunjungan. Pemasaran digital memiliki efek positif pada keputusan kunjungan.
Efficiency comparison of fin heatsink models using solidworks thermal analysis Hermawansyah, Angga; Kurniawan, Andre; Win, Sein Laer Yi; Qosim, Nanang; Biki, Syamsul Bahri; Wiyono, Apri
Journal of Engineering Researcher and Lecturer Vol. 2 No. 2 (2023): Regular Issue
Publisher : Researcher and Lecturer Society

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58712/jerel.v2i2.84

Abstract

Heatsink is composed of square or circular-shaped base plates connected to fins on one side. Fluid flow within the heatsink typically occurs through natural convection, where colder air flows into the hotter fin region and exits through the fin tips. In this study, we conducted numerical simulations using Solidworks 2021-2022 Research Licence software to investigate three different heatsink models with distinct shapes, aiming to determine the most effective cooling rate. The thermal simulation results revealed that the heatsink design with square fins exhibited lower maximum temperatures, making it recommended for applications utilizing natural convection. Additionally, heat sinks with thinner fins have a larger surface area, accommodating more fins compared to thicker ones, which affects the heat transfer efficiency within the heat sink.
PEMBERDAYAAN EKONOMI MASYARAKAT MELALUI PENDAMPINGAN PEMBUATAN KERIPIK AMPLANG UDANG DI KELURAHAN PENTADU POHUWATO Irwan Yantu; Syamsul B Biki; Yusrin Hasan
GANESHA: Jurnal Pengabdian Masyarakat Vol. 5 No. 1 (2025): Januari 2025
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Tunas Pembangunan Surakarta (UTP)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36728/ganesha.v5i1.4270

Abstract

Kegiatan ini bertujuan untuk memberdayakan ekonomi masyarakat Kelurahan Pentadu, Pohuwato, melalui pelatihan dan pendampingan dalam pembuatan keripik amplang udang. Tantangan utama yang dihadapi masyarakat adalah keterbatasan pengetahuan teknis, kurangnya kemampuan dalam pengemasan produk, serta minimnya strategi pemasaran yang efektif. Metode yang digunakan adalah pendekatan partisipatif dengan menggabungkan pelatihan teknis, praktik langsung, dan pendampingan pemasaran. Kegiatan ini melibatkan kelompok ibu-ibu, mahasiswa KKN Universitas Negeri Gorontalo, dosen pembimbing, dan aparat kelurahan setempat. Hasil dari kegiatan ini menunjukkan peningkatan signifikan dalam keterampilan peserta, baik dalam teknik produksi, pengemasan, maupun pemasaran. Secara ekonomi, program ini juga memberikan dampak positif, terlihat dari peningkatan produksi hingga 50% dan kenaikan pendapatan peserta hingga 30%. Produk yang dihasilkan kini memiliki kualitas yang lebih baik dan menarik konsumen lebih luas melalui pemasaran di media sosial. Keseluruhan kegiatan ini telah berhasil mencapai tujuan yang diharapkan serta membangun kepercayaan diri masyarakat untuk mengembangkan usaha secara mandiri.
Pengaruh Value Added of Capital Employed, Value Added Human Capital dan Structural Capital Value Added terhadap Nilai Perusahaan F&B Mentari Rizki Sawitri Pilomonu; Syamsul B. Biki; Mohammad Dimas Suronoto; Iklima Abdul Halid; Wayan Eka Ayu Noviantari
Jurnal Manajemen, Bisnis dan Kewirausahaan Vol. 5 No. 3 (2025): Desember : Jurnal Manajemen, Bisnis dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jumbiku.v5i3.6105

Abstract

This study examines the influence of Value Added of Capital Employed (VACE), Value Added Human Capital (VAHC), and Structural Capital Value Added (SCVA) on firm value in Indonesia’s Food and Beverage (F&B) sector from 2022 to 2024. The research is driven by the growing significance of intellectual capital in boosting competitiveness and firm value, particularly in the rapidly transforming and digitalized F&B industry. A quantitative methodology was adopted, utilizing secondary data from the financial statements of F&B companies selected through purposive sampling. The data were analyzed using multiple linear regression, supplemented with classical assumption tests to validate the model. Key findings indicate that, collectively, the three independent variables significantly impact firm value. However, only SCVA demonstrates a positive and significant partial effect. The coefficient of determination (R²) of 26.1% suggests that the model accounts for a portion of the variation in firm value, leaving 73.9% attributable to external factors beyond the model’s scope. These results underscore the strategic importance of enhancing structural capital—through advancements in systems, technology, and organizational processes—as a means to elevate firm value in the F&B industry.
Implementasi Sistem Informasi Manajemen Kepegawaian (SIMPEG) Di Badan Kepegawaian Pendidikan Dan Pelatihan Kota Gorontalo Indriyanti Gala; Idris Yanto Niode; Syamsul B Biki
El-Economica Vol 2, No 2 (2025): Oktober
Publisher : Ganapatih Media Group

