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All Journal Kontribusia : Research Dissemination for Community Development INNOVATION RESEARCH JOURNAL DedikasiMU: Journal of Community Service Procedia of Social Sciences and Humanities Oportunitas
Muhammad Yusuf
Universitas PGRI Ronggolawe Tuban
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Public Health Social Sciences

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Journal : INNOVATION RESEARCH JOURNAL

 1 
The Effect of Leadership Style and Work Environment on Teacher Performance Runi Linda Oktavia; Muhammad Yusuf; Hendra Suwardana
INNOVATION RESEARCH JOURNAL Vol 3 No 1 (2022)
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/innovation.v3i1.3939

Abstract

This research aims to determine the effect of leadership style and work environment on teacher performance at SMA Negeri 1 Paciran. This research is a quantitative research using a survey approach. The population in this research was 61 and the sample was 61 according to the population. The data collection instrument used a questionnaire with a Likert scale which had 5 alternative answers with 55 statement items which were analyzed using descriptive analysis and multiple regression analysis. The results of the descriptive statistical analysis test showed that (1) the principal's leadership style at SMA Negeri 1 Paciran was in the very good category, (2) the work environment at SMA Negeri 1 Paciran was in the good category, and teacher performance at SMA Negeri 1 Paciran was in the category good. The results of hypothesis testing indicate that simultaneously all independent variables have a significant effect on teacher performance, for the relationship between leadership style and work environment is the most dominant work environment on teacher performance.
Tourist Perception of Tourism Service Satisfaction (Case Study: Pantai Kelapa Forest Tourism in Tuban) Hendra Suwardana; Miftachul Munir; Muhammad Yusuf
INNOVATION RESEARCH JOURNAL Vol 2 No 1 (2021)
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/innovation.v2i1.2393

Abstract

Pantai Kelapa forest tourism is one of the marine tourism objects in Tuban Regency which is quite well known outside the region. Pantai Kelapa has several rides that are not in ferior when compared to other beaches on the coast of Tuban. The purpose of this study was to determine the characteristics of tourists, facilities, services, objects, accessibility, the development of tourist attractions in Pantai Kelapa based on tourist responses. The method used is descriptive qualitative, namely research that describes, summarizes various problems, then draws to the surface as a feature or description of certain conditions, situations or variables. Data collection techniques include dat a primary (observation, interview, documentation) and secondary data (study literature).techniques analysis covering data reduction (data reduction), display data presentation), (data conclusion drawing (inference). The results showed that the tourists 're sponses to the satisfaction of Pantai Kelapa tourism services, the satisfaction of Pantai Kelapa tourism services, were good. It was seen from the respondents' answers strongly agree with 51% and 54% agree on the variables questionnaire given. So from the responses given by respondents, it can be concluded that the quality of service to tourists is good. By doing this research, it is hoped that it can provide recommendations for the development of rides according to the needs of tourists to increase tourist attractiveness and maintain naturalness in the Pantai Kelapa tourism area so that tourist satisfaction with services in Pantai Kelapa tourism increases.
Relationship Motivation and Job Satisfaction on Employee Productivity Muhammad Yusuf; Hendra Suwardana
INNOVATION RESEARCH JOURNAL Vol 4 No 1 (2023)
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/innovation.v4i1.5635

Abstract

Work productivity is very important to achieve company goals optimally. One way is to provide motivation and job satisfaction. Motivated employees work with enthusiasm, so that job satisfaction is achieved and employee work productivity increases. Job satisfaction has a significant effect on work productivity of employees of PT. Amanah Sang Surya Tuban and find out which variables have the greatest influence on employee productivity. This type of research is quantitative research using anassociative approach. from linearity test and normality test, partial regression test (t-test) and simultaneous regression test (F-test). Based on testing using a simultaneous linear regression test between work motivation and work productivity, job satisfaction, From this it can be concluded that work motivation and job satisfaction simultaneously affect work productivity at PT. Amanah Sang Surya Tuban
The Influence of Service Quality and Promotion on Customer Satisfaction Muhammad Yusuf; Hendra Suwardana; Kholisatun Nikmah
INNOVATION RESEARCH JOURNAL Vol 5 No 1 (2024)
Publisher : Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/innovation.v5i1.7596

Abstract

This research aims to test and analyze the influence of service quality and promotion on customer satisfaction at KSPPS BMT Terate Palang Tuban. The population or subjects in this research are KSPPS BMT Terate Palang Tuban customers for the last three years with a population of 2,510 customers. The sample used was 96 respondents using random sampling technique. The instrument used in the form of a questionnaire was measured using a Likert scale. The testing technique uses the Validation and Reliability Test, Classic Assumption Test (normality, heteroscedasticity and multicollinearity test), Hypothesis Test which is analyzed using multiple linear regression and the Determinant Coefficient or R test. The research results show that the instrument test results for all variables are valid and reliable. Likewise, all data fulfills classical assumptions. The final results show that there is a positive and significant influence between service and promotion on customer satisfaction. Based on the partial test (t test) shows that the service quality variable has a partial positive and significant effect on customer satisfaction. The promotion variable shows that there is a positive and significant effect on customer satisfaction. Based on the simultaneous test of service quality and promotion, there is a joint influence on customer satisfaction. From these results, all the hypothesized variable relationship arguments are accepted. These results provide input to the bank that service and promotion should be instruments in increasing customer satisfactionKey words: service quality, promotion, customer satisfaction
Co-Authors Abdul Khafid Maulana Dumiyati Dumiyati Fiki Andriyan Handaru Indrian S Adi Hendra Purwanto Hendra Suwardana, Hendra Kholisatun Nikmah Miftachul Munir Runi Linda Oktavia Yosia Dian Purnama Windrayadi Yudi Supiyanto