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All Journal Visipena INTERNATIONAL JOURNAL OF EDUCATION, INFORMATION TECHNOLOGY, AND OTHERS
Rochanah Rochanah
Universitas Negeri Jakarta
Computer Science & IT Education Languange, Linguistic, Communication & Media Social Sciences

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PENGARUH BUDAYA ORGANISASI DAN KOMUNIKASI TERHADAP MUTU LAYANAN SMP NEGERI DI KECAMATAN PESANGGRAHAN JAKARTA SELATAN Jennifer Rebecca Victoria; Matin Matin; Rochanah Rochanah; Isthifa Kemal
Jurnal Visipena Vol 12 No 1 (2021)
Publisher : Lembaga Penelitian dan Pengabdian (LP2M) STKIP Bina Bangsa Getsempena

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46244/visipena.v12i1.1461

Abstract

This study aims to determine the effect of supervision, persuasive education, managerial competence on academic service quality. This study uses a quantitative approach with survey methods and path analysis with path analysis techniques. The results of the study show that: (1) There is a positive direct influence of the organizational culture on the quality of teacher services. (2) There is a positive direct effect of communication on teacher service quality. (3) There is a positive direct influence of organizational culture on teacher communication. The results of the descriptive analysis of teacher service quality are very high as well as organizational and communication culture to make continuous improvements to teachers. Abstrak Penelitian ini bertujuan untuk mengetahui pengaruh supervisi, kemonukasi persuasive, kompetensi manajerial terhadap mutu layanan akademik. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei dan path analysis dengan teknik analisis jalur. Hasil penelitian menunjukkan bahwa: (1) Terdapat pengaruh langsung positif budaya organisasi terhadap mutu layanan guru. (2) Terdapat pengaruh langsung positif komunikasi terhadap mutu layanan guru. (3) Terdapat pengaruh langsung positif budaya organisasi terhadap komunikasi guru. Hasil analisis deskriptif mutu layanan guru sangat tinggi serta budaya organisasi dan komunikasi untuk membuat perbaikan terus menerus pada guru. Kata Kunci: Budaya Organisasi, Komunikasi, Mutu Layanan
The Influence of Group Cohesivity and Working Discipline on the Performance Teachers of Private Senior high school In East Jakarta Lisa Andriyati; Masduki Ahmad; Rochanah Rochanah
International Journal of Education, Information Technology, and Others Vol 3 No 1 (2020): International Journal of Education, Information Technology, and Others
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (147.171 KB) | DOI: 10.5281/zenodo.3750998

Abstract

This research aims to find out: (1) the effect of group cohesiveness toward performance; (2) the effect of work discipline toward performance; (3) the effect of group cohesiveness toward work discipline. This research uses survey method. Hypothesis testing with path analysis testing. The unit of analysis in this study is teacher on senior high school in East Jakarta with a sample of 199 people selected using random sampling techniques. The results showed that: (1) there is a direct positive effect of group cohesiveness toward performance; (2) there is a direct positive effect of work discipline toward performance; (3) there is a direct positive effect of group cohesiveness toward work discipline.
Co-Authors Jennifer Rebecca Victoria Kemal, Isthifa Lisa Andriyati Masduki Ahmad Matin, Matin