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana pelaksanaan Sistem Informasi Kepegawaian (SIMPEG) di Badan Kepegawaian, Pendidikan, dan Pelatihan Kota Gorontalo, serta faktor-faktor yang mendukung dan menghambat penerapannya. Penelitian ini menggunakan pendekatan kualitatif dengan data primer dan sekunder yang dikumpulkan melalui observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa implementasi SIMPEG secara keseluruhan berjalan baik, terlihat dari kesiapan infrastruktur dan pelaksanaan yang mencakup aspek input, proses, dan output. Empat indikator kinerja yang dinilai baik yaitu kualitas SDM, anggaran, waktu, dan infrastruktur. SIMPEG mempermudah pengelolaan data kepegawaian. Adapun faktor penghambat meliputi lupa password, kesalahan dalam memilih jabatan, serta error saat mencetak SK KGB. Faktor pendukungnya adalah kesiapan infrastruktur dan dukungan dari pusat.
Pengaruh Pelatihan Kerja dan Kompensasi Terhadap Prestasi Kerja Karyawan di Kantor Telkom Access Bidang Teknisi Gorontalo Ni Sunnita; Robiyati Podungge; Valentina Monoarfa; Andi Mendo; Syamsul Biki
Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan Vol. 6 No. 4 (2025): Oktober
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/emak.v6i4.3057

Abstract

Riset ini bertujuan guna memahami pengaruh pelatihan kerja dan kompensasi terhadap prestasi kerja karyawan di Kantor Telkom Access Gorontalo. Riset ini menerapkan metode kuantitatif dengan populasi sejumlah 103 pegawai teknisi yang dijadikan sampel penuh (sampel jenuh). Data dikumpulkan melalui pengamatan, interviu, dokumentasi , serta kuesioner berskala Likert. Kajian dilaksanakan menggunakan uji validitas, reliabilitas, asumsi klasik, serta regresi linier berganda. Kesimpulan riset menyatakan bahwasnya pelatihan kerja berdampak sinyata pada prestasi kerja dengan kontribusi sebesar 49,3%, sedangkan kompensasi berpengaruh signifikan sebesar 24,3%. Secara bersama-sama, pelatihan kerja dan kompensasi berpdampak nyata pada prestasi kerja dengan kontribusi total 34,6%, sehingga residunya dipengaruhi komponen lain di luar riset ini. Temuan ini menegaskan bahwasanya semakin meningkat pelatihan yang diberikan dan semakin seimbang kompensasi yang diterapkan, jadi semakin besar pula prestasi kerja karyawan Telkom Access Gorontalo.
Analisis Konten Visual Instagram dalam Membangun Keterlibatan Pelanggan: Studi Kasus Akun Instagram X Food and Beverage Nur'ain Suleman; Rizan Machmud; Syamsul B. Biki
Research Review: Jurnal Ilmiah Multidisiplin Vol. 5 No. 1 (2026): Research Review: Jurnal Ilmiah Multidisiplin (Februari 2026 - Juli 2026)
Publisher : Transbahasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54923/researchreview.v5i1.434

Abstract

Amidst the rapid growth of the culinary industry, Instagram has become a primary brand communication instrument that demands visual excellence to attract audiences. This study aims to analyze the role of visual aesthetics on the X Food and Beverage Instagram account in shaping customer engagement. Using a descriptive qualitative method with a case study approach, data were collected through in-depth interviews with seven informants (management, admins, and loyal consumers) and visual documentation of the research object. The analysis examined visual elements such as the earth-tone color palette and minimalist composition through semiotic theory. The findings indicate that consistent visual usage successfully established a strong brand identity and provided a sense of mindfulness for the audience, effectively increasing trust in product quality. However, a "perfection paradox" was identified, where overly professional visuals created a psychological barrier for consumers to interact actively in the comments section, despite high physical visitations. In conclusion, the integration of high aesthetics and authentic human interest is key to maintaining consumer loyalty in the digital era. This research implies the need for a balance between aesthetic ego and open communication spaces to create an inclusive customer community.
Innovation Capacity as a Strategic Mediator: Linking Leadership Styles and Productivity in The Banking Sector Andi Yusniar Mendo; Syamsul B. Biki; Mohammad Dimas Suronoto
Fundamental and Applied Management Journal Vol. 4 No. 2 (2026): June
Publisher : Global Research Collaboration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66314/famj.v4i2.633

Abstract

The banking industry's rapid digital transition demands strong leadership and the capacity to innovate in order to boost productivity. Using organizational innovation capacity as a mediating variable, this study investigates the impact of transformational leadership and digital leadership on organizational productivity in the banking sector of Gorontalo Province, Indonesia. A quantitative approach was employed, surveying 300 bank employees, and Partial Least Squares Structural Equation Modeling (PLS-SEM) was used to test the hypotheses. The findings reveal a differential mediation pattern that constitutes the study's central theoretical contribution: transformational leadership affects productivity both directly and indirectly through innovation capacity (partial mediation), whereas digital leadership affects productivity only indirectly through innovation capacity (full mediation). Specifically, digital leadership does not significantly influence productivity directly (H2: β = 0.003, p = 0.967), but its indirect effect via innovation capacity is significant (H7: β = 0.092, p = 0.002). Transformational leadership maintains a significant direct effect (H1: β = 0.397, p = 0.000) alongside its indirect path. Productivity is also directly and positively impacted by organizational innovation capacity (H5: β = 0.480, p = 0.000). Theoretically, this study offers a novel conceptual insight by demonstrating that in a regional banking context with moderate digital maturity, innovation capacity is a strategic necessity – without it, digital leadership remains ineffective in driving productivity. Practically, bank management should differentiate leadership development programs, conduct innovation readiness assessments before investing in digital leadership, align digital leadership KPIs with innovation metrics, and invest in innovation capacity as a strategic complement to digital leadership to ensure sustainable productivity gains.
Pengaruh Pemanfaatan Kecerdasan Buatan dan Chatbot Terhadap Pengalaman Pelanggan Tokopedia pada Mahasiswa FEB Universitas Negeri Gorontalo Riska Bilondatu; Rizan Machmud; Syamsul B. Biki
Research Review: Jurnal Ilmiah Multidisiplin Vol. 5 No. 1 (2026): Research Review: Jurnal Ilmiah Multidisiplin (Februari 2026 - Juli 2026)
Publisher : Transbahasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54923/researchreview.v5i1.498

Abstract

This study aims to analyze the effect of Artificial Intelligence (AI) and Chatbot utilization on Customer Experience among Tokopedia users. The research method used a quantitative approach with a sample of 100 respondents from the Faculty of Economics and Business, Class of 2022, UNG, selected through purposive sampling. Data analysis was performed using multiple linear regression. The results show that partially, AI has a positive and significant effect on Customer Experience (t-count 3.193 > 1.984). Similarly, the Chatbot variable has a significant effect (t-count 5.357 > 1.984). Simultaneously, both variables have a significant effect with an F- count of 69.866 > 3.09. The R² value of 0.590 indicates a 59.0% contribution to Customer Experience. The integration of artificial intelligence (AI) and chatbots has made a positive contribution to improving service efficiency. Nevertheless, inconsistencies in previous findings (research gap) remain evident in the existing literature.  In conclusion, optimizing AI and chatbot technology is a crucial factor in enhancing the quality of digital transaction experiences for students.
Co-Authors Andi Juanna Andi Mendo Andi Yusniar Mendo Andre Kurniawan Andre Kurniawan Angga Hermawansyah Apri Wiyono Apri Wiyono Della Estevania H. Hippy Dhea Fauzia S. Lapasulu Exzalin Hilala Hermawansyah, Angga Idris Yanto Niode Iklima Abdul Halid Iksan Dalanggo Indriyanti Gala Irwan Yantu Irwan Yantu Mentari Rizki Sawitri Pilomonu Mohamad Zidhan Hidayat Lapalanti Mohammad Dimas Suronoto Mohammad Dimas Suronoto Nanang Qosim Nanang Qosim Ni Sunnita Nur'ain Suleman Riska Bilondatu Rizan Machmud Robiyati Podungge Sahrul Mohi Sein Laer Yi Win Valentina Monoarfa Wayan Eka Ayu Noviantari Win, Sein Laer Yi Yulinda L. Ismail Yusrin S. Hasan